agadon.co.ukReviews

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agadon.co.uk- Logo - reviews

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agadon.co.uk -

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QUINTUS UK LTD
Tom Bill Way, Unit G1, Ashby
LE65 2UY Ashby, Leicestershire
United Kingdom
Trade register
United Kingdom 06242346
Authorised representative
Simon Hall

Reviews for agadon.co.uk

4.20/5.00
Good
How is the rating calculated?

17 reviews in the last 12 months

59 %
12 %
18 %
12 %
1 star
0 %
234 total reviews

the most positive review


1 year ago
We purchased our third Taurus radiator from Agadon this week. The Panther delivery service is first class. We were able to watch the van on the mobile making all the deliveries. Agadon's Technical department helped us out when we needed it. The first radiator was fitted in November and was hot from the very top to the bottom. Would recommend Agadon.
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the most critical review


8 months ago
Packaging is insufficient to protect from damage, either from handling or in transit The box isn’t sufficiently strong, the corner protectors do not adequately protect the top grille from being ‘plonked’ down on a corner. There are no ‘handle with care’ stickers on the box. I had to send my last delivery back twice with damaged grilles before I received one in perfect condition ref. Order No. 32569. The box in which the TRV valve was packed was in very poor condition, fortunately the valve was undamaged, as far as I could tell. On my previous order I sent a radiator back 3 times for handling damage.
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Read the most positive or most critical review

Positive
Critical
1 year ago
We purchased our third Taurus radiator from Agadon this week. The Panther delivery service is first class. We were able to watch the van on the mobile making all the deliveries. Agadon's Technical department helped us out when we needed it. The first radiator was fitted in November and was hot from the very top to the bottom. Would recommend Agadon.
Read more
8 months ago
Packaging is insufficient to protect from damage, either from handling or in transit The box isn’t sufficiently strong, the corner protectors do not adequately protect the top grille from being ‘plonked’ down on a corner. There are no ‘handle with care’ stickers on the box. I had to send my last delivery back twice with damaged grilles before I received one in perfect condition ref. Order No. 32569. The box in which the TRV valve was packed was in very poor condition, fortunately the valve was undamaged, as far as I could tell. On my previous order I sent a radiator back 3 times for handling damage.
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What other customers say about their experience with agadon.co.uk

 Sort order relevance 
1 month ago
Product is excellent. Third one we have bought. Packaging for posting needs sorting out. All three packages have been damaged and I have told you about this previously. Sure luck that there is no damage.
 Verified review|
1 month ago
speedy delivery and good for purpose
 Verified review|
2 months ago
Simple efficient service
 Verified review|
1 month ago
Very poor customer service.. if they actually answered the phone things would be lot better
 Verified review|
4 months ago
Ordered two feature mirrored radiators. Excellent service. Easy to use webpage. Quick delivery
 Verified review|
4 months ago
I was so pleased to find this towel rail. Just right for a double radiator.
 Verified review|
8 months ago
Packaging is insufficient to protect from damage, either from handling or in transit The box isn’t sufficiently strong, the corner protectors do not adequately protect the top grille from being ‘plonked’ down on a corner. There are no ‘handle with care’ stickers on the box. I had to send my last delivery back twice with damaged grilles before I received one in perfect condition ref. Order No. 32569. The box in which the TRV valve was packed was in very poor condition, fortunately the valve was undamaged, as far as I could tell. On my previous order I sent a radiator back 3 times for handling damage.
 Verified review|
1 year ago
Although advertised as 40cm wide, that is not the overall width, which is more. This means that on a 40cm radiator, the magnetic brackets overhang about half an inch at each end. The nominal measurement represents only the width of the rail. This should be made clear. I would think most purchasers would expect it to fit a 40cm radiator. Email notification of despatch occurred AFTER I received
 Verified review|
1 year ago
We purchased our third Taurus radiator from Agadon this week. The Panther delivery service is first class. We were able to watch the van on the mobile making all the deliveries. Agadon's Technical department helped us out when we needed it. The first radiator was fitted in November and was hot from the very top to the bottom. Would recommend Agadon.
 Verified review|
8 months ago
This Company give a first rate service I had a problem with the order (my fault not theirs) they rectified the problem without any drama. The radiators were well wrapped and secure and arrived very quickly. Instructions for fitting were comprehensive Great Company would use again.
 Verified review|
1 year ago
Previously had great experiences with Agadon, (and it’s radiators) but this time the delivery was delayed and one of the threads on the towel rail was wonky. Took an age to wind the valve on without cross threading it
 Verified review|
9 months ago
Alleged courier issues again. Ordered on a Wednesday, to get a Friday delivery and it turned up Tuesday. Apart from this little hiccup, cool looking radiators at a great price
 Verified review|
9 months ago
Great customer service even though we had to change the order there was no problem. New delivery sent immediately and even a refund made on the difference. Thank You.
 Verified review|
1 year ago
Prompt delivery, very reasonable price and well made and finished product. A little help on fitting would have been useful.
 Verified review|
10 months ago
Very impressed with the whole experience
 Verified review|
5 months ago
great fast delivery - good looking rad
 Verified review|
10 months ago
Advertised as available, delivery 2 to 5 days - then inevitable phone call saying out of stock but arriving Friday and delivered following week Following week Thursday....no contact Call to them - someone will ring me back when lorry unloaded today.....guess what....no call....called them AGAIN on a premium 0845 no. - will be arriving next week....apparently (3 weeks after initial order)
 Verified review|