Packaging is insufficient to protect from damage, either from handling or in transit The box isn’t sufficiently strong, the corner protectors do not adequately protect the top grille from being ‘plonked’ down on a corner. There are no ‘handle with care’ stickers on the box. I had to send my last delivery back twice with damaged grilles before I received one in perfect condition ref. Order No. 32569. The box in which the TRV valve was packed was in very poor condition, fortunately the valve was undamaged, as far as I could tell. On my previous order I sent a radiator back 3 times for handling damage.