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31 Jan 2024
Verified review
The initial order was lost / stolen in transit with Evri. Once VL understood the issue they promptly replaced and, as requested, used a more trustworthy and reliable courier. There was effectively no tracking info with Evri and this had contributed to the confusion for the first shipment. We've many issues with Evri in the past and they provided inaccurate tracking for the order they lost, I'd recommend VL to use another courier, VL's service was affected by a bad courier choice, but apart from this am very happy with VL.
Ordered items never arrived. We tried contacting suppliers but couldn't speak to anyone. Tried getting money/order cancelled but have not had anything yet?
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Reviews for ventilationland.co.uk
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17 Aug 2024
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Great product, very powerful extraction, just what we needed in our en-suite bathroom, previous extractors just didn’t clear the moisture and surfaces were excessively damp, this has provided a noticeable improvement since installation, will be getting another one for our main bathroom when we decorate.
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15 Jul 2024
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I caused a slight problem with the order support responded immediately and solved the issue. Well done
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15 Jul 2024
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Great Service
Placed order, goods arrived, no damage/faults. What more could you ask for
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24 Jul 2024
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Good amount of stock for my small order and delivered on time 😊
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26 Jul 2024
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Good all-round experience. Keep doing what your doing :)
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22 Jul 2024
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Delivered very quickly
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13 Jul 2024
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Brilliant .
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28 Jul 2024
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18 Jul 2024
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15 Jul 2024
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22 Jul 2024
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I still have not received my delivery after 2 weeks.
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Answer by ventilationland.co.uk
25 Jul 2024
Hello Iain,
I have checked the status of the package and see it has been delivered today.
I do apologize for the delay, this was not our intention.
29 Jul 2024
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Answer by ventilationland.co.uk
31 Jul 2024
Hello,
Please send us an email to info@ventilationland.co.uk regarding any issues or complaints you may have with your order.
Thank you for your honest feedback.
30 Jun 2024
Verified review
It would be useful to categorise items together: ducting and connections eg. I purchased a Ventaxia valve, then had to purchase the accessory to mount in a suspended ceiling for the Ventaxia valve on a separate occasion .
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26 Jun 2024
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Great service, provided exactly what we needed and all delivered on time. Thank you!
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10 Jul 2024
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Good compant
I received prompt service with the vent being of good quality
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4 Jul 2024
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All Perfect , fast delivery .
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8 Jul 2024
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Brilliant as I expected .
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8 Jul 2024
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Perfect service
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27 May 2024
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Excellent product, good communication from the company. My item did come from overseas tho so it did take a week to arrive, I was unaware of this at the time so just allow more time to receive your items
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28 May 2024
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Quick advice via email and willing to split order postal due to backorder items delay so that install could begin.