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Review summary
Customers consistently appreciate the clarity, detail, and usefulness of the repair instructions and guides, as well as the high quality and reliability of the parts and tools provided. Many highlight the prompt and reliable delivery, and note the careful, professional packaging that ensures products arrive well protected. The website is also praised for its ease of use, clear information, and simplicity when searching for and purchasing parts. Customer service is generally viewed as responsive and helpful, and some customers feel the pricing offers good value. However, there are some areas for improvement, such as occasional missing or incomplete steps in the repair guides, issues with certain couriers resulting in shipping delays, and negative experiences with delayed or insufficient customer support. Additionally, some customers feel that certain parts are overpriced.
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Authentic reviews from real people.
How Trusted Shops prevents fake reviewsReviewsiFixit Store UK
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Verified
The instructions were very precise and accurate. Easy to follow and the tools provided were perfect. Removal of the battery assembly involved removing adhesive, but aided by using a hair dryer on a low heat setting. The centre battery sections were removed by carefully lifting from the top and easing off the adhesive black tape. Cleaned up the adhesive after removal using cotton buds and supplied adhesive solvent prior to installing new battery. Tested and everything working.
Verified
I received my battery and the tools required to replace it (odd shaped little screwdriver which I certainly wouldn't have had). I used AI to give me the instructions, and the toolkit, instructions and battery all worked fine. I also enjoyed reading the leaflet that came with the package describing why ifixit started - it resonated with me.
I would 100% use this company again and I'd also recommend them.
Verified
The full package!
Not the cheapest place to buy parts in general but I'm confident of the quality compared to other outlets.
I ordered a replacement screen for a Google Pixel 8 Pro (genuine OEM part!) that included all the required tools which when used with the comprehensive repair guide on the website made the repair a stress free experience.
Verified
Very easy to find product and purchase, great prices. Good range across many manufacturers.
Shame your courier of choice was a let down on this occasion. Left my package where it was in full view and impossible to get at without it hitting the driveway. Porch was open and too the right a letterbox large enough to take the small package.
Verified
Excellent service again
This is the second time I have come to ifixit. First time it was for a replacement battery and this time was for a replacement screen. On both occasions I was given clear instructions on how to carry out repairs and was given all the necessary tools. Packaging and instructions are excellent.
Verified
Not too pleased at being sent a broken part and had to wait and extra week, but got the part eventually.
When i first ordered my part it came broken and my address wasnt fully written so it got sent to someone elses house on the block, managed to get it back to find it broken but not from the box since it war perfectly fine. Contacted support and waited a day or two for the response and got another part sent out without anymore trouble within the week, found a little bit of red gunk on it but seemed to work fine.
As for the case i got with my order it has been a good kit to get around the console and arrived completely fine
Good company, and support at the end of the day but just needs to work on their packages and cleaning parts before sending them off.
Verified
Absolutely delighted with the tools and the parts supplied. Replacing Dell battery was a lot cheaper than replacing perfectly good laptop, especially when it was the top spec 3 years ago costing around £3000. What a saving!!
Verified
Excellent package of parts and tools. Unfortunately there was no online guide for my iPad model… iPad. 6 Wi-Fi and cellular, so I did have to do some guessing. But it seems to have worked. Would certainly use Ifixit again.
Verified
Mac Air easy IPhone SE very difficult
MacBook Air battery easy to fix and instructions are excellent. IPhone 2020 SE is very complex and fiddly. Instructions are very clear but need to state clearly that Isopropyl alcohol is almost a necessity and not included. There are no instructions on how to put it all back together other than reverse the procedures. I got information on how to fix the adhesive tabs and case seal from another website but I damaged one of the connectors on reassembly so am getting a new phone!
Verified
Ordering and installing a battery replacement kit (Samsung S23)
Ordering from the website cannot be any easier and it is seamless. I ordered a battery replacement kit for an S23, and was very easy to install by following the guides provided. Also, i recommend buying the kit, if this is your first time buy from iFixit, as the iOpener tool provided alone is worth the extra £6-7 difference. This is worth every penny spent and I will be using iFixit again.
Why upgrade your phone, if it runs fine apart from the battery? Save money, learn something new and help stop big tech companies from creating a disposable world. We need to be better.
Thank you iFixit :)
Verified
A wide range of tools and videos on how to fix things,thus reducing e-wastage (if there is such a thing) but certainly wastage. Besides there is a certain smugness factor in fixing things whether a 2026 widget or a 1926 "thing"-although I didn't notice these !
Verified
Comprehensive kit arrived promptly
Kit arrived promptly and contained all the tools needed though seemed slightly random how the various screwdriver bits are packed.
Managed to change the battery without too much drama , instructions are ok did find the comments on each stage useful.
Verified
It came faster than I thought it will. Everything was nicely and safely packed. I made one small modification with white marker for obvious reasons.
Verified
Best repair community and store
Whilst not all repair parts are available worldwide. iFixit really puts quality behind repair tools and the community is extremely helpful in aiding each other in bringing new life to old devices.
Verified
Prompt delivery and so far works perfectly
Prompt delivery, and as well as being able to view how to change macbook battery, it even came with advice first charge and recycling
Verified
Comprehensive kit.
I have not used the kit yet other then the wheel cutter to remove the main screen, but all looks very easy to use.
Verified
Easy website and delivery was on time. Product instructions easy to follow. Excellent service
Verified
I was able to follow the instructions to replace my battery far more cheaply than taking it to a repair store. The kit had everything I needed.
Verified
Co-ordinated demo / product pages work perfectly
Demos online exactly what is needed and ideal to have relevant parts noted on the same page so you can buy with confidence.
Verified
Really useful set of tools in a convenient pack with a useful magnetic pad as well for keeping screws etc in place.
My order was beautifully packaged and promptly delivered.
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iFixit Store UK
- +49711217240689
- ifixit.com/en-gb/Store
- eustore@ifixit.com
- Stuttgart, DEU
About
iFixit Store UK
As the world’s largest online repair community, we help thousands of people fix their broken stuff every day. We also have everything you need to fix your electronic devices yourself—quality replaceme...
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