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Review summary
Customers widely praised the clear and comprehensive instructions, reliable and high-quality parts and tools, and the convenience of receiving toolkits tailored to their repair needs. The ordering process was described as simple and user-friendly, and overall customer service was noted as helpful. Delivery speed and packaging were generally well-received, and many customers reported successful repairs and satisfaction with outcomes. Some customers also felt that pricing represented good value. Areas for improvement include occasional missing or unclear steps in the instructions, rare complaints about the age or minor defects of parts, and mixed experiences with courier services and delivery accuracy. A few customers experienced slow response times from customer service or missed having live support, and some felt that prices were high for certain parts.
This text was automatically created by an AI system from user reviews.
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How Trusted Shops prevents fake reviewsReviewsiFixit Store UK
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Verified
Makes replacing an iPhone battery a sensible option
Hopefully that’s put a few more years of life into my iPhone 8, for about £30 plus 2 hours of my time. I’m happy with what the phone does for me but the battery was becoming annoyingly unreliable.
Good instructions (online) and a very useful set of tools supplied along with the replacement battery, plus a replacement adhesive gasket to (hopefully!) maintain the iPhone’s sealing.
I wouldn’t say it’s something for everyone to try but if you’re reasonably confident with electronics or fiddly assembly projects the battery replacement is not a tremendously difficult job.
Verified
The instructions were very precise and accurate. Easy to follow and the tools provided were perfect. Removal of the battery assembly involved removing adhesive, but aided by using a hair dryer on a low heat setting. The centre battery sections were removed by carefully lifting from the top and easing off the adhesive black tape. Cleaned up the adhesive after removal using cotton buds and supplied adhesive solvent prior to installing new battery. Tested and everything working.
Verified
I received my battery and the tools required to replace it (odd shaped little screwdriver which I certainly wouldn't have had). I used AI to give me the instructions, and the toolkit, instructions and battery all worked fine. I also enjoyed reading the leaflet that came with the package describing why ifixit started - it resonated with me.
I would 100% use this company again and I'd also recommend them.
Verified
Fast delivery, excellent battery life for now
The battery arrived quickly, once it arrived following the process of calibrating the battery was simple enough and the instructions provided for installation were perfect. I will have to see if the charge of the battery sustains over the coming months but compared to the 12 year old battery I'm very very pleased with its performance.
Verified
The full package!
Not the cheapest place to buy parts in general but I'm confident of the quality compared to other outlets.
I ordered a replacement screen for a Google Pixel 8 Pro (genuine OEM part!) that included all the required tools which when used with the comprehensive repair guide on the website made the repair a stress free experience.
Verified
It's good that you offer video guidance on undertaking various tasks. So it's worth buying items from you, even if sometimes they cost a little more. The quality is always good as well.
Verified
Very easy to find product and purchase, great prices. Good range across many manufacturers.
Shame your courier of choice was a let down on this occasion. Left my package where it was in full view and impossible to get at without it hitting the driveway. Porch was open and too the right a letterbox large enough to take the small package.
Verified
Excellent service again
This is the second time I have come to ifixit. First time it was for a replacement battery and this time was for a replacement screen. On both occasions I was given clear instructions on how to carry out repairs and was given all the necessary tools. Packaging and instructions are excellent.
Verified
Not too pleased at being sent a broken part and had to wait and extra week, but got the part eventually.
When i first ordered my part it came broken and my address wasnt fully written so it got sent to someone elses house on the block, managed to get it back to find it broken but not from the box since it war perfectly fine. Contacted support and waited a day or two for the response and got another part sent out without anymore trouble within the week, found a little bit of red gunk on it but seemed to work fine.
As for the case i got with my order it has been a good kit to get around the console and arrived completely fine
Good company, and support at the end of the day but just needs to work on their packages and cleaning parts before sending them off.
Verified
Absolutely delighted with the tools and the parts supplied. Replacing Dell battery was a lot cheaper than replacing perfectly good laptop, especially when it was the top spec 3 years ago costing around £3000. What a saving!!
Verified
Excellent package of parts and tools. Unfortunately there was no online guide for my iPad model… iPad. 6 Wi-Fi and cellular, so I did have to do some guessing. But it seems to have worked. Would certainly use Ifixit again.
Verified
Mac Air easy IPhone SE very difficult
MacBook Air battery easy to fix and instructions are excellent. IPhone 2020 SE is very complex and fiddly. Instructions are very clear but need to state clearly that Isopropyl alcohol is almost a necessity and not included. There are no instructions on how to put it all back together other than reverse the procedures. I got information on how to fix the adhesive tabs and case seal from another website but I damaged one of the connectors on reassembly so am getting a new phone!
Verified
Parts and fix kits were shipped quickly and arrived well packaged. Kits were complete to carry out the repair and everything fits very well. Love the use of genuine Google parts
Verified
Arrived fast, great quality and packaging. Worked straight away, no issues after installation thanks to their included guide with the purchase. Highly recommended.
Verified
A happy customer!
Quick service and excellent videos to show how to install. I haven't done it yet but really happy with price.
Verified
Ordering and installing a battery replacement kit (Samsung S23)
Ordering from the website cannot be any easier and it is seamless. I ordered a battery replacement kit for an S23, and was very easy to install by following the guides provided. Also, i recommend buying the kit, if this is your first time buy from iFixit, as the iOpener tool provided alone is worth the extra £6-7 difference. This is worth every penny spent and I will be using iFixit again.
Why upgrade your phone, if it runs fine apart from the battery? Save money, learn something new and help stop big tech companies from creating a disposable world. We need to be better.
Thank you iFixit :)
Verified
A wide range of tools and videos on how to fix things,thus reducing e-wastage (if there is such a thing) but certainly wastage. Besides there is a certain smugness factor in fixing things whether a 2026 widget or a 1926 "thing"-although I didn't notice these !
Verified
Replaced screen on pixel 7. Genuine Google product, and included all the tools required for the job.
Verified
A+++ Excellent across the board
Easy to order. Good updates from shipping to delivery. Instructions on website for installing the laptop battery I ordered were excellent.
Verified
Thank you for the speedy delivery. The laptop battery is an excellent product which works perfectly.
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- +49711217240689
- ifixit.com/en-gb/Store
- eustore@ifixit.com
- Stuttgart, DEU
About
As the world’s largest online repair community, we help thousands of people fix their broken stuff every day. We also have everything you need to fix your electronic devices yourself—quality replaceme...
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