plasticsheetsshop.co.uk- Logo - reviews

plasticsheetsshop.co.uk 
Reviews:

20 reviews in the last 12 months816 total reviews  

plasticsheetsshop.co.uk- Logo - reviews

plasticsheetsshop.co.uk 
Reviews:

20 reviews in the last 12 months816 total reviews  

Review summary

Reviews for plasticsheetsshop.co.uk are consistently positive. Customers frequently praised the fast delivery of their orders and highlighted the high quality, accuracy, and customizability of the products received. Many appreciated the responsive, helpful, and efficient customer service, especially when handling issues with orders or delivery. The website was noted for being easy to use when placing and customizing orders, and customers valued the ability to request products cut to specific measurements or with custom features. However, there were concerns about occasional delays, particularly those related to third-party couriers such as UPS, with reports of lost or damaged items and poor communication. Some customers also noted issues with packaging, citing inadequate protection that led to product damage during transit. A few reviews mentioned minor flaws or damage to products and isolated technical issues with the website.

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Reviews for plasticsheetsshop.co.uk

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Community member 
1 Reviews
Part of the order I have recieved was delivered, cut to required size and fitted with no alteration what so ever.The only let down on the rating is I have only recieved part of the order and I am unable to secure the product down with no advesive to do so .So I am more than happy with the product and being able to fit straight away with the least effort .Thank - you so much but hope not to be waiting for the rest of the order much longer ,sent the courier an email but got no reply .Good customer service dont you think!
Answer by plasticsheetsshop.co.uk
Dear Kevin, Great to hear the sheets were cut to size and fitted without any alteration — that's exactly what we aim for. We're sorry to hear part of your order hasn't arrived yet and that no adhesive was included. Please get in touch at info@plasticsheetsshop.co.uk with your order reference and we'll sort this out for you straight away. Kind regards, Hannah Plasticsheetsshop.co.uk
Community member 
1 Reviews

Easy To Place Order 😃

Easy to order from, and when received had been cut as per instructions. 👍🏻 Only issue was the delivery service by UPS, who were dreadful to deal with - given incorrect delivery date, and no easy way to contact them directly at depot to arrange safe place to leave order.👎🏻
Imported review
Ordered 3 Perspex panels of slightly different sizes over a metre long and around 30 cm wide and with 2 drill holes each. One of the few sites which enabled drill holes to be exactly spaced as per my requirement. Panels were exactly cut and edged polished and still cheaper than other sites I looked at. Very pleased with purchase. Arrived well packaged and undamaged.
Imported review
Ordering was a simple process. The sheet is of good quality and value for money. Works perfectly for my project. Had an issue with delivery service who delivered to the wrong address. Fortunately the delivery was bought to me by the person at the address. Meanwhile customer service were very helpful. Would I buy again? YES. Would I recommend? YES.
Community member 
1 Reviews

Competitive price and fast service

Competitive price and really fast service. Well packaged product which was received without any damage. Will be using them again.
Community member 
1 Reviews
Selected the shape and specific (customised) size required and the item was here incredibly quickly. Excellent service.
Answer by plasticsheetsshop.co.uk
Dear Andrew, Thanks so much for your review! We're so glad everything arrived quickly and was just what you needed. We hope to help with any future projects you may have! Kind regards, Tara
Imported review
Great price, great product & quick delivery!I felt compelled to leave a review owing to the flawless service I recieved. I placed an order just before midday. To my delight the order was processed and shipped the same day, taking delivery the following morning! The order was excellent quality and very well packed. Great price, great product & quick delivery. What more can I say! Thank you Plastic Sheet Shop
Answer by plasticsheetsshop.co.uk
Dear M,Thank you so much for your wonderful feedback! We're glad to hear that you were pleased with both the quality and packaging. Our team works hard to provide great products and efficient service, so it’s fantastic to know we met your expectations. We truly appreciate your support and look forward to serving you again in the future.Kind regards,Tara
Community member 
1 Reviews
Good quality product, safely packed and quickly delivered. Very pleased with outcome.
Imported review
Great product as described on website cut exactly as Required. Pity the courier service Evri lost the original order. People at Plasticsheet most apologetic and replacement arrived as stated.
Answer by plasticsheetsshop.co.uk
Dear Neil,Thank you for your review and for taking the time to share your experience. We’re glad to hear that your replacement order arrived as expected and met your requirements. We truly appreciate your understanding regarding the courier issue here. Our team always strives to make things right, and it’s wonderful to know our efforts were helpful.We look forward to serving you again in the future!Kind regards, Tara
Community member 
1 Reviews
Initial order damaged in transit however response from company was excellent and replacement delivered intact within days of notifying them
Imported review
This is a true game-changer for anyone needing small quantities of sheet plastic. What counts to me isn't the price per square metre, but the price to complete my project. My previous suppliers have a minimum sheet 4' x 2'; expensive, wasteful, hard to cut small. I used up the modest minimum charge on plastic that suits my laser-cutter.
Answer by plasticsheetsshop.co.uk
Dear David, Thanks for the amazing feedback! We’re so pleased our smaller sheet sizes and flexible pricing worked perfectly for your laser-cutting needs. Your support means a lot to us and we hope to help with future projects.Kind regards,Tara
Community member 
1 Reviews
excellent service sheets perfect greats service have re ordered
Imported review
Excellent Customer CareI ordered a plexiglass panel cut to size complete with drilled hole. The panel was delivered on time by UPS courier and left by the back door as instructed if there was no reply.On inspection I noticed the packaging was damaged at one corner, on unpacking I discovered at the damaged corner that the plexiglass panel corner was broken off.As the panel's intended use was to be a window seal for a portable air conditioning unit the damaged panel was unacceptable.I followed protocol and and filed a damaged item report. I was informed that a new order was made and a new panel would be dispatched. After some days of non arrival of the item, I called Plastic Sheets customer care and told them of the problem, in which they agreed the parcel was lost and would open a missing parcel inquiry. I was then advised that a new order would be made and a replacement panel would be sent. In a short period of time I received a new undamaged intact panel.I fully realise that unforeseen problems can arise and that the essence lies in its rectification. In that I would like to commend the diligent way in which Plastic Sheets promptly and professionally corrected the issue. I would definitely recommend the company to any potential customer and would certainly use them again myself.
Answer by plasticsheetsshop.co.uk
Dear Ian, Thank you for your kind and understanding feedback. We truly appreciate your patience while we worked to resolve the issue, and we’re delighted the replacement panel arrived safely. Your recognition of our team’s efforts means a lot to us, and we look forward to helping with any future projects!Kind regards,Tara
Community member 
2 Reviews

As ordered but scratched.

Easy to use website and fast delivery. Unfortunately, each side is scratched. It would have been better if one side at least had been covered with a protective film. I’ve had to order a self adhesive rubber sheet to smarten up one side.
Answer by plasticsheetsshop.co.uk
Dear Customer, Thank you for taking the time to share your feedback, and for your kind words about our website and delivery — we really appreciate that. We're sorry to hear that the sheets arrived with scratches and that this affected your experience. As this is a PE sheet, a technical material, it is supplied without a protective film as standard — this is intended for industrial and technical applications rather than visible finishing. We can understand, however, that this wasn't clear enough at the time of ordering, and we'll take your suggestion about protective film on one side on board as feedback for our team. If there's anything else we can help with, or if you'd like advice on a more suitable product for your project next time, please don't hesitate to get in touch at info@plasticsheetsshop.co.uk. Kind regards, Lynette, Plasticsheetsshop.co.uk
Imported review
The order wasn't dispatched until the day I selected to receive it, and is shipped from the Netherlands (which I wasn't told about when I paced the order) I had to call up to chase it every day for 3 days being told that it was being escalated and that I would be called back.Nobody calls back, in the end I had to get hold of UPS to try and track it down.I would avoid buying from this company again as the customer service wasn't great and paying extra to have it delivered on time and then it not arriving and being told this happens and not being offered a refund for the shipping or called back was disappointing.
Answer by plasticsheetsshop.co.uk
Dear Goodwin & Goodwin,We’re very sorry to hear about your experience and appreciate you taking the time to share this feedback.We understand how frustrating it must have been to pay for a timed delivery and then experience delays. That’s certainly not the level of service we aim to provide.We also apologise that you had to chase updates. We completely understand your disappointment and we’re reviewing this internally to ensure better communication.We will reach out directly to resolve the situation. Thank you again for your feedback, it helps us improve.Kind regards,Tara
Community member 
1 Reviews
Perfect size, delivered quickly and did what I needed it for
Answer by plasticsheetsshop.co.uk
Dear Martin, Thank you for your kind review! It's great to hear the size was spot-on and the delivery was quick — that's exactly what we aim for. We look forward to helping you again next time. Kind regards, Sean Plasticsheetsshop.co.uk
Imported review
This review should be 4 stars at most but due to the fantastic customer service and post card received today apologising, plus offering a discount I’m more than happy to give 5 stars. Unfortunately the boards arrived damaged before they got delivered which I believe happened in transit from the delivery company. After sending the damage report a new board was sent asap and all was resolved. Would 100% use again
Answer by plasticsheetsshop.co.uk
Dear Drew,We appreciate you taking the time to share your experience. We’re sorry your boards arrived damaged, it’s never the way we want your order to arrive, but we’re so glad we could get a replacement to you quickly. Your kind words about our service (and the postcard!) mean the world to us. Thank you for giving us the opportunity to make it right and we hope to help with any future projects! Kind regards, Tara
Community member 
1 Reviews
Excellent service answered all my questions to put mind at easy definitely highly recommend
Imported review
Fantastic products and easy to order. Quick to send them out. Cut exactly to specific measurements. However, for expensive and larger items - they were dispatched with a single small fragile sticker on one side of the long box , and absolutely no supportive packing material eg foam noodles card.. nothing to keep it safe and flat in transit. No surprises it arrived bent and damaged. They allow for a 10mm bend even if you want a replacement, which on a high sheen product seems alot as any warp is noticeable in light. Assured in the returns policy that id have a timely response, still waiting to hear bacl a week later. Will be unlikely to order again
Answer by plasticsheetsshop.co.uk
Dear SJc,Thank you very much for your kind feedback. We’re always looking for ways to improve, and your comments about packaging and communication have been noted and shared with our team so we can better our service in the future. We hope to welcome you back again one day for a smoother experience.Kind regards,Hannah
Community member 
1 Reviews
Speed of the order delivery and the quality of the product