Wifi Smart Home
Reviews:

356 total reviews   

4.79

Excellent

356 reviews since Apr 30, 2020

5
89 %
4
7 %
3
1 %
2
< 1 %
1
3 %
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Review summary

Customers consistently praised the responsiveness, helpfulness, and technical knowledge of the customer service team, noting quick responses and prompt resolutions to issues. The in-depth advice and customized solutions provided by support were also highly valued. Most customers found the products to be well-made, reliable, and visually appealing, and highlighted the smart features and compatibility with systems like Alexa. Delivery was frequently described as fast and reliable, with many appreciating the actions taken to resolve any delays. Some customers did experience issues with customer service, such as unresponsiveness or poor service. A small number reported faults or dissatisfaction with the products, and a few mentioned problems with integration of smart features.

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ReviewsWifi Smart Home

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Community member 
1 Reviews
 Verified

Excellent 6 gang light switch that not only looks great but it's functionally great too

I've seen many similar switches to the one I have just purchased from WiFi Smart Home, especially ones with 1 to 3 gangs. However WiFi mart Home seem to be the only suppliers in the UK that do a 6 gang (multi-way) switch that requires no neutral wire to be present in the switch. Most UK households were wired like this, up to about 2006, which it was even more surprising that Wifi Smart Homes is the only one I found that has this option. If you need a Smart Switch that you can control via Alexa, that looks great, and the touch sensitive keypad works beautifully then this is definitely the one to go for. I control mine using Alexa and so far it's worked flawlessly and looks stunning too.
Community member 
1 Reviews
 Verified
Great communication and very helpful. The smart dimmers I purchased are working well and easy to set up with Alexa. The products are very well priced when compared to others.
Community member 
1 Reviews
 Verified
Communication is amazing and follow up to questions or issues is first rate. Discount for returning or large orders should be easier to use/access
Community member 
1 Reviews
 Verified

Excellent Customer Service

very prompt response on concern raised, appreciate Chris support in issue with couple of faulty unit. very transparent and honest, very much supportive through out.
Community member 
1 Reviews
 Verified
Excellent customer service and the most helpful company I have had the pleasure to deal with ,had a few questions regarding product and the response was quick and clear resulting in a purchase . Definitely recommend this company and a big shout out to Chris for all his time and help. Will definitely be using this company again .

Reply from Wifi Smart Home

Thanks for your feedback, we're pleased you are happy with your purchase
Community member 
2 Reviews
 Verified
Chris stands by his products and has consistently great after sales customer service
Community member 
1 Reviews
 Verified
Product support was great and I’ve just started my journey changing my sockets over
Community member 
1 Reviews
 Verified

Smart light switch suitability

Having raised a query regarding the suitability of a Smart Light switch, the issue was researched and a positive reply given. The switch works perfectly and responds to Alexa controls.
Community member 
1 Reviews
 Verified
Chris has been most helpful with any questions. Very prompt deliveries. Great product.
Community member 
1 Reviews
 Verified
Very happy with Support before purchasing and the product itself.
Community member 
1 Reviews
 Verified
Extremely knowledgeable and helpful to deal with. Can customise WiFi light switches to suit your personal needs. I can't recommend highly enough. I feel that this is the sort of company that would offer great after sales service and support too going on their performance so far!. Thanks and I'll be back in touch for the main order shortly.

Reply from Wifi Smart Home

Thanks for your feedback, please let us know if there's anything else we can do to help.
Community member 
2 Reviews
 Verified

Great product and service

The switches and sockets (Prestige Pro) are very good. They look great and work well. Chris was exceptionally helpful with my order and if you are looking for great looking wifi enabled switches and sockets I recommend wifi smarthome.

Reply from Wifi Smart Home

Thanks for your review and for taking the time to leave a review
Community member 
1 Reviews
 Verified
Very good product
Community member 
1 Reviews
 Verified
Community member 
1 Reviews
 Verified
Community member 
1 Reviews
 Verified
Community member 
1 Reviews
 Verified
Community member 
1 Reviews
 Verified
These guys are extremely helpful even when you have a complex situation. Highly recommended!
Community member 
1 Reviews
 Verified
Excellent products both visually and functionally together with quick delivery
Community member 
4 Reviews
 Verified

Smart Switching.

Great delivery, good people to deal with and very helpful if you need to call them. Second lot I’ve bought. Looks great when fitted and easy to use in the app etc. Bit pricey, but worth it.

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About

Wifi Smart Home was born out of frustration right here in the UK. We established this wifi smart home website after being disheartened by the options available to make our homes SMART. We had the choi...