Review summary
Customers frequently praise the fast and efficient delivery, as well as the quality and accuracy of the products received. Many reviewers also highlight competitive and reasonable pricing, and customer service is consistently described as helpful, responsive, and easy to contact. Communication is generally appreciated, and most find the service and products reliable. However, a minority of customers report delays or missing parcels, and there are some mentions of incidents of non-delivery. Additionally, a few customers mention either receiving too many or unclear updates regarding their orders.
This text was automatically created by an AI system from user reviews.
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How Trusted Shops prevents fake reviewsReviewsElectropapa
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Verified
Item not received from DHL courier
I can't comment on your product, although I'm sure they are good, and I understand that we're in different countries, and so will take considerable time logistically for delivery. However DHL, your courier of choice, appear to not be trustworthy. Their driver stated that he handed it to me at 14:49hrs yesterday (28/01/26) which is a lie, I didn't arrive home from Manchester until 15:46hrs, almost an hour later. There wasn't anybody in my house to take delivery. Nobody came onto my property after the driver left until my arrival.
All of this can be verified by CCTV.
I am really sorry to have to tell this to you ...you did your part.
Kind Regards!
GeoffB
Verified
One is satisfied
I dont think it was clear the goods were coming from Germany. Not that it mattered, good communication and pretty good delivery, actually very good when you consider some carriers take weeks.
And product feels substantial, hopefully it will last but its doing the job
Verified
An incorrect address was entered, and my phone number wasn't included. Fortunately, I checked the shipment's status and saw it was at the Lithuanian Post, so I managed to pick it up.
Verified
Golf trolley battery
Purchased new battery for my Powakaddy trolley. More than £150 less expensive than manufacture option. Order and delivery first class. Wouldn’t hesitate to use again.
Verified
Items as described and of good quality. First class communication from this company, I will be happy to use again
Verified
Li on battery
A quality product, well packaged from a company that is both competitive and efficient. A winning combination.
Verified
Battery for e-bike
Battery delivered quick and match to ebike excellent very good price for double up size highly recommended
Verified
delivery was delayed but contact was easy to make and my concerns were dealt with
Verified
Bags were perfect, excellent quality and great value for money, shipping price was very reasonable and delivery was quick. I am very pleased with my purchase
Verified
Bought replacement filters
I was in need for replacement filters for my air purifier. My order arrived well packed , in reasonable time and price was good too. Would recommend.
Verified
Ordered new battery for Bose sound bar, three days ahead of schedule on delivery. Haven't I stalled them yet but they look right.
Verified
Found exactly what i was looking for. The product was shipped imediately and arrived pretty fast
Verified
Replacement battery
Ordered a new battery which is not now available
From the manufacturer.
Battery arrived and fitted the drill and works well.
Good overall service
Verified
quick response to orders , fast delivery , great quality , good products .................
Verified
I have purchased a golf trolley battery at a very competitive price, liked the way you kept me informed about the location of the item. delivery arrived exactly the date you gave me, really happy with your company and will be using yourselves again.
Verified
Quick reliable delivery to the UK bought the replacement battery for the Powakaddy FW5, but bought the 36 hole battery. It fits and works perfectly...
Would highly recommend 5 ⭐
Verified
Great product
It took a little longer to arrive however it works perfectly Thanks
Verified
Great communication throughout the transaction.
There was a problem with the battery not working in the Gtech hoover, and not charging. A quick email to outline the problem, and the transaction was credited without delay (and no lengthy return of the faulty battery which I disposed of at local recycling centre). Didn't work out this time, but a supplier I would certainly deal with again, given their great customer service. Many thanks.
Verified
Item was as described and seems to work well, delivery time wasn't too bad considering it had to come from Germany, Communications was good also.
Verified
Easy to order with quick delivery. Product as advertised. Would use again.