SOLETRADER- Logo - reviews

SOLETRADER
Reviews:

2,738 reviews in the last 12 months43,918 total reviews  

4.64
Excellent

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Most relevant positive review

12 Nov 2023
 Verified review
Liked that the site was able to determine automatically that I was in the USA and adjusted prices, shipping details, etc., for USA. Great prices. I also liked the ability to select Express Delivery to the USA for such a reasonable cost ($3 USD). Transaction was seamless, product was quickly readied for transit, and delivered within three days and one hour of order (ordered online 20231105 @ 1627 local time and was delivered to my door on 20231108 @ 1715 local time) - faster than many Amazon deliveries - and this was from across the pond, across the USA (Los Angeles, CA area), through customs and to my door in less than three days and one hour! Product was found to be exactly as ordered! With performance and prices like this (especially including the great Express Delivery price and speed), I will definitely be a repeat customer (this was my first purchase from Sole Trader Outlet) and will be one of the places I shop for my upcoming Christmas gift purchases! Still can't believe the shipment made it to me faster than an Amazon order I put in the same day on a different item!

Most relevant negative review

4 Jul 2024
 Verified review
The shop team were great and ordered a size 8 for me (EU42) as not in stock. A size 41 was sent - this is not an 8, which apparently is not available. As a result too small and I need to send back for a refund. Please ensure you have the right sizing.
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Reviews for SOLETRADER

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Sue S.
Cornwall
13 Oct 2023
 Verified review

Excellent 1st order from soletrader

found just what I was looking for on soletrader not ordered forum them before, love the trainers and quick delivery.
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28 Dec 2023
 Verified review

Great service….would have been helpful…

Great service….would have been helpful to advise that taxes and import duties are payable on items sent to Europe.
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5 Dec 2023
 Verified review
Very easy, user friendly, site and the shop assistant was extremely helpful and pleasant when I picked up the shoes
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14 Jan 2024
 Verified review
Collection of branded shoes at reasonable price I loved the shoes I bought it’s a beautiful Color and very cheap
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31 Dec 2023
 Verified review
Excellent service. Really helpful staff finding sizes and ordering what they didn't have in. Highly recommended
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3 Dec 2023
 Verified review
Josephine was very attentive and helpful even when it was busy I bought the Bambina in Chestnut from Panama Jack
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20 Nov 2023
 Verified review
Very courteous and efficient staff. Shame about payment connection which was obviously beyond the staffs control.
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28 Dec 2023
 Verified review
It was a very good experience. Very helpful staff.i check all the shops but i found here what i want. Thank you.
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20 Dec 2023
 Verified review

Outstanding Service

Saleslady is very knowledgeable of products, quick and efficient service, good price. What more could I ask for?
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4 Aug 2023
 Verified review

Tigers are Onutsuka!

Product as pictured and described. Goid fit and quality at a reasonable price. Good service eith quick delivery.
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11 Aug 2023
 Verified review
Straight foreword purchase no problems at all no waiting for delivery from order to delivery 2 days brilliant .
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24 Jan 2024
 Verified review
Vegan shoes and boots in a range of styles. Adult shoes that don’t require adult to be able to tie shoe laces
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13 Jan 2024
 Verified review
Quick & easy process for ordering . Delivery arrived in a timely manner & product was exactly what I ordered.
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11 Dec 2023
 Verified review
My order arrived very quickly! Although the boots were not right for me, the return process was also seamless.
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26 Sept 2023
 Verified review
I had a problem with an order and returned to the store. This was resolved by the friendly staff at the store.
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28 Feb 2024
 Verified review
Ordered Wednesday late afternoon arrived Friday lunchtime . Excellent boots well packaged . Brilliant seller
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Answer by SOLETRADER
29 Feb 2024
Hello, thank you for your 5 star review! We are so glad to hear that you enjoy shopping with us. Kind regards, SOLETRADER
16 Feb 2024
 Verified review

Quick and professional service

Was very quick and professional services provided . Also quality of the out slippers are excellent. Thanks l
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Answer by SOLETRADER
23 Feb 2024
Hello, thank you so much for your 5 star review! Kind regards, SOLETRADER
27 Aug 2023
 Verified review
Great delivery But box was battered Husband thought I’d brought them second hand due to box being battered
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28 Nov 2023
 Verified review
Extremely helpful and understanding Allowed us to exchange for something more suitable without any questions
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3 Oct 2023
 Verified review
Liked-The relaxed atmosphere, non imposing staff. Can't think of anything that they could have done better.
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