world-of-bottles.co.ukReviews:
86 reviews in the last 12 months734 total reviews
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Top positive review
8 Mar 2024
Verified review
Excellent communication from the beginning - I emailed to say my order was for a birthday gift, could they please make sure it arrived on time and was safely packaged. I received a response within a few hours; my items were dispatched within 24 hours, they arrived after only a few days and everything was packaged perfectly. I am extremely impressed and wanted to share this as I did read some extremely negative reviews which worried me initially.
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Top negative review
6 days ago
Verified review
We have not received any of SEVEN orders placed (first on the 15th April). Bottles we use are out of stock and when you look at your website, it says orders complete which they blatantly are not - most are still in Germany due to a web Customs issue with DPD apparently....
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Reviews for world-of-bottles.co.uk
22 Feb 2024
Verified review
Product great. Packaging poor.
The product that I ordered are great.
However on arrival some bottles were broken in the packaging.
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Answer by world-of-bottles.co.uk
23 Feb 2024
Good afternoon,
Thank you for your comment.
We are very sorry to hear that the delivery was damaged.
Please send a message to our customer support stating the items concerned so that we can process the complaint.
Thank you very much.
Your team from World of Bottles
4 Mar 2024
Verified review
Order arrived in good time was well packed, always received good service from world of bottles
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3 Mar 2024
Verified review
Ordered the bottles and a week later they were delivered , simple but all I need.
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14 Feb 2024
Verified review
Good service all round. Lack of beong able to contact anyone is a negative
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MM
Maggie M.
Irthlingborough
21 Feb 2024
Verified review
Great Service…
Responded very quickly to an issue over damaged items.
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18 Feb 2024
Verified review
Good communication & next day delivery was perfect.
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18 Feb 2024
Verified review
Efficient, prompt,all round excellent service.
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17 Feb 2024
Verified review
Excellent
Great sellection
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11 Feb 2024
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5 Jun 2023
Verified review
Excellent products, excellent service, excellent delivery
My second time ordering from world of bottles, the experience was equally as positive as my first. Excellent products, Professionally packaged so they arrived in perfect condition.
I placed my order online on the Monday night, it arrived on the Saturday afternoon, which I was hugely impressed with.
I wouldn't hesitate to recommend this company, or use them again in the future.
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SS
Stephen S.
Bradford
18 Jul 2023
Verified review
Every order i've had breakages. Perhaps consider the packaging options (cardboard bottle sleeve for each bottle)? Customer service is excellent though.
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Answer by world-of-bottles.co.uk
21 Jul 2023
Good afternoon,
Thank you for your comment.
We are sorry that there were problems with your LIeferungen and we will forward your idea to the responsible persons.
Of course, our entire team is still available to answer any questions you may have.
Your team from World of Bottles
31 Aug 2023
Verified review
Goods always arrive super quick, and queries or issue are sorted promptly.
The packaging could be better to prevent breakages in transit
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14 Jul 2023
Verified review
Service and quality is spot on; try to get the prices down towards where they were.
I would buy more if bulk discounts were increased
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2 Aug 2023
Verified review
Good experience
Not a lot of communication of order confirmation/ shipping notification but good and fast service. Very happy with my experience!
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4 Aug 2023
Verified review
On arrival 3 bottles had broken and teh…
On arrival 3 bottles had broken and the glass was everywhere. The packaging is not sufficient to protect the bottles in transit
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Answer by world-of-bottles.co.uk
8 Aug 2023
Good morning,
Thank you for your comment.
We are very sorry that there was a problem with your delivery.
Our colleagues have contacted you by e-mail to find a solution together with you.
Thank you very much.
Your team from World of Bottles
12 Aug 2023
Verified review
Great service, despite being glass it was so well packaged there wasn't a single broken item in the delivery. Very impressed.
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7 Jun 2023
Verified review
Everything went very smoothly.
I had been reluctant to order from Europe, but order got here promptly with no customs issues
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11 Sept 2023
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brilliant service and product...my order will keep me going for a while, but I will definitely order again.
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30 May 2023
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Fast delivery from Germany…
Reasonably fast delivery from Germany (to the UK), and exceptional prices if ordering in bulk..
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10 Sept 2023
Verified review
excellent service
Ordered two demijohns, one arrived broken and was immediately replaced with another. Thank you
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