world-of-bottles.co.uk- Logo - reviews

world-of-bottles.co.uk
Reviews:

78 reviews in the last 12 months726 total reviews  

4.35
Good

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Certified since: 17 Oct 2023
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world-of-bottles.co.uk fulfils all Trusted Shops quality criteria, including
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Top positive review

8 Mar 2024
 Verified review
Excellent communication from the beginning - I emailed to say my order was for a birthday gift, could they please make sure it arrived on time and was safely packaged. I received a response within a few hours; my items were dispatched within 24 hours, they arrived after only a few days and everything was packaged perfectly. I am extremely impressed and wanted to share this as I did read some extremely negative reviews which worried me initially.

Top negative review

9 Aug 2023
 Verified review
So many bottles broken on first delivery that we had to ask for a second delivery. Do you guys know about wrapping material, like bubblewrap??? These bottles are traveling with only thin paper on top on them, no protection at all.
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Reviews for world-of-bottles.co.uk

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12 days ago
 Verified review
High quality and strong bottles with ceramic swing tops. Shape and colour are excellent. Shipping was rather slow and one bottle was smashed on delivery; I was surprised that more were not damaged as the packaging was not really up to international shipping and not marked fragile. A double box with some packing material would have been better.
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11 days ago
 Verified review
Everything arrived fully intact and was always updated as to the progress of the delivery and very specific re time of delivery Excellent products and service !!
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1 Apr 2024
 Verified review

Great product

Great product, as advertised, delivered promptly and well packaged so no breakages. Thanks!
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31 Mar 2024
 Verified review
Impressive service…. Quick to process order, and kept updated on courier progress.
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31 Mar 2024
 Verified review
item arrived and it arrived with no broken items and a speedy delivery also
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5 Apr 2024
 Verified review
Very pleased with the bottles ordered.
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5 Apr 2024
 Verified review
The quality and the service
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2 days ago
 Verified review
Very good
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8 days ago
 Verified review
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12 Apr 2024
 Verified review
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1 Apr 2024
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30 Mar 2024
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8 days ago
 Verified review

Customer service seems non existent

Order still not arrived yet and still no reply to my email asking to combine my 2x orders together and refund one of the expensive delivery fees.
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Answer by world-of-bottles.co.uk
8 days ago
Dear customer, we sincerely apologize for the delay. Your order is on its way and should arrive shortly. We apologize for any inconvenience caused and will be happy to answer any further questions you may have. Kind regards world-of-bottles.co.uk
7 days ago
 Verified review
Still awaiting my delivery and no communication of were my order/delivery is at.
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Answer by world-of-bottles.co.uk
4 days ago
Dear customer, Thank you for your review. We apologise for the long delivery time and hope that you are still satisfied with the goods you have received. If you have any further questions, please do not hesitate to contact us. Your team from World of Bottles
6 Apr 2024
 Verified review
Items shipped over 9 days ago & still haven’t received any of them.
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Answer by world-of-bottles.co.uk
9 Apr 2024
Hello, Thank you for your message. We are very sorry that there has been a problem with the delivery of your enquiry. Our customer service colleagues have already arranged for a new delivery. Thank you for your understanding. Your team from World of Bottles
8 Mar 2024
 Verified review

Excellent service all round

Excellent communication from the beginning - I emailed to say my order was for a birthday gift, could they please make sure it arrived on time and was safely packaged. I received a response within a few hours; my items were dispatched within 24 hours, they arrived after only a few days and everything was packaged perfectly. I am extremely impressed and wanted to share this as I did read some extremely negative reviews which worried me initially.
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16 Mar 2024
 Verified review
I bought some "beer bottles" with captive closers - just perfect product for me ! Easy to compare on-line and order, delivered to me in Bath, UK in 4 days, sturdily wrapped and packed. No nonsense, just the best service possible. I would recommend them - to the whole world. Well Done.
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20 Mar 2024
 Verified review
First time using this company. was a positive experience with everything arriving on time and in one piece. best of all no plastic used in the packaging. thank you
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19 Mar 2024
 Verified review

Star bottles

I ordered bottles with a star shape and they are so good quality also looks better than on photos. It makes me want to buy more bottles from this seller.
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25 Feb 2024
 Verified review
THOUGHT ALL MY ORDR HAD NOT BEEN DELIVERED BUT IN FACT IT HAD. THE CUSTOMERS SERVICE WAS EXCELLENT AND DEALT WITH ME VERY QUICKLY AND EFFECIENTLY
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