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Review summary
Customers consistently praise the fast and efficient delivery, as well as the careful, attractive, and secure packaging, which enhances the gifting experience. Many customers were delighted with the presentation of their purchases, noting positive recipient reactions and the suitability of items for special occasions. Product quality, especially the wine, receives frequent compliments, and customer service is highlighted as responsive and effective in resolving issues. Communication is generally described as clear and proactive in most cases. However, a minority of customers experienced late or mis-timed deliveries. Some also reported communication gaps or a lack of pre-delivery updates, leading to occasional dissatisfaction with customer service. Additionally, a few customers mentioned minor issues with the product or had not yet tried the wine.
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How Trusted Shops prevents fake reviewsReviewsWinedancer, Jean Juviniere fine wine
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Verified
Two special bottles of Wine
The item was delivered on the date required. Very well packed in a box and wrapped in an excelent covering. The product itself met the specification exactley as described. The two bottles of wine were a special present that required to be dated 1996 and it was. The receivers of the present were delighted and love it. Thank you for all your good customer care.
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Great customer service!
Found a rare bottle that wasn't available from other shops. Ordered over weekend and was afraid it wouldn't arrive by the end of the week, emailed the support and received response in a few minutes with a promise to ship it on the day with next day delivery at no extra cost. Great customer service, thank you very much!
Verified
I made an order for a 1966 bottle of Rioja for a good friend, and ordered a 1966 sixpence bottle stopper too.
The wine arrived safely and speedily, but the stopper wasn’t included in the package.
I called and told them this and was assured that it around be sent as soon as possible, literally 2 days later it arrived in perfect condition.
So good was the service I called and thanked them..
Would 100% recommend this firm.
Great customer care.. 10/10
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Purchased a 40yr old wine for a birthday present have not had the chance to comment on the wine as it’s still sealed but the service was excellent from order to delivery would definitely recommend using this business
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great customer service
i ordered a1961 bottle, unfortunately on arrival it had leaked. Communication was excellent, they didn’t have another bottle so couldn’t send another one out, however, hey gave me a choice; either i could keep the bottle and receive some compensation, or they would arrange collection and i would receive a refund. They actioned things straight away. I will definitely be going back to order something else in the future, cannot fault their customer service!
Verified
Quick delivery and good product. Only dissatisfied with the delivery service as they didn’t knock they just left it on the doorstep so I didn’t know it had been delivered.
Verified
Excellent choice of wine and acessories; there was a slight problem initially with the order which was resolved quickly and efficiently. A sign of good customer service. Highly recommended.
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Great experience from A to Z.
Selection of wines, price and delivery spot on
Will use again
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Great Service and product. Arrived promptly and well packaged!. Will be using the service again.
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Wonderful service.
Packaged so nicely. A delightful gift .
Great communication and arrived early !
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Wine arrived very quickly and was packaged well. Looks to be perfect for the occasion purchased .
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I ordered 2 bottles of Australian wine as a present for my English cousins after the death of my aunt, their mother. I ordered via the internet and it was extremely easy to do so
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Something went a little wrong with the delivery for my order and they corrected for it instantly. Very good service
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Spot on , first class delivery options
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Due to an issue with the delivery date, (not the fault of Winedancer) we needed to request a refund, and the service we received was excellent. We will certainly purchase from this company again in the future due to this super service - thank you.
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Great
Just purchased an 80year old bottle of wine for a novel gift for my father. Ordered on Saturday and it was delivered on tuesday morning. I made a mistake and forgot to order a wine stopper in same order, contacted them and they got back via email quickly to say order the wine stopper separately and they would refund the postage as they would put in same shipment. Which they did. Great service. I can't comment on the quality of the wine as it has not been tried although it was really bought for the novelty value. Based on my experience I would recommend this company.
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Great value wines, delivered quickly. Easy to navigate website and very efficient throughout.
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We offer an extensive selection of high-quality fine wines online, including those from Rhone, Bordeaux, Champagne, and Port. Additionally, we have a wide variety of wine gifts, including unique Corpo...
