The reaction to an issue with a unit was handled very fast with a superb resolution. The quality of the unit is excellent. I highly recommend customer service and quality of product.
A 5 star experience.
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6 months ago
I placed an order on 19th December 2021. I only received it on the 20th of January 2022 and then items were missing. Their customer service is useless - no one can provide any meaningful updates. The products look a bit flimsy (Caverack - LEO).
I do not like giving bad reviews, but the whole experience from start to finish was terrible and I am not very impressed with the wine racks.
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Reviews for Wineandbarrels.co.uk
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Verified review
9 days ago
Didnt put my correct shipping address on the parcel. Im still waiting for it to be delivered.
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3 days ago
The wine racks are good price and quality. Love It!
Still waiting for it. I ordered this one as I was waiting another from a different source that never came. I thought Germans were supposed to be efficient? I could have made a bottle of wine by now😂
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2 months ago
Good quality product.
Delivered on time
Easy to assemble
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2 months ago
Great support.
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4 months ago
Fantastic customer service- 1st class
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4 months ago
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10 months ago
The reaction to an issue with a unit was handled very fast with a superb resolution. The quality of the unit is excellent. I highly recommend customer service and quality of product.
A 5 star experience.
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5 months ago
Wine & Barrels the company - superb. Polite and super helpful from start to finish. I’m recommending to everyone even if only for a few units.
Would use again without hesitation. Thank you.
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1 year ago
My previous wine-cooler from Wine and Barrels failed after two and a half years. Although out of warranty they gave me 50% discount on a replacement which I appreciate.
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5 months ago
Friendly, helpful and super professional service! Very happy with product and purchase experience. In particular, Loui Defries was excellent!
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7 months ago
Great glasses at great prices. Very happy with the delivery which was easy and reliable. Everything arrived in good shape. Thank you!
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7 months ago
The wine rack that I wanted was well priced and delivered on time. A small order well executed.
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9 months ago
Fast and efficient delivery was great. Lady I spoke to was extremely knowledgeable and helpful.
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9 months ago
The product is solid and quick to arrive, and the customer service was excellent.
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7 months ago
Great company, delivered when expected well packaged. Great customer service
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7 months ago
Clear website and wide selection. Delivered in time frame and quality good.
I placed an order on 19th December 2021. I only received it on the 20th of January 2022 and then items were missing. Their customer service is useless - no one can provide any meaningful updates. The products look a bit flimsy (Caverack - LEO).
I do not like giving bad reviews, but the whole experience from start to finish was terrible and I am not very impressed with the wine racks.
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