MYPICTURE
Reviews:

172,841 total reviews   

4.92

Excellent

172,841 reviews since Jun 8, 2010

5
94 %
4
5 %
3
< 1 %
2
< 1 %
1
< 1 %
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Review summary

Customers consistently praise the high quality, sharpness, and vibrant colors of the prints and products received. Many appreciate the website’s user-friendliness and the simplicity of uploading and customizing orders. The reasonable and competitive pricing is also highlighted as a strong point, with many noting it compares favorably to high street alternatives. Secure and careful packaging is widely mentioned, and the products often hold deep sentimental value, helping customers commemorate loved ones or preserve cherished memories. Clear communication and regular updates throughout the order process are valued by many. Some customers express frustration with certain delivery practices and communication, particularly regarding the ability to amend orders or get better support for delivery issues. While packaging is generally praised, a few customers note minor issues or suggest areas for improvement.

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ReviewsMYPICTURE

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Community member 
1 Reviews
 Verified

UKA39906128405

UKA39906128405 We absolutely love the picture I spoke to a lovely lady at customer care to see if we could hurry up process but unfortunately she couldn't, which was absolutely fine Can I just tell you the reason behind the picture My husband of 37 years has been diagnosed with terminal cancer so this picture means a lot it is of mick and our 2 grandson, so when he opened it he was very emotional Thank you guys for a lovely memory

Reply from MYPICTURE

Thank you for sharing this with us. It's truly touching to know the photo print brought such an emotional and meaningful moment. We're so glad my-picture could be part of creating a lasting memory. Your kind words about our customer care team mean a great deal too.
Private profile 
1 Reviews
 Verified

Definitely exceeded expectations

I purchased a couple of prints of scenic photos I’d had for years because the colours were perfect for my cousins freshly painted lounge . I didn’t have high hopes because of the relatively inexpensive price . I was absolutely thrilled when the canvases arrived, the quality was exquisite. Giving the gift to my cousin was fantastic she was beyond thrilled and had them hung in minutes, thank you so much

Reply from MYPICTURE

Thank you for the 5-star rating! We're delighted that you had an excellent experience with us. We can't wait to see you again!
Community member 
1 Reviews
 Verified
I have used My Picture before. I uploaded photos for canvas prints. They've been outside on the wall for over a year with no damage or fading. You can get the idea from the photo below. The 2 smaller ones below were from Boots which were far more expensive. I ordered this recent batch to put in my bathroom so I'm hoping they won't succumb to mould. However they're so reasonable it's worth a try.

Reply from MYPICTURE

Outdoor durability for over a year is impressive — canvas prints really do hold up well. Bathrooms can be tricky, but it's great you're giving it a go! Thanks for coming back to my-picture, and for comparing us so favourably against the competition.
Community member 
1 Reviews
 Verified

Recommended by friends

Friends recommended My Picture to me and I am so happy they did. I originally visited a well known shop with my photograph to go onto a canvas. My picture had deliberate shading around. I collected my canvas but was rushing and couldn't view it until I got home. I was really disappointed. There was no shading that I required and the colours were not true. I submitted my photograph to My Picture and was informed my Picture was of good quality and this in itself gave me confidence. My canvas was delivered quickly and well packaged. It was exactly as the picture I submitted. I couldn't be more happy. The colours are perfect and the overall picture not distorted in any way. The price was very reasonable and I have to add much cheaper than the popular store I first used. I will not hesitate to use this company again for further purchases not just for a canvas but for the other products they offer. I will be recommending this company to others without hesitation.

Reply from MYPICTURE

What a contrast in results! It's great that my-picture delivered the canvas exactly as you envisioned, with true colours and no distortion. Fast delivery and secure packaging are part of what we do. Thanks for recommending us — we look forward to your next order!
Community member 
1 Reviews
 Verified
I’m am absolutely delighted with my cavas and would 100% order again, fast service and very well packed. If I had to complain about something the delivery company did not press my ring doorbell for my husband to open our garage to let my order be placed in a safe place he just put it on the door step and walked away. But super pleased it wasn’t raining and not damaged. Thanks

Reply from MYPICTURE

Fantastic that your canvas arrived safely and in perfect condition! Delivery feedback like this is genuinely useful and we'll take note of it. Thanks for choosing my-picture — it's great knowing you'd order again!
Community member 
1 Reviews
 Verified

Happy daughter

Easy to order,and processing.picture is perfect present for my daughter colours are bright and it's been enlarged no loss of image.I would definitely recommend and use again with more canvas ideas.only issue was with the delivery I messaged to say I would not be in at the time given please leave with a trusted neighbour which I gave house number.I received a message from delivery driver saying "The parcel was left in my entry" anyone could have taken it.i got home some 5 hours later luckily item was still there.

Reply from MYPICTURE

Really glad the canvas turned out perfectly for your daughter, with those vibrant colours coming through beautifully! Delivery concerns noted — we'll email you shortly regarding this. Thanks for recommending my-picture, and we look forward to helping with your future canvas ideas!
Community member 
1 Reviews
 Verified
Second time ive had canvas prints made by my picture and I can not recommend them more. There design page is very helpful. Costs are very reasonable. They keep you updated throughout the whole process. They use a very good and reliable courier service, prints always arrived well packaged and made too the highest quality, ive had 7 great canvas prjnts made with my picture and will be making more designs in the next 2 weeks. I wouldn't use anyone else. Thank you

Reply from MYPICTURE

Seven canvas prints and counting — that's fantastic! It's great to see you keep coming back to my-picture. The design tool, updates, and packaging are all part of making sure every canvas lands perfectly. Looking forward to seeing what you create next!
Community member 
1 Reviews
 Verified
The site is very easy to navigate. I have ordered several canvases over the years In different sizes and also a glass block. The pictures are always clear and when I have gifted them , the recipient has been overjoyed. I would highly recommend MYPICTURE to anyone looking for that special gift or memory for themselves. The turnaround and prices are second to none . Regular email updates on your order as well 5 star rating deserved .

Reply from MYPICTURE

Repeat customers say it all — thank you for your continued loyalty to my-picture! It's fantastic that your canvases have made such an impression on the recipients. The order updates and competitive pricing are definitely something we're proud of. Really appreciate the recommendation!
Community member 
1 Reviews
 Verified
Canvas arrived yesterday, quicker than expected. I am absolutely delighted with my Canvas, better than I thought it would be. I will be ordering more. I have used a couple of companies for Canvas prints but MY PICTURE are the best I have come across. Fantastic quality, great delivery service with regular updates. An absolute 5 Star company. Thank you so so much.

Reply from MYPICTURE

Fast delivery and fantastic quality — that's exactly what my-picture aims for! So happy the canvas exceeded your expectations, and it's great to hear the updates kept you informed throughout. Looking forward to your next order!
Community member 
1 Reviews
 Verified

Great company, great products and great service

Got a canvas picture of my son and I with a frame for my son. The quality is perfect, the production and delivery takes slightly longer than specified but then again I don’t know any pictures that is an emergency. Payment process was seamless, offers several payment options and email receipts to update you on progress of production and delivery. The customer service being provided without actually speaking to anyone is perfect. I will be returning for more personalised products. Great company, great products and great service!

Reply from MYPICTURE

Quality feedback like this is great to see! It's fantastic the canvas turned out perfectly for such a special photo. Thanks for choosing my-picture — your comments on the payment process and updates are noted. Looking forward to helping with your next personalised order!
Community member 
1 Reviews
 Verified
The price is why I gave it a go, I'd never heard of my picture until I search photo canvas. I don't know how price compared with the likes of the high street, but it was cheaper than another company I checked with by almost half. They could tell you how much the postage is before you get to the basket. For me 60cm x 40cm was £6 I don't know how much that changes through size. The postage took a few days too. I wasn't sure how long it was going to be I only knew when it was sent. On the day of delivery or might of been before there was a time slot of about 2-3 hours when they would deliver. I got a message saying left safely on porch when it was delivered to hand at front door?? The product itself was what I was expecting nice and colourful and still detailed even though a lot bigger. I will use again if still the cheapest I can find.

Reply from MYPICTURE

Great to know the canvas turned out just as expected — vibrant and detailed at a larger size. Your feedback on postage costs visibility, delivery updates, and tracking accuracy is genuinely useful and will be taken into account. Thanks for giving my-picture a try!
Community member 
1 Reviews
 Verified

Excellent!

Purchased a print from a US artist who was not sure on the costs to get to the UK re:customs, so I decided to buy a digital version and trust MYPICTURE with the printing / framing. Excellent service, ordered and arrived next working day in brilliant condition, packed for delivery really well. Stretch framed beautifully and the image appears perfect. Thought the price was extremely reasonable too. Highly recommend.

Reply from MYPICTURE

Next-day delivery with perfect framing — that's exactly what we aim for at my-picture. Really glad the framed print arrived in such great condition and that the quality lived up to your expectations. Thanks for trusting us with your artwork!
Community member 
1 Reviews
 Verified
My first order was a canvas to test the waters. I was impressed then so I have now ordered another canvas and a couple of mugs and can't be happier. I'm not technical at all but the process was so easy. Delivery around a week and what I also like is being kept up to date with the progress from order being received to Delivery on its way. Fully recommend. What shall I order next 🤔

Reply from MYPICTURE

Repeat customers are the best kind! It's great the canvases and mugs have hit the mark, and that the ordering process felt straightforward. Thanks for choosing my-picture again — we're sure whatever you order next won't disappoint! 😊
Community member 
1 Reviews
 Verified
A fairly simple process but I think it could be easier to order more than 1 item. I found i had to keep returning to the beginning to add each image. Then found the images had been doubled up. Got it sorted ok. The final product was exactly how I wanted it to look, so all in all it worked out well. Will use this service again if I need anymore prints.

Reply from MYPICTURE

Great to know the final prints turned out exactly as envisioned! Your feedback on the ordering process is noted and will be taken into account. Thanks for choosing my-picture — looking forward to helping with your next order!
Community member 
1 Reviews
 Verified
Picture exceeded my expectations, really happy with it however not so happy with the delivery as the delivery man didn’t ring the bell and just left my very large parcel in the front garden for all to see. The email stated ‘left in your safe place, the front porch’ As I live right next to a public footpath, my front garden is certainly not a safe place

Reply from MYPICTURE

Really glad the picture turned out beyond expectations! Regarding the delivery experience, that's genuinely frustrating and your feedback has been noted. At my-picture, secure delivery matters, and we'll take this on board to improve how parcels are handled in future.
Community member 
1 Reviews
 Verified

Canvasses

I was surprised at the speed of delivery. I expected it to take at least 2 weeks but delivery of the 5 canvasses took a week. They were well packaged, I was kept up to date by MYPICTURE as well as the delivery company. The actual pictures look gorgeous and I thought the cost was reasonable. I am very happy with my purchase ☺️.

Reply from MYPICTURE

Fast delivery and great communication really do make a difference! It's fantastic that your canvas prints arrived so quickly and looked exactly as hoped. Thanks for choosing my-picture — really glad the whole experience worked out so well!
Community member 
1 Reviews
 Verified

Anniversary Canvas

From ordering to delivery was only a few days.I was kept updated with every step. Canvas arrived within time slot . Driver was friendly, polite and respected my property. The canvas itself was fantastic, so crisp and true to life. I would recommend my picture to everyone I know. Very happy with my purchase especially as it was a gift for a diamond Anniversary.

Reply from MYPICTURE

Such a special occasion deserves a perfect result, and it's great the canvas delivered that! Fast turnaround, smooth delivery, and a crisp finish — that's exactly what we aim for. Thanks for recommending my-picture, and happy diamond anniversary to the lucky recipients!
Community member 
1 Reviews
 Verified
I think your layout before ordering ie the editing of the scene needs looking at, I was confused, some of my print was missing ie the cliffs but it was done through my layout which was 'confusing' before ordering,it won't stop me ordering again in the future, this is my 2 canvas, the 1st canvas of Staithes a tad to dark the 2 is Saltburn by the Sea with the cable cars fully restored, there great👍.. thank you...

Reply from MYPICTURE

Feedback on the editing layout has been noted and will be taken into account. Really glad the Saltburn canvas with the cable cars turned out great, and that you're happy enough to keep coming back to my-picture! Your loyalty means a lot — looking forward to your next order! 🙏
Community member 
1 Reviews
 Verified

Good timing

Ordered and received within 8 days, which is pretty good for a custom canvas print order. I was slightly worried after being told my parcel was being delivered by Yodel, but there weren’t any issues this time round. A lot of reviews are concerned with the resolution, but this may be an issue with photo quality. You can use other sites that will let you upload the photo to gauge its quality, and whether it’ll look good at the size and distance you want.

Reply from MYPICTURE

Fast delivery on a custom canvas print is always a win! Glad Yodel came through without any hiccups. Your tip about checking photo resolution beforehand is genuinely useful advice for anyone ordering. Thanks for choosing my-picture — feedback like this helps future customers make informed decisions!
Community member 
1 Reviews
 Verified
Always perfect prints, detail is amazing, quality and price is superb, I’ve always been very happy with my order, I’ve tried to buy tray frames for my own canvas artwork but found it is cheaper to order a framed canvas print than buy a frame for my work so now I keep my original and gift or sell my print, perfect solution!

Reply from MYPICTURE

That's a genuinely clever approach to framing your artwork! At my-picture, it's great to see customers finding creative solutions. Really happy the framed canvas prints continue to hit the mark on quality and value every time.

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At MYPICTURE, we turn your favourite photos into stunning artworks by printing them on high-quality fibre artist cotton canvas. The canvas' brilliant white base ensures that the colours of your images...

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