Certificate for my-picture.co.uk

No. XA23268EE136744E72B57C71AC6D9ABB5
 

Approved on
26/07/2010
Valid until
25/07/2020
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for my-picture.co.uk



Excellent

4.74/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 7,317 Trusted Shops reviews collected in the last 12 months.
In total, my-picture.co.uk has already collected 48,773 reviews.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
19/11/2019
Date of order
22/10/2019
19/11/2019
The service was very bad. I got a product that was inferior and so poor that I could never not hang it on a wall. I complained and was told I could have 50 off my next order but without access to any other promotion. I tried to place an order but found that other people using the e-mail promotions could buy it cheaper than me with the discount code they provided. I will never use them again - Sad
1.00
Very Poor

Date of publication
19/11/2019
Date of order
07/11/2019
19/11/2019
Speedy delivery quality item pleased with purchase
4.67
Excellent

Date of publication
19/11/2019
Date of order
07/11/2019
19/11/2019
Every time Great Results
5.00
Excellent

Date of publication
19/11/2019
Date of order
07/11/2019
19/11/2019
Not impressed as each parcel when I unwrapped the pictures offered 75 off my next purchase.
1.00
Very Poor

Date of publication
19/11/2019
Date of order
03/11/2019
19/11/2019
Great price and easy to create my canvass photo collage. Delivered quickly and really happy with the definition and quality.
5.00
Excellent

Date of publication
19/11/2019
Date of order
07/11/2019
19/11/2019
Very pleased with this product and ordered a 2nd
5.00
Excellent

Date of publication
19/11/2019
Date of order
07/11/2019
19/11/2019
really pleased yet again with the service and my order
5.00
Excellent

Date of publication
19/11/2019
Date of order
25/10/2019
19/11/2019
still waiting for missing picture
1.00
Very Poor

Date of publication
19/11/2019
Date of order
10/11/2019
19/11/2019
Would thoroughly recommend. For personalised gifts, for family & friends cannot be beaten. They even make my photography look great Brilliant prices. Speedy delivery.
Only negative is insufficient info on delivery. Fortunately Hermes are second to none so I shouldn’t have worred.
5.00
Excellent

Date of publication
19/11/2019
Date of order
07/11/2019
19/11/2019
Great value for money
5.00
Excellent

Date of publication
19/11/2019
Date of order
06/11/2019
19/11/2019
Fantastic Service as always
5.00
Excellent

Date of publication
19/11/2019
Date of order
07/11/2019
19/11/2019
excellent quality, customer service and delivery
5.00
Excellent

Date of publication
19/11/2019
Date of order
19/11/2019
19/11/2019
Excellent product excellent price
5.00
Excellent

Date of publication
19/11/2019
Date of order
19/11/2019
19/11/2019
Excellent service from order to delivery to quality of product
5.00
Excellent

Date of publication
18/11/2019
Date of order
06/11/2019
18/11/2019
Excellent product, fast delivery
5.00
Excellent

Date of publication
18/11/2019
Date of order
07/11/2019
18/11/2019
First time purchase and although I didn't see the final product as had it delivered directly to my sister-in-law and her husband, who are delighted.

To quote my sister-in-law response " I can honestly say that it couldn't be more PERFECT" "We absolutely love it....thank you so much... it epitomises our life here".

So on that basis I will definitely be ordering from you again. Thank you.
5.00
Excellent

Date of publication
18/11/2019
Date of order
06/11/2019
18/11/2019
Really nice canvas thank you
4.33
Good

Date of publication
18/11/2019
Date of order
06/11/2019
18/11/2019
Easy to order. Fast delivery. Great product
5.00
Excellent

Date of publication
18/11/2019
Date of order
18/11/2019
18/11/2019
I ordered a picture from here for a secret Santa gift. It is absolutely stunning So happy with it, and the person u bought it for will be delighted. One very very happy customer. Will definitely recommend company to family and friends
5.00
Excellent

Date of publication
18/11/2019
Date of order
06/11/2019
18/11/2019
Excellent transaction
5.00
Excellent

Date of publication
18/11/2019
Date of order
06/11/2019
18/11/2019
Exactly what i wanted excellent quality and delivered on time
5.00
Excellent

Date of publication
18/11/2019
Date of order
05/11/2019
18/11/2019
I ordered a very large canvas print and wasnt to sure how good the quality would be BUT it turned out amazing Really good price for size of canvas and arrived quicker than expected.
5.00
Excellent

Date of publication
18/11/2019
Date of order
05/11/2019
18/11/2019
Very pleased with the finished product. Good quality and kept up to date on delivery.
5.00
Excellent

Date of publication
18/11/2019
Date of order
06/11/2019
18/11/2019
Well done my picture
4.67
Excellent

Date of publication
18/11/2019
Date of order
06/11/2019
18/11/2019
The speed of service surprised me, and it has come out absolutely beautiful, which makes me very happy, especially that it is a Christmas present
Thank you very much
5.00
Excellent

Date of publication
18/11/2019
Date of order
06/11/2019
18/11/2019
Excellent quality. And the surrounding frame looks wonderful. Will use again
5.00
Excellent

Date of publication
17/11/2019
Date of order
17/11/2019
17/11/2019
Very pleased with the quality of the picture and workmanship of frame, definitely recommend
5.00
Excellent

Date of publication
17/11/2019
Date of order
05/11/2019
17/11/2019
Good product at fair price & prompt delivery.
5.00
Excellent

Date of publication
17/11/2019
Date of order
05/11/2019
17/11/2019
Top notch
5.00
Excellent

Date of publication
17/11/2019
Date of order
05/11/2019
17/11/2019
Good service, good quality
5.00
Excellent

Date of publication
17/11/2019
Date of order
15/11/2019
17/11/2019
it had red eye maybe i should have changed that somehow apart from that very pleased with the result
4.00
Good

Date of publication
17/11/2019
Date of order
31/10/2019
17/11/2019
every went perfectly and I am delighted with the picture.
I have no complaints niggles grumbles etc at all.
5.00
Excellent

Date of publication
17/11/2019
Date of order
17/11/2019
17/11/2019
Very happy with my product I will be ordering more for xmas gifts
5.00
Excellent

Date of publication
17/11/2019
Date of order
10/11/2019
17/11/2019
Good quality. Very happy
5.00
Excellent

Date of publication
17/11/2019
Date of order
05/11/2019
17/11/2019
Lovely products ,could update customers on delivery times
4.33
Good

Date of publication
17/11/2019
Date of order
05/11/2019
17/11/2019
never arrived on time picture very poor would not use them again
1.00
Very Poor

Date of publication
17/11/2019
Date of order
05/11/2019
17/11/2019
I have sent numerous questions to this company, on two different occasions a whole week apart they sent an email saying my goods are being shipped, cannot track them as they are NOT trackable
I either want my purchase sent immediately or a total refund of my money Absolute disgrace
They are sending adverts to order more items with huge discounts yet can’t be bothered with my original order
1.00
Very Poor

Date of publication
17/11/2019
Date of order
07/11/2019
17/11/2019
The product is good hence 5 stars. however the customer service is non existent the delivery took 8 days and the company have a UK web address however they are based in Germany and the produce are posted from Germany. I believe this is a trick to trick you into buying British when you’re not.
I will not be using this company again
2.33
Poor

Date of publication
17/11/2019
Date of order
06/11/2019
17/11/2019
I can't fault my-picture. Excellent pricing, and quality canvas, delivered very quickly. I shall be back for more
5.00
Excellent

Date of publication
17/11/2019
Date of order
05/11/2019
17/11/2019
Excellent service
5.00
Excellent

my-picture.co.uk customer reviews

my-picture.co.uk

canvas, photos & pictures

my-picture.co.uk was certified by Trusted Shops on 26/07/2010.

my-picture.co.uk transforms your favourite photos and pictures into an artwork by printing them onto high quality fibre artist cotton canvas. Due to the high levels of white in artists' linen canvas, the colours of your original image are reproduced exactly. Another huge advantage is the brilliance of the colours.

Contact
Am Gleisdreieck 5
50823 Köln
Germany
Tel: +49 (0)1805-226827
14 Cent/min from landlines. Higher fees may be applicable for calls from mobile phones.
Fax: +49 (0)180 5 226828
info@my-picture.co.uk
my-picture.co.uk
Owner
United Arts GmbH
Am Gleisdreieck 5
50823 Köln
Germany
Trade register
Amtsgericht Köln HRB 76098
Authorized representative
Philipp Mühlbauer
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with my-picture.co.uk in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

Genuine customer reviews for more trust
Trusted Shops is the leading trust brand for online shopping in Europe. Trusted Shops perfoms automatic and manual checks on all reviews, because only genuine reviews really help customers to make the right purchasing decision.