Review summary
Customers consistently highlight the high quality, detail, and beauty of the products, which are often described as meaningful and cherished gifts, particularly for special occasions or memorials. Many customers also appreciate the quick or early delivery, as well as the user-friendly ordering process. Customer service is generally viewed as helpful, professional, and responsive. Additionally, packaging is usually protective and satisfactory. However, there are some areas for improvement, including occasional issues with product clarity or minor defects. Some customers experienced late deliveries or a lack of delivery updates, and a few noted poor communication from customer service or perceived blame during interactions. There were also isolated reports of instructions being missed during the ordering process, as well as some damaged boxes upon arrival.
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How Trusted Shops prevents fake reviewsReviewspersonalisedglassblocks.co.uk
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Arrived promptly before estimated date. Looks good in pictures believe the recipiant was happy however I haven't seen it in person myself as yet. Following rating given as middle as I don't know ordered online fine and not seen
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Good Quality Personalised Glass Block
I recently bought a personalised glass block for my daughter and son-in-law whose dog passed recently. The picture is clear and the inscription s equally well done. Would highly recommend the block which can be inscribed for any occasion. It's a lovely, good quality keepsake and it was well received.
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Amazing
I thought the glass blocks were lovely & very suprised how good they were, bought as gifts but will considor buying for myself next time, only one thing that disappointed me slightly was the base I ordered for the horizontal block, I was expecting a horizontal base but received a round one that lights up & turns, didn't think it looked as good as it would with the base I ordered.
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Tasteful Memory Block
The block is a good quality product.The photo and inscription are professionally done. I am a returning customer and would highly recommend this product.
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Ordered glass picture happy birthday mum which she loved great quality and the delivery was quick overall a brilliant experience with great customer service would highly recommend
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The excellent products, you get exactly as described & it looks even better whe you receive it. The whole professionalism of the service is outstanding
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🥹🥹 it is actually a beautiful keyring !! So accurate! I ordered a magnet from a different company and was really upset but you have really cheered me up !! My own error was checking the size but it is still amazing even if it was the size of a pea the work is fantastic . Thank you . I am ordering another one asap !
Thank you team !!
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I ordered the pet memorial block but when it arrived it was different to what was advertised. Rachel ordered a replacement immediately and was perfect. Excellent customer service.
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A great present (even from a bad photo)!
I ordered one of these for my Dad's 80th birthday. I only ordered it about two weeks beforehand, and the photo I used wasn't the best (it was from the late '70s so wasn't the clearest picture), but you produced a fabulous recreation of us (me, my dad and his favourite dog). I couldn't fault it, my dad loved it and he'll keep it for the rest of his days. Thank you!
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Would give 10 stars but can't
I would give 10 stars but 5 is all I can do. The picture was so intensely detailed it made me sob with joy and grief for my dog. It's the best quality I have ever had. Thanks.
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Can not believe how amazing the photo was in the glass block it was truly amazing. Can’t wait to give it to my mum for Christmas as we lost my dad last year thank you so much
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Absolutely fabulous, wonderful gift they make. Something to treasure.
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Great communication and quality
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Lovely item as described.
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A super product. It came very quickly and will make a lovely present. Thanks very much.
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Positive experience
I was sceptical after reading some of the trust pilot reviews (which was after my purchase) but my item arrived quickly, well packaged and was as beautiful as I hoped. The only downside is a lack of communication around shipping