In the past SaxonPrint provided a reasonable service - but NOW their German Service staff are totally useless.
DPD incompetent driver claims to have delivered my package. Since I was at the delivery address (my workplace - as sercurity in Reception area) when the package should have been delivered - and it wasn't delivered during the delivery time slot. I went home after my shift and contacted SaxonPrint - totally unhelpful German man - told me to go around to the neighbouring business units, in our business park, to see if it had been delivered there (as his record showed that delivery had been made) all the business units have the same postcode but different house name.
I will NOT be using SaxonPrint ever again!
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Reviews for saxoprint.co.uk
8 Nov 2023
Good product and price. Excellent communication. Delivery on schedule but as the printing was done within a couple of days it would have been good to have the option of a fast-delivery service (albeit at a cost). If this was available, I couldn't see it. Would definitely use again.
Don't use DPD anymore. Their service here is abdominal! Delivered at the wrong address and whatever we tried with your and other deliveries they can't get it right. No problems with other deliveries from different couriers.
23 Oct 2023
Easy to order. I have used them before and I always get good service. Quick turn around as well.
Print work is always good quality and well-priced, but their deliveries are everywhere. Getting weekend deliveries, 6 am deliveries and 8 pm deliveries. These are not normal working hours - just deliver in a normal working day!
Great, easy to use method of producing quality printed materials at a good price. Simple to use website. Good guidance on producing artwork. Comprehensive set of documents and templates. Fast turn around.
3 Aug 2023
A job well done!
Job arrived on time and they were very helpful in regards to artwork issues. Good to talk to a real person.
Thanks for a great job.