Certificate for saxoprint.co.uk

No. XED2B2AA1FA5947F537E646A2815B8BC6
 

Approved on
18/06/2015
Valid until
17/06/2020
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for saxoprint.co.uk



Excellent

4.54/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 295 Trusted Shops reviews collected in the last 12 months.
In total, saxoprint.co.uk has already collected 4,703 reviews.

Customer reviews

   
Date of publication
15/11/2019
Date of order
08/11/2019
15/11/2019
always good quality and service
5.00
Excellent

Date of publication
14/11/2019
Date of order
06/11/2019
14/11/2019
As described, delivered on time, no issues
5.00
Excellent

Date of publication
14/11/2019
Date of order
06/11/2019
14/11/2019
Good all round service
5.00
Excellent

Date of publication
11/11/2019
Date of order
04/11/2019
11/11/2019
Brilliant as ever
5.00
Excellent

Date of publication
08/11/2019
Date of order
08/10/2019
08/11/2019
We ordered a large amount of leaflets (30,000) and the quality of the printing was great, can't fault the workmanship but the packaging was appalling, we lost 15,000 leaflets from this order which took 2 weeks to amend, even then after explaining that the original packaging was completely smashed and had to be repacked by DPD, we recieved more broken packages and lost a few hundred leaflets.
1.67
Poor

Date of publication
07/11/2019
Date of order
31/10/2019
07/11/2019
Saxoprint are reliable, well priced and good quality. I cannot praise the staff too highly they are so helpful and patient
5.00
Excellent

Date of publication
06/11/2019
Date of order
24/09/2019
06/11/2019
Always great and recommend to colleagues
5.00
Excellent

Date of publication
06/11/2019
Date of order
14/10/2019
06/11/2019
Always great
5.00
Excellent

Date of publication
06/11/2019
Date of order
29/10/2019
06/11/2019
Total fail on sorting out appropriate delivery. Multiple promises made both over various phone calls and via email that were not followed through and subsequently turned out just not to be true. Greater transparency needed. Result is a paid for print job being rendered unusable. So very very frustrating
2.67
Fair

Date of publication
05/11/2019
Date of order
29/10/2019
05/11/2019
Our delivery of 11 parcels in in 3 different places. Six have been delivered, 2 are still in Germany, 2 are in Leicester and 1 in Holland. I have sent 3 emails and haven't got one reply. Delivery service is appalling and customer service just as bad.
1.00
Very Poor

Date of publication
05/11/2019
Date of order
29/10/2019
05/11/2019
Great service as always, fast, efficient and great value, so easy to deal with.
5.00
Excellent

Date of publication
28/10/2019
Date of order
21/10/2019
28/10/2019
Absolutely faultless - it really is nice to email Saxoprint with a job, know that it's VERY competitively priced and not have to think about it again until your client phones you to express how happy they are with their print Thanks as always Saxoprint
5.00
Excellent

Date of publication
28/10/2019
Date of order
21/10/2019
28/10/2019
great service
5.00
Excellent

Date of publication
28/10/2019
Date of order
21/10/2019
28/10/2019
Amazing value, customer service and outstanding delivery
Thankyou very much
5.00
Excellent

Date of publication
28/10/2019
Date of order
20/10/2019
28/10/2019
Another superb job and excellent service
5.00
Excellent

Date of publication
27/10/2019
Date of order
20/10/2019
27/10/2019
Good service
5.00
Excellent

Date of publication
24/10/2019
Date of order
17/10/2019
24/10/2019
Always great and fast
5.00
Excellent

Date of publication
21/10/2019
Date of order
14/10/2019
21/10/2019
I've been using this company for years and they are great on every level. This time I made an error in my order and the Helpdesk staff were quick to help resolve the problem to avoid delay. Delivery was actually ahead of time. And as ever, price was fantastic value.
5.00
Excellent

Date of publication
20/10/2019
Date of order
09/10/2019
20/10/2019
The saxo print team were very professional and extremely helpful at every stage as I was purchasing for the first time and they helped me each time when I phoned them with queries.
Delivery was very efficient and well before time.
5.00
Excellent

Date of publication
16/10/2019
Date of order
08/10/2019
16/10/2019
Leaflets were great, delivered one box perfectly packed and a second delivery of leaflets in a box too big taped up by delivery company. Phoned - emailed photos, no reply yet
3.00
Fair

Date of publication
14/10/2019
Date of order
07/10/2019
14/10/2019
Excellent in timely delivery of quality production. God bless you Saxoprint,
5.00
Excellent

Date of publication
14/10/2019
Date of order
01/10/2019
14/10/2019
Good as ever
5.00
Excellent

Date of publication
11/10/2019
Date of order
30/09/2019
11/10/2019
Excellent quality printing at a reasonable price.
4.67
Excellent

Date of publication
10/10/2019
Date of order
29/09/2019
10/10/2019
I keep using Saxoprint because they are reliably good, and excellent value. I’ll be back
5.00
Excellent

Date of publication
09/10/2019
Date of order
24/09/2019
09/10/2019
great all round
5.00
Excellent

Date of publication
07/10/2019
Date of order
30/09/2019
07/10/2019
Always the best service
5.00
Excellent

Date of publication
07/10/2019
Date of order
30/09/2019
07/10/2019
First class as ever.
5.00
Excellent

Date of publication
07/10/2019
Date of order
30/09/2019
07/10/2019
First class as usual.
5.00
Excellent

Date of publication
06/10/2019
Date of order
27/09/2019
06/10/2019
Super service Thankyou
5.00
Excellent

Date of publication
04/10/2019
Date of order
27/09/2019
04/10/2019
One of my products A3 posters did not arrive on time.
I wasn't informed that they were going to take another week.
Customer service did not apologies for this delay or failure.
The leaflets are pretty good but very thin. Unfortunately a line is visible through one side and slices the picture on the other.
3.00
Fair

Date of publication
04/10/2019
Date of order
27/09/2019
04/10/2019
Everything Good.
5.00
Excellent

Date of publication
04/10/2019
Date of order
27/09/2019
04/10/2019
Competitive price and fantastic service, including delivery. I will certainly use saxoprint again.
5.00
Excellent

Date of publication
01/10/2019
Date of order
24/09/2019
01/10/2019
Received goods in adequate time, however the stickers where not guillotined great and where cut in different positions so the content was not centred within the space. OK but not great.
3.67
Good

Date of publication
01/10/2019
Date of order
23/09/2019
01/10/2019
Perfect as usual
5.00
Excellent

Date of publication
30/09/2019
Date of order
23/09/2019
30/09/2019
My order arrived promptly and the quality of printing is very good.
5.00
Excellent

Date of publication
30/09/2019
Date of order
19/09/2019
30/09/2019
Used quite a few times now and always had good service, would recommend to anyone without hesitation.
5.00
Excellent

Date of publication
23/09/2019
Date of order
16/09/2019
23/09/2019
The price increase was disappointing. In the past we use to get much higher quality glossy flyers for less than what we paid for lighter and non glossy flyers.
3.67
Good

Date of publication
19/09/2019
Date of order
27/08/2019
19/09/2019
The order arrived two days later than anticipated.
4.33
Good

Date of publication
19/09/2019
Date of order
12/09/2019
19/09/2019
I have used Saxoprint for several years for various projects and would highly recommend the company for value and quality
5.00
Excellent

Date of publication
16/09/2019
Date of order
09/09/2019
16/09/2019
Somehow got delivered to an old address - not sure how this happened? Everything is online so can't comment on customer service. However, everything arrived as described as usual (I've used Saxoprint a lot over the past few years and always reliable)
5.00
Excellent

saxoprint.co.uk customer reviews

saxoprint.co.uk

saxoprint.co.uk was certified by Trusted Shops on 18/06/2015.

Contact
GW2 Great West House, Great West Road
TW8 9HU Brentford Middlesex
United Kingdom
service@saxoprint.co.uk
saxoprint.co.uk
Owner
Saxoprint Limited
GW2 Great West House, Great West Road
TW8 9HU Brentford Middlesex
United Kingdom
Trade register
United Kingdom 06325849
Authorized representative
Klaus Sauer, Patrick Berkhouwer, Daniel Ackermann
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