Certificate for saxoprint.co.uk

No. XED2B2AA1FA5947F537E646A2815B8BC6
 

Approved on
18/06/2015
Valid until
17/06/2018
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for saxoprint.co.uk



Good

4.49/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 549 Trusted Shops reviews collected in the last 12 months.
Since registration, a total of 3,770 review have been collected.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
The DL Landscape greeting card is very difficult to configure with just printing on the front and back. No one seems to understand - I have over 50 years experience in the industry and found the experience very frustrating and cancelled as I was not confident as to what I would receive.
1.00
Very Poor

Good product and excellent turnaround.
4.67
Excellent

Never fail.......
5.00
Excellent

Excellent quality and service, as ever.
5.00
Excellent

After my last order was botched I was hesitant about placing this order. But you have proved yourself again to be excellent value - job well printed and delivered. Two more jobs on the way
5.00
Excellent

Good service
5.00
Excellent

The colour bars were left on the edge of the sheet.
4.67
Excellent

Great service as always
5.00
Excellent

Great service as always
5.00
Excellent

Great service
5.00
Excellent

Usual excellent service.
5.00
Excellent

Artwork checked within an hour of submission and errors notified. Resubmitted artwork accepted and printed with 48 hours. Delivered within 9 days of placing order (includes Easter Break and weekend 4 days). Great Job
5.00
Excellent

Brilliant service.
5.00
Excellent

Excellently product, and superb value. Product was unitally shipped with incorrect postcode, and then sent to the wrong address within the correct postcode area.
4.33
Good

Excellent service and quality, once again. Saxoprint is always my first point of call and I have never been let down.
5.00
Excellent

Excellent service as usual
5.00
Excellent

Excellent quality fast delivery excellent price
5.00
Excellent

Excellent
5.00
Excellent

Simple online transaction. Quality print job, quick turnaround and delivery. One satisfied customer who'll come back again.
5.00
Excellent

Turnaround time on production was great.
4.33
Good

What is there to be said? Excellent service.
5.00
Excellent

Excellent quality printing and service, a very quick turnaround, and prompt tracked delivery. Altogether an easy, hassle-free experience - I'll definitely be using Saxoprint again.
5.00
Excellent

First time user I ordered two items qty 6500 and each were perfect.
5.00
Excellent

Excellent
5.00
Excellent

Spot on. Very efficient. Great communication through whole process.
Highly recommended.
5.00
Excellent

Always great, used many times
5.00
Excellent

Easy to order to prompt service
4.00
Good

excellent
5.00
Excellent

excellent
5.00
Excellent

Once I got my head round what I was doing, online design was simple, as was ordering. This is the third time we've used Saxoprint and it won't be the last.
5.00
Excellent

excellent finished product and quick turn around
5.00
Excellent

All worked like clockwork. Happy
5.00
Excellent

Excellent print job. Competitive price. Prompt despatch. Good delivery service. Recommended.
5.00
Excellent

I had a problem with my first delivery in which I put a box around the artwork to indicate the outline of a business card for printing unaware that this outline box would also be printed. The company kindly reprinted the cards for free but this time I removed the box and instead set the page size to a business card dimensions. So my fault, but clearer instructions may be the answer to prevent it.
5.00
Excellent

Yet again, Saxo have let us down badly.Emailing advising the job will be late dosent help when we have distributors lined up to deliver. It helps even less when you then promise a next day delivery which eventually arrives 3 days later After several attempts its pretty clear that Saxo are simply unreliable for date sensitive work. Only production matters no care for reliability whatsoever.
1.67
Poor

saxoprint.co.uk replies: 06/04/2017
Dear Mr, Chisnall, we sincerely apologise for the inconvenience caused and for the delayed delivery. We will be in touch shortly to discuss a suitable compensation. You can always reach out to our customer service for any further information. Best regards, SAXOPRINT team

Quick turn around & good quality
5.00
Excellent

Not sure why there are a few bad reviews. Saxoprint always delivered my monthly order of prints on time and without any issues. Obviously it is cheaper as the service is basic. Customer who are not accustomed to how artwork should be sent should consider paying more for a full artwork check than to assume your the design you see on screen is going to appear exactly in print.
5.00
Excellent

Very satisfied with my shopping with Saxoprint. Had some technical issue but that was my fault and got assistant from Saxoprint. I will buy from them again.
4.33
Good

delivery on time
5.00
Excellent

Excellent servcie as usual
5.00
Excellent

saxoprint.co.uk customer reviews

saxoprint.co.uk

saxoprint.co.uk was certified by Trusted Shops on 18/06/2015.

Contact
GW2 Great West House, Great West Road
TW8 9HU Brentford Middlesex
United Kingdom
service@saxoprint.co.uk
saxoprint.co.uk

Owner
Saxoprint Limited
GW2 Great West House, Great West Road
TW8 9HU Brentford Middlesex
United Kingdom
Trade register
United Kingdom 06325849
Authorized representative
Klaus Sauer, Patrick Berkhouwer, Daniel Ackermann
More information about the Trusted Shops customer reviews
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. The score from these ratings is calculated on a daily basis. In their comments, customers can share their experience with saxoprint.co.uk in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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