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Review summary
Customers overwhelmingly praise the fast and prompt delivery, with many highlighting next-day or very quick arrivals. Customer service receives frequent commendation for being helpful, knowledgeable, supportive, and responsive, with staff often going above and beyond. Competitive and fair pricing is appreciated, and significant savings compared to other retailers are frequently noted. The website is described as easy to use, clear, and efficient for finding and ordering products. Product quality is consistently rated highly, with items described as genuine, well-made, and meeting expectations. Some customers mention issues with courier updates or coordination, indicating that communication with delivery services could be improved.
This text was automatically created by an AI system from user reviews.
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How Trusted Shops prevents fake reviewsReviewsJP-UK.CO.UK
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Verified
First time customer and highly satisfied
There is always an apprehension when using a company you have not heard of before, but happy to say this was a great experience and will keep in mind for future purchases. The website listing made clear that projector bulb and housing were genuine not compatible components which many other sites either omitted or made difficult to find. Packaged very securely in recycled cardboard packaging, which is crucial when delivering such sensitive items as projector lamps but equally easy to recycle once received and consumed.
Reply from JP-UK.CO.UK
Thanks for taking the time to write a review.
Always happy to receive new customers, glad you found the product, packaging and our sustainability policy to your satisfaction.
Verified
Fast delivery, safe and secure!
Delivery from stock arrived in two days from ordering. Large screen TV delivered safe and secure by pallet..... a previous order placed with another company arrived smashed to pieces in the back of a Transit van as did the replacement! I have only recently found JP, but won't be going back to my old supplier, my only regret is that I didn't find them sooner.
Reply from JP-UK.CO.UK
Thank you for taking them time to review the service you received, Glad you found the experience a positive one and we look forward to working with you again in the future.
Verified
Excellent service
I would highly recommend JPUK. They offer a fast and friendly service. I contacted them by phone to check availability and suitability for an item and the call was answered promptly and the advisor was very knowledgeable. The item was ordered online before 3pm and delivered next day by 2pm. Very happy
Reply from JP-UK.CO.UK
Thanks for taking the time to review the service you recieved. Glad you found the experience a positive one.
Verified
Great service and delivery
I needed a new lamp for my Sony projector. I used AI to search for trusted UK suppliers and it recommended JP-UK so I ordered at 1am.
The next morning I got an order confirmation and the lamp was shipped same day, arriving the next morning. The lamp was well packaged and worked perfectly.
Verified
Really appreciate the customer support, I do hope that the parts that I sent back were ok, not that it was my error trying to put it together. Not that its your fault at all.
Strong build quality and literally a third of the price of other items on the market.
Thanks and God Bless
Verified
Very knowledgeable and supportive staff; my experience of JP-UK has been resolutely positive and I would thoroughly recommend them. Even though there were a few logistics issues with delivery resulting in a short delay; the staff were entirely helpful and swift in their communications to keep me informed of progress. An exemplary performance of magnificent customer service.
Verified
Prompt and good value
Very prompt service, good price, clear description that made it clear that the product I was buying was the one I wanted.
The only drawback was the lack of instructions with the product - is this because JPUK mainly deals with businesses? We had to look on YouTube to find out how to fit it.
Verified
Great customer service very friendly and helpful.first rate sellor fast delivery . Iwould use them for all my printing requirements
Verified
Quick despatch.
Ordered 09.00 received the following day. Kept informed at every stage and delivered at the promised time. Very slick.
Reply from JP-UK.CO.UK
Thank you for taking the time out of your day to review the service you received. Glad you found the experience a positive one in everyway
Verified
Great product and brilliant service.
Product and personal touch absolutely first rate. I did get stuck a couple of times during assembly, due to user error, but Erin was so incredibly helpful.
Reply from JP-UK.CO.UK
Thank you for taking the time to review the service you received.
I am glad you found the experience a positive one!
Regards
Erin
Verified
This desk lock was easy to install. The only issue was my desk surface is made out of MDF so the spike teeth did not dig in to table top. So I had to drill some small holes to accommodate them. They went in but not fully. Nevertheless the table top mount held steady and strong holding the iMac secure.
Verified
A Very Smooth Transaction
You were able to supply what I needed, at a fair price (I would prefer lower), and with prompt delivery.
Reply from JP-UK.CO.UK
Thanks for taking time out of your day to review the service you received. Really happy your experience was a positive one
Verified
Super fast service just a few clicks and ordered couldnt have been more simple.
Verified
Sony VPL-FH60 Projector Replacement Lamp
Excellent customer service over the phone and clarity of information provided. Ease of online ordering process. Excellent price compared to other suppliers. Fast delivery time, ordered on Thursday morning, received in Northern Ireland on Saturday morning.
Verified
Customer Service excellent, packing not ideal
Customer Service was excellent, helping with an issue where legacy reward points were not spendable, got that sorted via a custom quote. The delivery was fast via UPS, but there was slight damage to the bulb housing. Luckily, I am intending to swap out the OEM bulb into a used OEM housing.
I think the Diamond Lamps box is a bit too small to provide protection from rough handling. The outer box was slightly squashed and the inner box shows dents from the inside where parts of the lamp housing have tried to push through. This could be mitigated by better padding in the outer box. There was just space filling paper mesh in one side of the box.
Verified
Excellent service, impossible to fault.
Excellent service that cannot be faulted in any aspect (knowledge, price, advice, prompt delivery etc)
Reply from JP-UK.CO.UK
Thank you for taking the time out of your day to review the service you received. Glad you found the experience a positive one in everyway.
Verified
flawless experience, the team is very responsive and managed efficiently a delivery related issue with DHL that was beyond their responsibility.
Verified
Optomo Projector replacement bulbs
Very competitive on price - straightforward purchasing and delivery process. Came within a day. What more can you ask for.
Verified
Arrived on time, good price and quality seems very good
Reply from JP-UK.CO.UK
Thanks for taking the time to review the service you received. Glad you found the experience a positive one
Verified
Fast delivery of my favourite case for ipads. No issues with anything, it all worked smoothly and the goods are top notch so no complaints here!
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JP-UK.CO.UK
- +441614741200
- www.jp-uk.co.uk
- info@jp-uk.co.uk
- Stockport, Cheshire, GBR
About
JP-UK.CO.UK
JP-UK: Leading Suppliers of Commercial AV & Digital Display Solutions