Review summary
Customers consistently highlight the fast delivery of their orders, the helpful and responsive customer service, fair and competitive pricing, and the user-friendly website that makes ordering straightforward. Communication is generally clear and consistent, and products are often described as high quality and accurately represented. Some customers have experienced delivery delays or courier issues, and a few mention insufficient delivery updates. There are also occasional concerns about product packaging or minor product issues.
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How Trusted Shops prevents fake reviewsReviewsJP-UK.CO.UK
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Verified
Very knowledgeable and supportive staff; my experience of JP-UK has been resolutely positive and I would thoroughly recommend them. Even though there were a few logistics issues with delivery resulting in a short delay; the staff were entirely helpful and swift in their communications to keep me informed of progress. An exemplary performance of magnificent customer service.
Verified
Prompt and good value
Very prompt service, good price, clear description that made it clear that the product I was buying was the one I wanted.
The only drawback was the lack of instructions with the product - is this because JPUK mainly deals with businesses? We had to look on YouTube to find out how to fit it.
Verified
This desk lock was easy to install. The only issue was my desk surface is made out of MDF so the spike teeth did not dig in to table top. So I had to drill some small holes to accommodate them. They went in but not fully. Nevertheless the table top mount held steady and strong holding the iMac secure.
Verified
Sony VPL-FH60 Projector Replacement Lamp
Excellent customer service over the phone and clarity of information provided. Ease of online ordering process. Excellent price compared to other suppliers. Fast delivery time, ordered on Thursday morning, received in Northern Ireland on Saturday morning.
Verified
Customer Service excellent, packing not ideal
Customer Service was excellent, helping with an issue where legacy reward points were not spendable, got that sorted via a custom quote. The delivery was fast via UPS, but there was slight damage to the bulb housing. Luckily, I am intending to swap out the OEM bulb into a used OEM housing.
I think the Diamond Lamps box is a bit too small to provide protection from rough handling. The outer box was slightly squashed and the inner box shows dents from the inside where parts of the lamp housing have tried to push through. This could be mitigated by better padding in the outer box. There was just space filling paper mesh in one side of the box.
Verified
Fast delivery of my favourite case for ipads. No issues with anything, it all worked smoothly and the goods are top notch so no complaints here!
Verified
Great new website - will use them again !
Very good customer service by phone.
Website works smoothly & transaction was fast.
Delivery well packed & arrived quickly
Verified
Very helpful assistant helped me create an order in respect of a quote generateed for another colleague
Verified
Great price, arrived very quickly and in perfect condition.
Best range of projectors I have seen online or in person.
In operation works perfectly.
Verified
Advice and service
Spoke to a member of the team who was able to help me choose the right products and offer advice about set up.
Easy order and fast delivery.
Fab. Thanks
Verified
Happy I took a chance on JP-UK.
The items arrived quickly and they were incredibly helpful in answering my query. A great business for B2B tech sales.
Verified
Very fair price, and good delivery too
Very fair price, much cheaper than Amazon. Delivery communications a little weak, but that's more the courier, however delivered right on schedule, cannot complain at the end result. The order contained all the items expected which worked flawlessly. I certainly would use them again.
Verified
Easy to find what I wanted at a good price. Delivery was quick. Overall, very pleased.
Verified
Very quick delivery
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Verified
JP-UK top company, highly recommend
Great people to deal with, excellent pricing, always quick delivery. We have been supplied by JP-UK for many years and they always offer a first class service
Verified
Superb customer service
Very helpful people on the end of the phone helped me out with a web account issue and swiftly got my order processed - user error as always hehe.
Verified
Great Comms !
Verified
Verified
Next day delivery without any problems.
Easy to order and good communications.