Certificate for garagepride.co.uk

No. X5D7D99D7936609E1A2581328C26D1152
 

Approved on
05/03/2014
Valid until
04/03/2020
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for garagepride.co.uk



Excellent

4.80/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 148 Trusted Shops reviews collected in the last 12 months.
In total, garagepride.co.uk has already collected 478 reviews.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
23/05/2019
Date of order
23/05/2019
23/05/2019
Excellent service from Garage Pride who were quick to respond to my query about out of stock’ combination of units and worktops. They sourced exactly the combination I wanted and had them made up and delivered within a few days. The system looks great in the garage and the quality is very good.
5.00
Excellent

Date of publication
07/05/2019
Date of order
07/05/2019
07/05/2019
All fitted, Top quality flooring fast delivery and the brand logo in the tiles looks great

Thanks for all you help
5.00
Excellent

garagepride.co.uk replies: 13/05/2019
Thank you very much for your review Nick. It was a pleasure to produce the custom logo printed into the tiles for you.

Date of publication
01/05/2019
Date of order
01/05/2019
01/05/2019
The goods arrived on time and in excellent condition. The driver needed assistance to offload the items from his vehicle but otherwise delivery was trouble free. Assembly of the goods was quite straightforward despite some of the items being heavy. Everything is now in situ and looking great.
4.67
Excellent

garagepride.co.uk replies: 03/05/2019
Thank you for your purchase of the Bott Cubio cabinets and for your review. We can't imagine why the driver needed assistance but thank you for helping out. We're sure the cabinets look really great with their red fronts.

Date of publication
30/04/2019
Date of order
30/04/2019
30/04/2019
One of the best home improvements I have ever done. No more concrete and saw dust being walked into the adjoining house. The floor tiles are easy to lay and the joints appear to be water tight from car drips. Just one problem - I bought a few square metres to try it out first and when I bought the rest there was a minor colour match problem. But hey-ho it's only a garage / workshop after all.
5.00
Excellent

garagepride.co.uk replies: 01/05/2019
Thank you for your review. I'm afraid the sentence "It's only a garage" doesn't compute here :). Individual customer orders always come from the same production batch with no colour variation. If there is a significant gap between orders then minor colour variations may be seen. This is unavoidable but we hope the variation doesn't detract from the overall appearance too much for you.

Date of publication
29/04/2019
Date of order
29/04/2019
29/04/2019
Very polite relaxed customer experience / communication
Delighted with service / delivery and goods

Thank you
5.00
Excellent

garagepride.co.uk replies: 01/05/2019
Thank you very much Mr Singh. We're very laid back here. Like a swan, we're serene on the surface but paddling like crazy beneath to provide great customer service. My apologies for the corny reply though.

Date of publication
27/04/2019
Date of order
27/04/2019
27/04/2019
Ricky and Ken were very helpful with ordering the tiles and installing them. Delivery was very quick and efficient. This flooring does keep the dust down, not so sure about keeping noise levels down though. Quite expensive for what it is but quite easy to lay if you have a good jigsaw.
5.00
Excellent

garagepride.co.uk replies: 01/05/2019
Thank you for your review. When it comes to PVC interlocking floor tiles, you most definitely get what you pay for. Ours use good quality virgin PVC with no sundry recycled materials that spoil the surface appearance and tile performance. This is why ours come with a 10 years warranty and look great. We look forward to seeing a photo of the yellow border you fitted.

Date of publication
26/04/2019
Date of order
26/04/2019
26/04/2019
Great people and wonderful service
5.00
Excellent

garagepride.co.uk replies: 27/04/2019
Thank you! We're pleased that you liked the cabinets and service.

Date of publication
26/04/2019
Date of order
26/04/2019
26/04/2019
Good company to deal with, kept to my delivery requirements. Good product
5.00
Excellent

garagepride.co.uk replies: 27/04/2019
Thank you very much for your review. It's good to hear that the four cupboards were delivered safely and met with your satisfaction.

Date of publication
26/04/2019
Date of order
26/04/2019
26/04/2019
Couldn't have been more helpful. Were out of stock when I ordered and they ensured that I was regularly updated, and it was only a few days' delay.

I ordered the floor tiles 7mm. Order was correct. Did exactly 'what it said on the tin'
5.00
Excellent

garagepride.co.uk replies: 03/05/2019
Thank you Mr Stowe. It was a pleasure to do business with you. Edited to add: We are pleased to let you know that your have won the draw to receive a £50 M&S e-voucher Mr. Stowe. Please check your email including your junk folder :)

Date of publication
26/04/2019
Date of order
26/04/2019
26/04/2019
This is my second order for floor tiles and they are superb quality.

Will definitely be ordering more items
5.00
Excellent

garagepride.co.uk replies: 27/04/2019
Thank you for your second order and for your review Mr Halford. The interlocking PVC tiles are second to none in our opinion and they totally transform a garage floor.

Date of publication
26/04/2019
Date of order
26/04/2019
26/04/2019
quick delivery one day
5.00
Excellent

garagepride.co.uk replies: 27/04/2019
Thank you very much for your review. We're very pleased that our cabinets and the delivery service all met with your satisfaction.

Date of publication
26/04/2019
Date of order
26/04/2019
26/04/2019
Five Star
5.00
Excellent

garagepride.co.uk replies: 27/04/2019
Thank you for your 5 star review :)

Date of publication
26/04/2019
Date of order
26/04/2019
26/04/2019
Delivery experience was dreadful I explained that the only day I couldn’t take delivery was Friday 12th April. This was the day they tried to deliver
Quality of cabinets is far poorer than I expected for the price. They are no where near as good quality as the New Age cabinets. The adjustable feet are not even fit for Purpose.
2.00
Poor

garagepride.co.uk replies: 01/05/2019
Our notes and recollection regarding the delivery day are different from yours. However it was rearranged for Monday, the £110 cost of doing so was absorbed. Your comment about the adjustable feet is a mystery and we will contact you next week to understand this better. They have been tested very thoroughly and are most definitely fit for purpose. We can provide warranty replacements if required.

Date of publication
03/04/2019
Date of order
03/04/2019
03/04/2019
The Sealey Pro cabinets I ordered from Garage Pride arrived in excellent condition with not a mark on them. Easy to put together and look great in the garage. Very pleased with the purchase. Ricky provided some excellent customer service after I placed the order through ringing and advising me that I has left of a critical part from my order. Excellent all round.
5.00
Excellent

garagepride.co.uk replies: 04/04/2019
Thank you very much for taking the time to leave a full and comprehensive review. It's good to hear that everything worked out perfectly for you.

Date of publication
03/04/2019
Date of order
03/04/2019
03/04/2019
easy booking system on line and excellent customer telephone service. Professional company to do business with
5.00
Excellent

garagepride.co.uk replies: 04/04/2019
Thank you Mrs Brigham, we are pleased that you were very happy with our service and products. We are sure the cabinets will provide a perfect storage solution for many years.

Date of publication
28/03/2019
Date of order
28/03/2019
28/03/2019
From the moment I rang the staff were very helpful and provided an excellent service. The delivery arrived on the day and I am very pleased with the product. A further enquiry was handled very quickly and professionally. Would be happy to recommend to friends.
5.00
Excellent

garagepride.co.uk replies: 01/04/2019
Thank you very much for responding to our review request. We were pleased to be of assistance to you.

Date of publication
27/03/2019
Date of order
27/03/2019
27/03/2019
Would have been 5 stars across the board but for a minor glitch in delivery. Despite forwarding full instructions and a Google map, the courier driver still rang me for directions and said that anything I may have emailed over would not reach him. By no means was it that serious, but the last Garagepride delivery I had using another courier was completely seamless.
4.67
Excellent

garagepride.co.uk replies: 28/03/2019
Your detailed delivery instructions were certainly passed on to the courier but clearly they didn't add them to their delivery paperwork. However it is good to know that he made a successful delivery. Thank you for your 5 star rating on the cabinets and floor tiles.

Date of publication
26/03/2019
Date of order
26/03/2019
26/03/2019
As a company we deal with Garage Pride a lot Ricky and Ken have always been both responsive and helpful with any issues we have had.

Our ethos at Vortex Grow Boxes is to above all put the customer first, we take great care and pride in what we do. Garage Pride have similar values and as the years have passed and the company has grown things haven't changed a bit.
4.33
Good

garagepride.co.uk replies: 27/03/2019
Thank you for your review Stuart. It's always a pleasure doing business with you.

Date of publication
26/03/2019
Date of order
26/03/2019
26/03/2019
A wonderful transformation with excellent advice and support. Our garage has finally been sorted. The floor tiles are great, easy to install, cut and excellent quality. Thankyou, garage pride R US
5.00
Excellent

garagepride.co.uk replies: 27/03/2019
Thank you Claire. The tiles do make a huge difference to a cold, duty garage floor. Garages R indeed US :)

Date of publication
12/03/2019
Date of order
12/03/2019
12/03/2019
Fantastic service, item requested was no longer available, phone call received, alternatives offered and assurances given. Items received promptly. Thank you, would definitely use again.
5.00
Excellent

garagepride.co.uk replies: 13/03/2019
Thank you. We were pleased to be of assistance.

Date of publication
12/03/2019
Date of order
12/03/2019
12/03/2019
A box lid arrived damaged, and customer services dealt with it very promptly, delivering a new one the following day.
4.67
Excellent

garagepride.co.uk replies: 13/03/2019
We were pleased to be of assistance. Thank you for your review.

Date of publication
12/03/2019
Date of order
12/03/2019
12/03/2019
The product is good quality and easy to install but the really positive comment must be reserved for Ricky and his level of customer service - outstanding.
5.00
Excellent

garagepride.co.uk replies: 13/03/2019
Thank you very much for your very positive review :)

Date of publication
12/03/2019
Date of order
12/03/2019
12/03/2019
Sorry unable to rate this produce as not received them yet.
Think you are a little premature with your e mail and survey.
2.00
Poor

garagepride.co.uk replies: 13/03/2019
We're not sure what went wrong there but we're sure you will be very happy with our delivery, products and service when the goods arrive on Friday as promised.

Date of publication
28/02/2019
Date of order
28/02/2019
28/02/2019
My order for PVC floor tiles arrived next working day as promised--they're down and look great. The Sealey cabinet units arrived on the day arranged but 2 units were damaged--one by Sealey we think, and the other by the delivery driver not securing the cabinet properly in his lorry. However, a call to GaragePride resulted in next day before 11.00am replacements arriving. Very pleased to recommend.
4.67
Excellent

garagepride.co.uk replies: 01/03/2019
Thank you for your review and recommendation Martin. We don't rest until customers are totally happy and we are pleased that rectification of your issue went particularly smoothly.

Date of publication
28/02/2019
Date of order
28/02/2019
28/02/2019
Excellent work Guys, exactly what i was looking for and quality of work is fantastic. Looking forward to getting them fitted now to finish off my garage.
5.00
Excellent

garagepride.co.uk replies: 01/03/2019
Thank you for your review Greg. We were particularly pleased with the appearance of the Ferrari logo in your tiles.

Date of publication
26/02/2019
Date of order
26/02/2019
26/02/2019
Fantastic service, emailed in late on a Saturday, and got a response within the hour.
5.00
Excellent

garagepride.co.uk replies: 01/03/2019
Thank you for your review Ben.

Date of publication
19/02/2019
Date of order
19/02/2019
19/02/2019
I bought the 7mm new (not recycled) PVC floor tiles for a garden workshop. Very good product knowledge, Ricky actually stopped me from overspending and made sure I got the best product for the job. The tiles came next day-very happy with quality, colour and finished job. Has transformed my workshop. Competitive price so very happy - will be tiling my garage next. Brilliant
5.00
Excellent

garagepride.co.uk replies: 20/02/2019
Thank you for your review Ian. We were pleased to advise and help with your choice of product.

Date of publication
18/02/2019
Date of order
18/02/2019
18/02/2019
Excellent customer service especially from Ricky.
5.00
Excellent

garagepride.co.uk replies: 01/03/2019
Thank you for your review. I have told Ricky that he's had yet another mention! :) We're editing this comment to let you know that you will be receiving this month's M&S voucher for being so kind as to leave a review.

Date of publication
18/02/2019
Date of order
18/02/2019
18/02/2019
Everything I expected and hoped for - excellent quality, good advice and speedy delivery.
5.00
Excellent

garagepride.co.uk replies: 19/02/2019
Thank you very much for leaving a review Carl.

Date of publication
06/02/2019
Date of order
06/02/2019
06/02/2019
We had a few problems with delivery, this was not directly the sellers fault.
They did all they could to sort this out for us.
We are very happy with the product, very good quality and easy to assemble ( once we worked out we were trying to assemble it with one leg upside down)
The shelving is perfect for our needs, holds a lot and our car bonnet fits neatly
Underneath it.
4.33
Good

garagepride.co.uk replies: 11/02/2019
This was a set of shelves delivered by TNT who continue to attempt delivery until they catch the recipient in to accept and sign for the delivery. We got there in the end between us.

Date of publication
06/02/2019
Date of order
06/02/2019
06/02/2019
The price was very good but the way they dealt with (or didn't) goods that were damaged on delivery was poor. In fact I'm still waiting...
3.00
Fair

garagepride.co.uk replies: 01/03/2019
This was a large shipment of Sealey Premier cabinets that arrived two days after your order. One cabinet incurred transit damage to an internal cross member. We immediately offered a replacement but you preferred a refund as it is repairable. One of your replies went in to spam causing a delay. We finally arrived at a mutually acceptable value.

Date of publication
06/02/2019
Date of order
06/02/2019
06/02/2019
Shame about the delivery, but this wasn't the fault of GaragePride. Equipment is excellent.
4.00
Good

garagepride.co.uk replies: 11/02/2019
Issues do arise occasionally with deliveries, but I think we quickly resolved things to your satisfaction. It was good to hear that you were very impressed with the product.

Date of publication
05/02/2019
Date of order
05/02/2019
05/02/2019
All good. By the way you warned me that the tiles I ordered probably would not fit similar tiles I had bought from you some years ago due to a design change. I went ahead anyway. In fact the tiles do fit. The design had not changed.
5.00
Excellent

garagepride.co.uk replies: 11/02/2019
It's good to hear that the tiles fitted and that you are very happy with them. The design of the interlocking mechanism was improved during 2011. It sounds as though your previous order was of the new design.

Date of publication
05/02/2019
Date of order
05/02/2019
05/02/2019
The service was excellent from my pre-purchase enquiry through to delivery. The garage floor tiles are excellent and have exceeded my expectations.
5.00
Excellent

garagepride.co.uk replies: 11/02/2019
Thank you Mr Lloyd. Even though we say it ourselves, they are a brilliant solution for garage floors. I am pleased that you found our service to be excellent.

Date of publication
05/02/2019
Date of order
05/02/2019
05/02/2019
Purchased a large storage cabinet, delivered on time by a very obliging delivery company. I was looking for a cabinet to take Xmas decorations in relatively large plastic storage boxes and this fitted the bill exactly. Not the cheapest storage option out there but came well packaged and of strong design and build. Would buy again.
5.00
Excellent

garagepride.co.uk replies: 11/02/2019
Thank you very much Mr Scott. I am sure this cabinet will provide you with a perfect storage solution for many Christmases to come.

Date of publication
05/02/2019
Date of order
05/02/2019
05/02/2019
Outstanding
5.00
Excellent

garagepride.co.uk replies: 11/02/2019
Thank you Richard. That is the best one word review we've ever had :)

Date of publication
05/02/2019
Date of order
05/02/2019
05/02/2019
Great company to deal with.
5.00
Excellent

garagepride.co.uk replies: 11/02/2019
We enjoy what we do Paul and always try our best to satisfy customers. Thank you for your review.

Date of publication
29/01/2019
Date of order
29/01/2019
29/01/2019
I was really pleased with the personal service and advice on ordering and the efficiency of delivery. The fitting was of the highest possible standard and the attention to detail was amazing..My garage is now looking great and I love the transformationMany thanks to all who were involved.I will gladly be eager to pass on Garage Pride to my friends as a quality choice..
5.00
Excellent

garagepride.co.uk replies: 04/02/2019
Thank you for your very kind review. It was a pleasure to be of assistance to you.

Date of publication
25/01/2019
Date of order
25/01/2019
25/01/2019
I’ve been looking at Garagepride for quite some time whilst planning my garage project. The website is great and easy to use and having decided on the Sealey heavy duty cabinets it was finally time to make an order. I got an instant reply after placing my order with suggestions and offers of help from Ricky. Then to my surprise the order arrived within 36 hours I highly recommend them and thanks
5.00
Excellent

garagepride.co.uk replies: 29/01/2019
Thank you very much for your very positive review Roger, especially for your positive comments about the website.

Date of publication
08/01/2019
Date of order
08/01/2019
08/01/2019
Speedy delivery. The larger (50cms) tiles means its easy to lay a complete domestic garage in less than a day. Very pleased with final result and using graphite tiles where the tyres go was a good tip.
5.00
Excellent

garagepride.co.uk replies: 25/01/2019
Thank you for your kind review Tim.

garagepride.co.uk customer reviews

garagepride.co.uk

Treat Your Garage

garagepride.co.uk was certified by Trusted Shops on 05/03/2014.

Garages are often sadly neglected, unwelcoming and used as a dumping ground. The garage is an extension of your home so why should it be treated as a poor relation? Your garage can complement your home and cars. Through this online shop you can purchase a range of good quality storage cabinets in steel along with wall storage systems. Easily laid PVC garage floor tiles transform the appearance of your floor and insulate against cold and damp.

Contact
Suite 2B, Network House, Badgers Way, Oxon Business Park
SY3 5AB Bicton Heath
United Kingdom
ken.evans@garagepride.co.uk
garagepride.co.uk
Owner
GaragePride LTD
Suite 2B, Network House, Badgers Way, Oxon Business Park
SY3 5AB Bicton Heath
United Kingdom
Authorized representative
Ken Evans
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with garagepride.co.uk in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

Genuine customer reviews for more trust
Trusted Shops is the leading trust brand for online shopping in Europe. Trusted Shops perfoms automatic and manual checks on all reviews, because only genuine reviews really help customers to make the right purchasing decision.