Certificate for garagepride.co.uk

No. X5D7D99D7936609E1A2581328C26D1152
 

Approved on
05/03/2014
Valid until
04/03/2018
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for garagepride.co.uk



Excellent

4.81/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 84 Trusted Shops reviews collected in the last 12 months.
Since registration, a total of 271 review have been collected.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
There are a few sharp edges on the stainless steel work top.
4.33
Good

Very pleased with purchase. Storage units are good quality and look great, I highly recommend. The whole service from ordering to delivery was excellent.
5.00
Excellent

I am very impressed and delighted with the flooring Garageoride supplied me. Delivery was within a few days of the order being placed. Finally, customer service was excellent, I would highly recommend Garagepride
5.00
Excellent

The customer service I received from Ricky Balshaw was excellent and he quickly identified the cheapest method of shipping to me.
Yet to lay the floor tiles as building work is not quite complete but the tiles look excellent and are just what I expected.
5.00
Excellent

Excellent service and very pleased with the tiles
5.00
Excellent

A joy to do business with.
5.00
Excellent

Garage Pride were top class all the way though the transaction, from the initial call to them, through speedy delivery to supplying an excellent product.
5.00
Excellent

Very good service and delivered before the due date. Very well built and practical.
5.00
Excellent

very good
5.00
Excellent

Ricky has been most helpful, answering all my questions. The products are excellent. The chap who delivered the cupboards was very helpful - helped us to unwrap and move the cupboards and even took away the cardboard and the pallets.
5.00
Excellent

garagepride.co.uk replies: 19/06/2017
Thank you for submitting your very positive review. It is pleasing to hear that the pallet delivery driver was particularly helpful and clearly had time on his hands. However, we wouldn't want to raise customers' expectations and would say that most pallet delivery drivers drivers could not or would not assist to this extent. However, there's no harm in dropping a hint and seeing how it goes . .

I rarely respond to requests to rate suppliers but in this case I wish to make an exception because every part of the sales process from the initial advice and ordering, delivery process and product quality were excellent. Well done and I wish the business every success. I have already made recommendations to my relatives and friends.
5.00
Excellent

garagepride.co.uk replies: 09/06/2017
Thank you for going to the trouble of leaving a review. And thank you too for your very positive remarks.

Excellent products with excellent customer service
4.67
Excellent

Delivery as expected. Floor tiles very easy to fit and of good quality. I was personally contacted by phone to confirm my order and delivery times.
5.00
Excellent

Great service and price. Would recommend.
5.00
Excellent

Very pleased with all aspects of my order. I will definitely use "garagepride" in future.
Thank you,
James Kernan
4.67
Excellent

Products and customer service were fantastic. Ricky and the team were super helpful and the cabinets are very high quality. The delivery was ok but the firms delivering are not as good as GaragePride. The van they used was inadequate for the task and there was only one person - delivering these cabinets is clearly a job for two people. Overall though I would recommend GaragePride - top quality.
4.33
Good

The delivery was sooner than stated and the product quality was first class. Unfortunately the order had suffered some damage before delivery but Garage Pride and the manufacturer provided replacements very quickly and with no hassle. I've used Garage Pride twice and I'll use them again; they're my go-to now for garage furniture etc.
5.00
Excellent

Delighted with the way in which our order was taken, processed and completed. We opted for the installation service for the garage floor tiles, and were very impressed by the professionalism of the fitter. Can't recommend this business too highly
5.00
Excellent

Really good product with the one star dropped for delivery due to the floor tile manufacturer miss-reading the order amount and sending the wrong quantity. this was quickly resolved without any problem. I would use Garage Pride again.
4.67
Excellent

Excellent products and good attention from sales team. Would benefit from more responsive/customer friendly delivery company.
4.67
Excellent

Overall I'm happy with the NewAge garage units, just what I need to keep all my tools in order. However the delivery service was poor, failing to deliver on the date agreed. There were also a few quality control issues with one of the units being badly scratched and the LED lights not provided with robust fittings
Still pleased I ordered, and they look great in the garage.
3.33
Fair

garagepride.co.uk replies: 26/04/2017
Failure to deliver on the day and scratches on the base of the wall cabinet are both unusual and we apologise for any inconvenience. We have passed your comments and pictures on to the carrier and manufacturer, and we anticipate that they will look into these issues.

I am very satisfied with the quality of the products that I have purchased and the customer service that I received was very helpful and courteous.
4.67
Excellent

Great product, service and price.
5.00
Excellent

I could not fault.
Very pleased
5.00
Excellent

First class service. Items exactly as described.
5.00
Excellent

great service great product well pleased
5.00
Excellent

I have used garagepride more than once. Very helpful and engaging customer service. Sound advice and they don't leave you in the lurch should a problem arise. The goods sold are of high quality BUT some can be heavy.
4.67
Excellent

Excellent advice and prompt delivery. Garage floor looks amazing
5.00
Excellent

This is the second order I've made with Garage Pride over the past 3 years and both times I have been very pleased with the quality of customer service and the products supplied.
Delivery is rapid for the shelving and communication is spot on for the Garage cabinets which have a lead time from manufacture.
Installing the racking shelving is fairly straightforward and the results are fantastic.
5.00
Excellent

Cabinets are lovely and really suit the car barn. Great quality and use of space.
5.00
Excellent

Product, service and delivery great, definitely recommend
5.00
Excellent

Second time I've purchased goods from Garagepride. This was a little more demanding given delivery timing and logistics - I live on a very narrow lane. Ricky was particularly helpful in working through my order and getting the goods to me inside the typical 7-10 days. It's a shame Ricky couldn't oversee the delivery logistics but it all worked out in the end with some garagepride intervention.
4.67
Excellent

I never write reviews good or bad but the superb quality of the New Age cabinets, the outstanding value, the fit and finish and the build quality are so good, I just had to tell someone. Add to this the exemplary service, attention to detail, product knowledge and customer care from both Ricky and Ken and you have an extraordinarily positive buying experience that would be hard to match. Thanks.
5.00
Excellent

Good communication, let me know that there was going to be a small delay on delivery.
Storewall stuff is very solid.
5.00
Excellent

Excellent service all round. Helpful telephone ordering and advice, super quick delivery and easy to lay flooring. My garage is complete
5.00
Excellent

Garage tiles easy to fit and cut with a jigsaw, floor completed within a day. Excellent customer service, tiles delivered day after ordering.
5.00
Excellent

Slight Issue with Stock But It Was Just After Xmas.
Communication Was Excellant.
Would Happily Recommend To Anyone.
4.67
Excellent

First class in every way. Delighted with product.
5.00
Excellent

Excellent service and advice from Ken and his team. I would also like to endorse their installation team, very professional and courteous. Please note, I’m not that easily pleased and I always expect high standards
5.00
Excellent

The cabinet I ordered was fantastic,so we'll made.....I will be ordering a smaller one in a couple of weeks.Thanks again.
5.00
Excellent

garagepride.co.uk customer reviews

garagepride.co.uk

Treat Your Garage

garagepride.co.uk was certified by Trusted Shops on 05/03/2014.

Garages are often sadly neglected and used as an unwelcoming dumping ground. The garage is a room in your house so why should the garage be a poor relation? Your garage can complement your home and cars. At this online shop you can purchase a range of good quality storage cabinets in steel along with wall storage systems. Easily laid PVC garage floor tiles transform the appearance of your floor and insulate against cold and damp.

Contact
Suite 2B, Network House, Badgers Way, Oxon Business ParkShrewsbury
SY3 5AB Shrewsbury
United Kingdom
ken.evans@garagepride.co.uk
garagepride.co.uk

Owner
GaragePride LTD
Long Jacks, Holyhead Rd.
SY4 1AX Nesscliffe, Shrewsbury
United Kingdom
Authorized representative
Ken Evans
More information about the Trusted Shops customer reviews
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Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with garagepride.co.uk in their own words.

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4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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