Certificate for garagepride.co.uk

No. X5D7D99D7936609E1A2581328C26D1152
 

Approved on
05/03/2014
Valid until
04/03/2020
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for garagepride.co.uk



Excellent

4.81/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 142 Trusted Shops reviews collected in the last 12 months.
In total, garagepride.co.uk has already collected 459 reviews.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
12/03/2019
Date of order
12/03/2019
12/03/2019
Fantastic service, item requested was no longer available, phone call received, alternatives offered and assurances given. Items received promptly. Thank you, would definitely use again.
5.00
Excellent

garagepride.co.uk replies: 13/03/2019
Thank you. We were pleased to be of assistance.

Date of publication
12/03/2019
Date of order
12/03/2019
12/03/2019
A box lid arrived damaged, and customer services dealt with it very promptly, delivering a new one the following day.
4.67
Excellent

garagepride.co.uk replies: 13/03/2019
We were pleased to be of assistance. Thank you for your review.

Date of publication
12/03/2019
Date of order
12/03/2019
12/03/2019
The product is good quality and easy to install but the really positive comment must be reserved for Ricky and his level of customer service - outstanding.
5.00
Excellent

garagepride.co.uk replies: 13/03/2019
Thank you very much for your very positive review :)

Date of publication
12/03/2019
Date of order
12/03/2019
12/03/2019
Sorry unable to rate this produce as not received them yet.
Think you are a little premature with your e mail and survey.
2.00
Poor

garagepride.co.uk replies: 13/03/2019
We're not sure what went wrong there but we're sure you will be very happy with our delivery, products and service when the goods arrive on Friday as promised.

Date of publication
28/02/2019
Date of order
28/02/2019
28/02/2019
My order for PVC floor tiles arrived next working day as promised--they're down and look great. The Sealey cabinet units arrived on the day arranged but 2 units were damaged--one by Sealey we think, and the other by the delivery driver not securing the cabinet properly in his lorry. However, a call to GaragePride resulted in next day before 11.00am replacements arriving. Very pleased to recommend.
4.67
Excellent

garagepride.co.uk replies: 01/03/2019
Thank you for your review and recommendation Martin. We don't rest until customers are totally happy and we are pleased that rectification of your issue went particularly smoothly.

Date of publication
28/02/2019
Date of order
28/02/2019
28/02/2019
Excellent work Guys, exactly what i was looking for and quality of work is fantastic. Looking forward to getting them fitted now to finish off my garage.
5.00
Excellent

garagepride.co.uk replies: 01/03/2019
Thank you for your review Greg. We were particularly pleased with the appearance of the Ferrari logo in your tiles.

Date of publication
26/02/2019
Date of order
26/02/2019
26/02/2019
Fantastic service, emailed in late on a Saturday, and got a response within the hour.
5.00
Excellent

garagepride.co.uk replies: 01/03/2019
Thank you for your review Ben.

Date of publication
19/02/2019
Date of order
19/02/2019
19/02/2019
I bought the 7mm new (not recycled) PVC floor tiles for a garden workshop. Very good product knowledge, Ricky actually stopped me from overspending and made sure I got the best product for the job. The tiles came next day-very happy with quality, colour and finished job. Has transformed my workshop. Competitive price so very happy - will be tiling my garage next. Brilliant
5.00
Excellent

garagepride.co.uk replies: 20/02/2019
Thank you for your review Ian. We were pleased to advise and help with your choice of product.

Date of publication
18/02/2019
Date of order
18/02/2019
18/02/2019
Excellent customer service especially from Ricky.
5.00
Excellent

garagepride.co.uk replies: 01/03/2019
Thank you for your review. I have told Ricky that he's had yet another mention! :) We're editing this comment to let you know that you will be receiving this month's M&S voucher for being so kind as to leave a review.

Date of publication
18/02/2019
Date of order
18/02/2019
18/02/2019
Everything I expected and hoped for - excellent quality, good advice and speedy delivery.
5.00
Excellent

garagepride.co.uk replies: 19/02/2019
Thank you very much for leaving a review Carl.

Date of publication
06/02/2019
Date of order
06/02/2019
06/02/2019
We had a few problems with delivery, this was not directly the sellers fault.
They did all they could to sort this out for us.
We are very happy with the product, very good quality and easy to assemble ( once we worked out we were trying to assemble it with one leg upside down)
The shelving is perfect for our needs, holds a lot and our car bonnet fits neatly
Underneath it.
4.33
Good

garagepride.co.uk replies: 11/02/2019
This was a set of shelves delivered by TNT who continue to attempt delivery until they catch the recipient in to accept and sign for the delivery. We got there in the end between us.

Date of publication
06/02/2019
Date of order
06/02/2019
06/02/2019
The price was very good but the way they dealt with (or didn't) goods that were damaged on delivery was poor. In fact I'm still waiting...
3.00
Fair

garagepride.co.uk replies: 01/03/2019
This was a large shipment of Sealey Premier cabinets that arrived two days after your order. One cabinet incurred transit damage to an internal cross member. We immediately offered a replacement but you preferred a refund as it is repairable. One of your replies went in to spam causing a delay. We finally arrived at a mutually acceptable value.

Date of publication
06/02/2019
Date of order
06/02/2019
06/02/2019
Shame about the delivery, but this wasn't the fault of GaragePride. Equipment is excellent.
4.00
Good

garagepride.co.uk replies: 11/02/2019
Issues do arise occasionally with deliveries, but I think we quickly resolved things to your satisfaction. It was good to hear that you were very impressed with the product.

Date of publication
05/02/2019
Date of order
05/02/2019
05/02/2019
All good. By the way you warned me that the tiles I ordered probably would not fit similar tiles I had bought from you some years ago due to a design change. I went ahead anyway. In fact the tiles do fit. The design had not changed.
5.00
Excellent

garagepride.co.uk replies: 11/02/2019
It's good to hear that the tiles fitted and that you are very happy with them. The design of the interlocking mechanism was improved during 2011. It sounds as though your previous order was of the new design.

Date of publication
05/02/2019
Date of order
05/02/2019
05/02/2019
The service was excellent from my pre-purchase enquiry through to delivery. The garage floor tiles are excellent and have exceeded my expectations.
5.00
Excellent

garagepride.co.uk replies: 11/02/2019
Thank you Mr Lloyd. Even though we say it ourselves, they are a brilliant solution for garage floors. I am pleased that you found our service to be excellent.

Date of publication
05/02/2019
Date of order
05/02/2019
05/02/2019
Purchased a large storage cabinet, delivered on time by a very obliging delivery company. I was looking for a cabinet to take Xmas decorations in relatively large plastic storage boxes and this fitted the bill exactly. Not the cheapest storage option out there but came well packaged and of strong design and build. Would buy again.
5.00
Excellent

garagepride.co.uk replies: 11/02/2019
Thank you very much Mr Scott. I am sure this cabinet will provide you with a perfect storage solution for many Christmases to come.

Date of publication
05/02/2019
Date of order
05/02/2019
05/02/2019
Outstanding
5.00
Excellent

garagepride.co.uk replies: 11/02/2019
Thank you Richard. That is the best one word review we've ever had :)

Date of publication
05/02/2019
Date of order
05/02/2019
05/02/2019
Great company to deal with.
5.00
Excellent

garagepride.co.uk replies: 11/02/2019
We enjoy what we do Paul and always try our best to satisfy customers. Thank you for your review.

Date of publication
29/01/2019
Date of order
29/01/2019
29/01/2019
I was really pleased with the personal service and advice on ordering and the efficiency of delivery. The fitting was of the highest possible standard and the attention to detail was amazing..My garage is now looking great and I love the transformationMany thanks to all who were involved.I will gladly be eager to pass on Garage Pride to my friends as a quality choice..
5.00
Excellent

garagepride.co.uk replies: 04/02/2019
Thank you for your very kind review. It was a pleasure to be of assistance to you.

Date of publication
25/01/2019
Date of order
25/01/2019
25/01/2019
I’ve been looking at Garagepride for quite some time whilst planning my garage project. The website is great and easy to use and having decided on the Sealey heavy duty cabinets it was finally time to make an order. I got an instant reply after placing my order with suggestions and offers of help from Ricky. Then to my surprise the order arrived within 36 hours I highly recommend them and thanks
5.00
Excellent

garagepride.co.uk replies: 29/01/2019
Thank you very much for your very positive review Roger, especially for your positive comments about the website.

Date of publication
08/01/2019
Date of order
08/01/2019
08/01/2019
Speedy delivery. The larger (50cms) tiles means its easy to lay a complete domestic garage in less than a day. Very pleased with final result and using graphite tiles where the tyres go was a good tip.
5.00
Excellent

garagepride.co.uk replies: 25/01/2019
Thank you for your kind review Tim.

Date of publication
29/12/2018
Date of order
29/12/2018
29/12/2018
The cabinet is exactly as described and I am pleased with it. Delivery was as promised but my only reservation was that it came on a heavy pallet. The driver was very helpful, detached the cabinet and with my assistance manoeuvred it into place in shared covered parking but disposal of the pallet became my responsibility. In view of its size, weight and my location this was a challenge.
4.00
Good

garagepride.co.uk replies: 25/01/2019
Thank you for your review Derek. We are pleased to say that you are the recipient of this month's £20 Marks and Spencer E-voucher for leaving a review. It should be in your email. The nature of many of our products is such that delivery on a pallet is the only option.

Date of publication
28/12/2018
Date of order
28/12/2018
28/12/2018
Excellent service. I cannot think of any way in which Ricky could have given better service. The units look great. Purchased cheap before, bad move. These are much better, ideal for the home workshop.
5.00
Excellent

garagepride.co.uk replies: 25/01/2019
Thank you Keith. In our sector, you certainly do get what you pay for. The quality of our products and degree of customer satisfaction are very important to us.

Date of publication
17/12/2018
Date of order
17/12/2018
17/12/2018
I cannot thank Ricky, Ken and colleagues at Garage Pride enough for their help, enthusiasm and can-do attitude during the refit of our garage. We had a few bumps with deliveries and wrong part codes but none of this was the fault of Garage Pride who really went above and beyond what I would normally expect in terms of customer service. Great eventual result and brilliant problem solving skills.
4.67
Excellent

garagepride.co.uk replies: 20/12/2018
Thank you very much Nick. We were pleased to be of assistance and thank you for the photos of your Bott Cubio garage which looks great!

Date of publication
13/12/2018
Date of order
13/12/2018
13/12/2018
Very attentive, provided advice when needed and speedily resolved any queries
5.00
Excellent

garagepride.co.uk replies: 18/12/2018
Thank you very much Tom. It took us a while to sort out those niggles but we got there.

Date of publication
13/12/2018
Date of order
11/12/2018
13/12/2018
Garagepride were professional and helpful. Let down slightly by their supplier failing to read the PO properly but Ricky was swift to rectify and get the remainder of our order to us.
4.67
Excellent

garagepride.co.uk replies: 18/12/2018
Thank you for your review. These things happen occasionally but our manufacturers are very responsive when we flag up an issue.

Date of publication
12/12/2018
Date of order
11/12/2018
12/12/2018
I received a very speedy acknowledgement that GaragePride were able to supply the items I required along with a quote.

Placing the order was simple over the phone and the goods, which were made to order, arrived earlier than expected.

Very happy
5.00
Excellent

garagepride.co.uk replies: 18/12/2018
Thank you very much for your review Kythe.

Date of publication
12/12/2018
Date of order
12/12/2018
12/12/2018
Great service, delivery was spot on. Equipment for my garage is fantastic. Great quality and design.
5.00
Excellent

garagepride.co.uk replies: 18/12/2018
It was a pleasure to be of assistance :)

Date of publication
11/12/2018
Date of order
11/12/2018
11/12/2018
Highly recommend, good value, good service and good products.
What more do you need.
5.00
Excellent

garagepride.co.uk replies: 18/12/2018
We try our best!. Thank you for taking the time to respond to our review request Simon.

Date of publication
11/12/2018
Date of order
11/12/2018
11/12/2018
The sign which I ordered was excellent. Thank you.
5.00
Excellent

garagepride.co.uk replies: 18/12/2018
We like those enamel signs too. Their quality is difficult to convey on a website.

Date of publication
04/12/2018
Date of order
04/12/2018
04/12/2018
Clear and open communication. Fast delivery to The Netherlands.
We installed the tiles (7mm - Raised Disk Texture) a few weeks ago and so far I'm very pleased with it. It's not cheap, but the quality is very good. It has many advantages over epoxy floor coating in my opinion.
5.00
Excellent

garagepride.co.uk replies: 18/12/2018
Thank you Wim. When it comes to interlocking PVC tiles you definitely get what you pay for. They will provide you with many years of use having taken a few hours to lay with little or no floor preparation. We agree with you on the epoxy floor comment too.

Date of publication
03/12/2018
Date of order
03/12/2018
03/12/2018
The tiles have transformed the garage providing a far better surface.
4.67
Excellent

garagepride.co.uk replies: 18/12/2018
They look great don't they! Another cold.dusty garage floor transformed.

Date of publication
02/12/2018
Date of order
02/12/2018
02/12/2018
Really pleased with the quality of this product and the customer service I received.
It has proven easy to connect all the different cupboards and drawers.
5.00
Excellent

garagepride.co.uk replies: 18/12/2018
Thank you Stephen. It's good to hear you found the cabinets easy to unpack and position on a DIY basis.

Date of publication
01/12/2018
Date of order
01/12/2018
01/12/2018
Excellent service from the team at Garage Pride.
I ordered tiles for my garage which were delivered the same week. Communication from Garage Pride at the time of order was very responsive and the quality of the tiles could not be faulted.
I would highly recommend Garage Pride to anyone looking to buy tiles their garage floor.
5.00
Excellent

garagepride.co.uk replies: 18/12/2018
Thank you for taking the time to write a detailed review :)

Date of publication
30/11/2018
Date of order
30/11/2018
30/11/2018
Lovely web site, well set out, easy to negotiate. Customer service excellent, phoned me to see if I had ordered the right product. The product is really good and I've had a lovely shopping experience with them. 100 recommended.
5.00
Excellent

garagepride.co.uk replies: 18/12/2018
We're pleased you like the website. We put a lot of effort into it last year and visitors seem to like it a great deal. It's constantly being tweaked too. If something doesn't look right with a customer's online order then we will always make contact to make sure you've selected products and options correctly.

Date of publication
30/11/2018
Date of order
30/11/2018
30/11/2018
Ordering easy, communication re delivery good, product as described. Happy customer.
5.00
Excellent

garagepride.co.uk replies: 18/12/2018
We believe the order isn't complete until a customer is happy. We're pleased it all went well for you.

Date of publication
30/11/2018
Date of order
30/11/2018
30/11/2018
The customer service rep was very helpful, and the items received are excellent. The items arrived in good condition.

My only criticism would be of the delivery company, which did not communicate ahead of time as to when the items would be delivered.
4.33
Good

garagepride.co.uk replies: 18/12/2018
Thank you for your positive comments. Most of the time the carriers perform well but we are sorry they didn't quite meet the contracted service levels on this occasion.

Date of publication
29/11/2018
Date of order
29/11/2018
29/11/2018
First rate goods and service, all the way to a friendly and helpful delivery driver
Cheers
5.00
Excellent

Date of publication
13/11/2018
Date of order
13/11/2018
13/11/2018
Very good service,excellent product
5.00
Excellent

Date of publication
12/11/2018
Date of order
12/11/2018
12/11/2018
Excellent service from Garage Pride. Very pleased with the goods that were delivered promptly and in perfect condition.
5.00
Excellent

garagepride.co.uk customer reviews

garagepride.co.uk

Treat Your Garage

garagepride.co.uk was certified by Trusted Shops on 05/03/2014.

Garages are often sadly neglected, unwelcoming and used as a dumping ground. The garage is an extension of your home so why should it be treated as a poor relation? Your garage can complement your home and cars. Through this online shop you can purchase a range of good quality storage cabinets in steel along with wall storage systems. Easily laid PVC garage floor tiles transform the appearance of your floor and insulate against cold and damp.

Contact
Suite 2B, Network House, Badgers Way, Oxon Business Park
SY3 5AB Bicton Heath
United Kingdom
ken.evans@garagepride.co.uk
garagepride.co.uk
Owner
GaragePride LTD
Suite 2B, Network House, Badgers Way, Oxon Business Park
SY3 5AB Bicton Heath
United Kingdom
Authorized representative
Ken Evans
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with garagepride.co.uk in their own words.

Calculation of the score is based on the overall rating
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4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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