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Farrar & Tanner
Reviews:

80 reviews in the last 12 months80 total reviews  

4.66
Excellent

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Most relevant positive review

19 Dec 2023
 Verified review
Excellent service. Bought product as gift so can not review it fairly. F&T made the purchase easy and I paid for express delivery and received it very quickly.

Most relevant negative review

28 Dec 2023
 Verified review
The quality of the product is very poor compared to what I was expecting. I would not recommend the chess board to someone else. The pictures on the website are nice but the products do not meet my expectations for a product of that price
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Reviews for Farrar & Tanner

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29 May 2024
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Great quality and customer service

The quality of the product is really good. The customer service is excellent!
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2 days ago
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Gorgeous present well wrapped and everything I wanted it to be
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15 hours ago
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7 days ago
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13 days ago
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5 Jun 2024
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2 days ago
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Answer by Farrar & Tanner
18 hours ago
Dear Huub, I do apologies for the courier delay. We are still waiting for Global E to complete their investigation to locate the parcel. I have emailed them again today for an update. If we do not hear back from them within 24 hours, I will contact you to discuss the next steps. Thank you for your patience. Kind Regards Jamie Farrar and Tanner Customer Service.
7 May 2024
 Verified review
Delivered in time, The option for An engraving on the in-side would be nice
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10 May 2024
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Speedy transaction and hassle free delivery abroad. Superb service.
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13 May 2024
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Great delivery times

Excellent turnaround on engraving and reliable delivery times
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13 May 2024
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Excellent service & prompt delivery.
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11 May 2024
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10 May 2024
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5 May 2024
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3 May 2024
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1 May 2024
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30 Apr 2024
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14 May 2024
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Item was tarnished on arrival. It was polished with a silver cloth, but 6 links on each side are still not as clean the rest.
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Answer by Farrar & Tanner
4 Jun 2024
Hi Oliver, Thank you for taking the time to leave a review. I'm very sorry to hear about the tarnish to the silver. Thanks to your feedback, we are now aware of the issue and have created a way to prevent this from happening in future. A full refund was provided on the 23rd of May. Kind Regards, Jamie Farrar and Tanner
7 Apr 2024
 Verified review
Very efficient especially when I requested to change engraving after I had placed my order ..
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9 Apr 2024
 Verified review
Very fast shipping, effective communication with the seller
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