Kitchentime.com
Reviews:

136 total reviews   60 reviews in the last 12 months

4.35

Good

136 total reviews
60 reviews in the last 12 months

5
82 %
4
< 1 %
3
3 %
2
2 %
1
13 %

Certified since: Jun 13, 2024

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Review summary

Customers frequently praised the fast and prompt delivery. Most were satisfied with the quality of the products, describing them as top quality, excellent, or as described. Many highlighted competitive pricing and good value, occasionally noting discounts as a positive aspect. Customers appreciated the easy and straightforward ordering process, as well as the wide selection and availability of products, often finding items unavailable elsewhere. Customer service was generally reported as positive, especially in resolving problems. A few customers experienced delays or issues with parcels. Some noted unresponsiveness or lack of support from customer service. Additionally, a few encountered issues with special requests or communication delays during the ordering process.

This text was automatically created by an AI system from user reviews.

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ReviewsKitchentime.com

(8)
(1)
(2)
(0)
(49)
Community member 
1 Reviews
 Verified

I ordered a Wifa Mixer …

I ordered a Wilfa Mixer and it couldn't have been easier to order. I was given instructions that I would need a converter since I am in the United States. Everything arrived in great condition!. I am super happy with my new Wilfa Mixer
Community member 
1 Reviews
 Verified

Solved a problem, not their fault, brilliantly

Not the fault of kitchentime, but instead with the supplier. I ordered a particular frying pan for my wife's birthday, she specifically asked for it. When it came the handle was damaged. Kitchentime quickly sent out a replacement, but same issue, it was a problem with the batch. They went above and beyond to find one which was in perfect condition and sent it out without any hassle. I was very impressed with the level of service they provided to solve a problem which was not their fault.
Community member 
1 Reviews
 Verified
Good selection of items in different categories. My order was handled and sent quickly. Transport to Finland takes few days, but it is something seller can't change. Overall 5 stars.
Community member 
1 Reviews
 Verified
Easy to order, best price I found for my glassware and pretty fast, seamless service
Community member 
1 Reviews
 Verified
I thought there may a problem with delivery as I used a PO Box. So I sent my physical address within 1 minute of placing the order. The email was not handled until 1d18h later, after the order had been despatched. Fortunately there was no problem sending to a PO Box. But as a global mail order company they need to answer emails within hours, not days.

Reply from Kitchentime.com

Dear Customer, Thank you for your review. We sincerely apologize for the delay in responding to your email. We understand the importance of timely communication, especially for global orders, and we will make every effort to improve our response times in the future. We're glad to hear that the delivery was successful despite the initial concern. If you have any further questions or need assistance, please don't hesitate to contact us at info@kitchentime.com. Wishing you a lovely day! Best Regards, Carla – KitchenTime
Community member 
1 Reviews
 Verified
Community member 
1 Reviews
 Verified
Community member 
1 Reviews
 Verified
Item works great
Community member 
2 Reviews
 Verified
Kitchentime had exactly what I needed. I wanted a few extra cookware lids that no one had, but Kitchentime did. Even though, they were overseas, I received exactly what I ordered and the shipping process was easy.
Community member 
1 Reviews
 Verified
Community member 
1 Reviews
 Verified
My purchase arrived promptly and was packaged with care.
Community member 
1 Reviews
 Verified
Fast and straightforward order and delivery. Thanks!
Community member 
1 Reviews
 Verified

Continental Plug

We ordered and received a Coffee Peculator which my husband unpacked saying it was very good quality far better than the ones we had had previously (apart from Dualit). However it came with a continental round 2 pin plug which we thought was a mistake. Thinking we been sent this by mistake we approached Kitchentime who said that it comes with this plug which can be used with a converter. THERE IS NO WAY WE WOULD USE A CONVERTER IN THE KITCHEN AND SAID SO.
Community member 
1 Reviews
 Verified

Quick delivery - everything went perfectly.

Community member 
1 Reviews
 Verified
Community member 
1 Reviews
 Verified
The product sent was very good no issues. I live in USA and had to pay $63.00 Tariff bill. I will not be returning to kitchen Time.
Community member 
2 Reviews
 Verified
Love the products
Community member 
2 Reviews
 Verified
Good price for an excellent product. Promptly despatched and delivered - although the second parcel was not delivered correctly by the delivery company. When I reported the issue it was solved very quickly by this company
Community member 
2 Reviews
 Verified
Community member 
2 Reviews
 Verified

Quality products

Excellent range of quality products and some of them with attractive discounts.

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About

Kitchentime.com

KitchenTime is the online kitchenware store where you can find everything for your kitchen at great prices. Thanks to our huge range of kitchen products online, you can choose from many popular and we...

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