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Review summary
Many customers praise the prompt speed of delivery and express satisfaction with product quality. Discounts and overall value are frequently appreciated, and several reviews highlight helpful customer support. However, some customers have experienced delivery delays or received damaged products. There are also mentions of slow or inadequate responses from customer support. Additionally, import tariffs are a concern for some international buyers.
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How Trusted Shops prevents fake reviewsReviewsKitchentime.com
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I ordered a Wifa Mixer …
I ordered a Wilfa Mixer and it couldn't have been easier to order. I was given instructions that I would need a converter since I am in the United States. Everything arrived in great condition!. I am super happy with my new Wilfa Mixer
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Solved a problem, not their fault, brilliantly
Not the fault of kitchentime, but instead with the supplier. I ordered a particular frying pan for my wife's birthday, she specifically asked for it. When it came the handle was damaged. Kitchentime quickly sent out a replacement, but same issue, it was a problem with the batch. They went above and beyond to find one which was in perfect condition and sent it out without any hassle. I was very impressed with the level of service they provided to solve a problem which was not their fault.
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Good selection of items in different categories. My order was handled and sent quickly. Transport to Finland takes few days, but it is something seller can't change. Overall 5 stars.
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Easy to order, best price I found for my glassware and pretty fast, seamless service
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I thought there may a problem with delivery as I used a PO Box. So I sent my physical address within 1 minute of placing the order. The email was not handled until 1d18h later, after the order had been despatched.
Fortunately there was no problem sending to a PO Box. But as a global mail order company they need to answer emails within hours, not days.
Reply from Kitchentime.com
Dear Customer, Thank you for your review.
We sincerely apologize for the delay in responding to your email. We understand the importance of timely communication, especially for global orders, and we will make every effort to improve our response times in the future. We're glad to hear that the delivery was successful despite the initial concern.
If you have any further questions or need assistance, please don't hesitate to contact us at info@kitchentime.com.
Wishing you a lovely day!
Best Regards,
Carla – KitchenTime
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Item works great
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Kitchentime had exactly what I needed. I wanted a few extra cookware lids that no one had, but Kitchentime did. Even though, they were overseas, I received exactly what I ordered and the shipping process was easy.
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My purchase arrived promptly and was packaged with care.
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Fast and straightforward order and delivery. Thanks!
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Quick delivery - everything went perfectly.
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The product sent was very good no issues. I live in USA and had to pay $63.00 Tariff bill. I will not be returning to kitchen Time.
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Love the products
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Quality products
Excellent range of quality products and some of them with attractive discounts.
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KitchenTime is the online kitchenware store where you can find everything for your kitchen at great prices. Thanks to our huge range of kitchen products online, you can choose from many popular and we...
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