leoprinting.co.uk- Logo - reviews

leoprinting.co.uk
Reviews:

21 reviews in the last 12 months131 total reviews  

4.71
Excellent

Trustmark
Valid

Includes Buyer Protection

Certified since: 7 Feb 2019
The Trustmark indicates trustworthy online retailers.
leoprinting.co.uk fulfils all Trusted Shops quality criteria, including
  • Verified identity
  • Encrypted data transfer
  • Clear ordering process

Trusted Shops Buyer Protection

This company offers Trusted Shops’ buyer protection up to £2,500. Find out how this secures your transaction.

Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Top positive review

20 Dec 2023
 Verified review
We have ordered Calendars from Leoprinting for a couple of years now. However this year we had a minor problem in that we requested envelopes with the calendars (normally we order the calendars with no envelopes) but upon delivery no envelopes were received. We contacted Jordy, who was very helpful and after investigating credited us for the charges for envelopes. Very happy with the product and now very happy with the service provided.

Top negative review

9 Jun 2023
 Verified review
Ordered at the start of April 2023 - received in June 2023 - and to add to that wait time - was posted to the wrong address. I was told that because my address had been used on the invoice (even though samples were asked to be sent to the correct address) that it could not be changed - but this was not communicated to me at all nor was it written on emails or invoice itself. Communication was not great, after several back and toos with the digital proof I presumed the order was in hand - nobody chased. 7 weeks later I was asked why had I not approved? and when I called to ask for a discount due to the wait as this order was for a client - was told in no uncertain terms - no - and that the delay was due to covid and delivery times. This was April 2023 - which I find very hard to believe.
Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Reviews for leoprinting.co.uk

Filter
 Sort by  
Relevance
2 May 2024
 Verified review

Brilliant Service

Great service, very patient with my dillydallying and the quality is fantastic. Alex took a lot of time making sure i got exactly what i wanted.
Report review
6 days ago
 Verified review
Report review
2 May 2024
 Verified review
Report review
8 Apr 2024
 Verified review
The communication was excellent and we receieved our order in plenty of time to be useful during Holy Week/Easter services
Report review
18 Apr 2024
 Verified review

Helpful and responsive company

Jordy was really helpful and our delivery was shipped quickly exactly as the artwork supplied.
Report review
18 Apr 2024
 Verified review
Report review
16 Apr 2024
 Verified review
Report review
9 Apr 2024
 Verified review
Report review
19 Mar 2024
 Verified review
Great service, great products and speedy delivery
Report review
30 Jan 2024
 Verified review

Fantastic Quality

Fantastic customer service and outstanding quality of product delivered. Very happy and cannot recommend them enough.
Report review
20 Dec 2023
 Verified review

Good Service and helpful when contacted.

We have ordered Calendars from Leoprinting for a couple of years now. However this year we had a minor problem in that we requested envelopes with the calendars (normally we order the calendars with no envelopes) but upon delivery no envelopes were received. We contacted Jordy, who was very helpful and after investigating credited us for the charges for envelopes. Very happy with the product and now very happy with the service provided.
Report review
15 Jan 2024
 Verified review
The product finish quality was excellent, achieving individual personalisation required for our customers. Communication from the team could have been better, and production times were longer than expected. But would use again.
Report review
4 Aug 2023
 Verified review
Good initial contact. After loading up my image I got a proof back and some better guidance on how to get things to fit properly. Was very helpful.
Report review
7 Jul 2023
 Verified review

Great experience

We're really pleased with the quality, speed of production and customer service. It was easy to order, and arrived exactly as we'd hoped.
Report review
20 Jun 2023
 Verified review

Easy to do business with

The website is easy to use, they respond quickly and... MOST IMPORTANTLY... you get to speak to a human on the phone!
Report review
30 Aug 2023
 Verified review

Communicative and professional

Communicative, great service and delivery came over a week early! Excellent!
Report review
13 Nov 2023
 Verified review
Great service
Report review
15 Dec 2023
 Verified review
Report review
13 Nov 2023
 Verified review
Report review
7 Jun 2023
 Verified review
Report review