Envelopes Ltd
Reviews:

11,936 total reviews   

4.82

Excellent

11,936 reviews since Sep 30, 2016

5
91 %
4
5 %
3
2 %
2
1 %
1
1 %

Review summary

Customers consistently praise the very fast and prompt delivery of their orders. The quality of products is widely recognized, with many highlighting durability, attractiveness, and accurate product descriptions. A broad and unique product selection, especially of hard-to-find sizes and colors, is a major draw for shoppers. Customer service is described as helpful, responsive, and willing to resolve issues promptly. Most users find the website easy to navigate and placing orders is straightforward. Pricing is generally seen as competitive and offering good value. Packaging is often highlighted as protective and careful, ensuring products arrive in good condition. A minority of customers mention occasional delivery delays or issues with couriers. There are some reports of occasional product defects. Some users have experienced frustrations with technical issues on the website. High shipping costs are a recurring concern for many shoppers, and there have been minor exceptions where packaging did not fully protect the items.

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ReviewsEnvelopes Ltd

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Community member 
1 Reviews
 Verified

better than amazon

I have been ordering my card blanks and envelopes from Amazon / Ebay, but iv been ending up with so many more envelopes when i run out of cards!! I ordered card blanks from here to prevent piling up more Envelopes, somehow iv managed to collect 60 envelopes after using all my card blanks. Price was really cheap, postage was expensive which puts me off a bit but they came next day delivery.
Community member 
1 Reviews
 Verified

Ordered several times for more than five years

Ordered from here several times for more than 5 years. The envelopes are a quality product and we are able to fit our design to be printed on the envelopes. The only issue we've had is when we upload the PDF design during the ordering process there seems to be a glitch and the text gets corrupted in part. However, they very quickly contact us to say there is a problem and as soon as we send the PDF directly the order is promptly processed. Hence the 4 stars rather than 5.
Community member 
3 Reviews
 Verified
Brilliant service. The envelope I selected was out of stock. Alenka advised me of an alternative that was in fact slightly cheaper but almost same spec. I agreed to switch over to this one. Alenka then adjusted the quantity so that I received a few extra envelopes rather than having to go through the effort of raising a credit note. The envelopes arrived the next day
Community member 
1 Reviews
 Verified

Same quality as Blake... 3rd of the price.

Originally looked at a 500 box of Blake envelopes on Amazon. They can in at about £78.00. I often do a quick Google shopping search when buying stuff. Glad I did, this envelope company came in with a price of approx £25 including delivery for the same item. Amazing... and delivered in less than 24 hours from ordering. 100% recommend this company.
Community member 
2 Reviews
 Verified

C4 manilla window gusset envelopes

I use these envelopes to hold dressmaking patterns. I find the windows a really easy way of seeing the contents and finding the pattern I'm looking for. The quality is great and I've been ordering these for several years. The envelopes hold up well and I haven't had to replace any yet. They are expensive per item, but I think worth the investment as they will last me for years to come.
Community member 
2 Reviews
 Verified
A wide range of sizes and colours, with the metallic ones having a lovely silver or gold sparkle. The gold envelopes have really elevated and complimented my gift vouchers. Great customer service and prompt delivery. Thank you!
Community member 
2 Reviews
 Verified
I would highly recommend this company, I needed a certain size envelope that I was struggling to find and also cello bags, they managed to provide both and the quality is excellent, very speedy delivery aswell.
Community member 
1 Reviews
 Verified

Resupply of white gummed envelopes for card stock

As a business keeping a tight control on expenditure keeping our inventory low is critical for us, this of course creates challenges when large orders hit meaning a quick resupply of, (in this case), envelopes to go with our card stock. Turnaround was an amazing 2 working days from order to receipt, (not requesting a fast or courier service). This is the kind of service which ensures repeat business.
Community member 
1 Reviews
 Verified
My heart sank when I saw who was delivering my order. We've has so many opened packages or badly bashed ones from them and I needed the long cello bags not to be bent. The cello bags arrived late yesterday afternoon. I can't thank you enough for taking such care to make sure the envelopes arrived as they should. I do wish every company would pack them so well. They arrived in perfect condition. I can highly recommend you and won't hesitate to buy from you again.
Community member 
1 Reviews
 Verified

A very quick delivery, well packaged.

A very quick delivery although I had to make my order larger than needed. However this is a good company to deal with. Morder was well packed and got a speedy delivery. Thank you T. Quinn
Community member 
1 Reviews
 Verified
Beautiful envelopes. The colours and textures are stunning. They will be perfect for a very special gift to a bride on her wedding day. Great quality cards too. All very well packed, so no accidental creases. Will definitely use you again. Thank you.
Community member 
1 Reviews
 Verified

5 star staff and beautiful products

The staff, especially Anna, went above and beyond to get our order arranged and with good quality envelopes for our wedding and son's baptism. They are beautiful, sturdy, and the print is so elegant! Thank you so much!
Community member 
2 Reviews
 Verified

Not a bad word to say

I've been using Envelopes for several years now and don't have a bad word to say about them. Will continue to use them as long as my small business and customers continue to need them.
Community member 
2 Reviews
 Verified
Absolutely amazing company, delivery was very quick and they had the exact size envelopes and cello bags I need for my cards, so much so that I have ordered again today.
Community member 
1 Reviews
 Verified

Envelopes are terrific but ...

Envelopes are terrific and just what we need. However, the actual delivery was terrible and given the choice we won't use a company that lets DHL treat their consignments in such a shoddy fashion. The delivery envelope was open when we received and the driver had simply thrown the parcel at the doorway.
Community member 
1 Reviews
 Verified
Have ordered before for use in the charity shop where I work and have been very pleased with these cellophane bags which are strong and make small items are presented professionally.
Community member 
1 Reviews
 Verified
Excellent customer service as I had issue with paying my order but they assured me payment had gone through and confirmed it via email. Goods arrived next day as promised.
Community member 
1 Reviews
 Verified

Good experience

I ordered the envelopes online. My order was acknowledged promptly with follow-up messages about how they were being sent. They were delivered by DHL on time.
Community member 
1 Reviews
 Verified
Great selection of products better than high Street options for my specific project where I required an end-opening DL envelope , fast delivery and no issues, would recommend.
Community member 
1 Reviews
 Verified

Fix your 'reset' password option

You seriously need to fix your website.. The forgotten password does not work at all. I have tried this on multiple times on multiple occasions, no email recovery even gets sent to reset it, not even in the junk folder. I messaged you directly about it |(04.04.26) @ 'customercare' but this was ignored. Luckily an old laptop of mine still had my login saved to it. If I get locked out again I will order elsewhere going forward, there's plenty of comparable competitors out there , I won't even try to reset my password again. When clicking on previously dispatched orders, to then reorder, it would help greatly if they had a link in the details to take you to the product, it would certainly take any error out of searching for it again.

Reply from Envelopes Ltd

Good Morning, We’re very sorry for the frustration caused regarding your password reset issue. Someone should have contacted you again yesterday to follow up. We also appreciate your feedback regarding previously dispatched orders and easier reordering. We’ve now added a direct product link within previously dispatched orders to help make reordering simpler. Kind Regards.

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