Review summary
Customers frequently praise the fast shipping and on-time delivery, as well as the high product quality, with many expressing satisfaction with the condition and excellence of items received. Safe, secure, and careful packaging is widely appreciated, ensuring products arrive intact. Many customers are impressed by the wide selection and exclusive assortment of wines and spirits available. Competitive or reasonable prices are often highlighted, and responsive, helpful customer service receives frequent commendation for quick resolutions and personalized support. Some customers mention occasional shipping delays, and a few suggest improvements to packaging.
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How Trusted Shops prevents fake reviewsReviewsPremium Grands Crus - en
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I am very pleased with my order! The shipping was much quicker than I expected. Everything arrived well packed.
There is nothing that needs to be done better. If the desire is to ship luxury goods regularly, they “unboxing” could be more elegant. But that’s not a big deal for me.
Reply from Premium Grands Crus - en
Thank you for your comment and suggestion. Enjoy!
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Wiederbestellerin - alles tipptopp
Ich bin rundum zufrieden - Premium Grands Crus offeriert regelmäßig Angebote, die das Champagner-Einkaufen erleichtern, und bietet dabei eine schöne wie spannende Auswahl an Top-Champagnern. Der Bestell- und Bezahlvorgang ist sicher und tranparent und die Lieferung ist unglaublich schnell und zuverlässig. Die nächste Bestellung kommt bestimmt :)
Reply from Premium Grands Crus - en
Sehr geehrte Frau,
vielen Dank für Ihren Kommentar! Das gesamte Team wünscht Ihnen einen schönen Tag
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I put an order as apart of gift to my friend's for a NY, and when I started to worry that wine will not appear before my flight, I've reached Premium Grand Crus and the best Gentleman helped me to ship it via the air delivery with no extra cost! We were two non English speaking guys, so it was really interesting ;)) So I got it in time and I'm so grateful! I strongly recommend Premium Grand Crus and will definitely come back! Happy Christmas and NY!
Andrei Romaniuk
Reply from Premium Grands Crus - en
Thank you for your comment. We wish you a Merry Christmas and happy holidays!
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Four stars on this occasion due to delays. Nonetheless, excellent service overall.
I have only awarded four stars due to a delay in the dispatch of my order. However since dispatch and subsequent delivery, the service has been exemplary. The attention to detail and quality of packing are superb. Everything ordered arrived in perfect condition.
Reply from Premium Grands Crus - en
We apologize for the delay in delivery and thank you for your feedback, which helps us improve.
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Easy to order, quick dispatch and then delivery via DHL. Packaged well and delivered safe and secure
Reply from Premium Grands Crus - en
Thank you very much for your comment. Enjoy your champagne and Rosé de Provence!
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Sehr gute Ware, sehr gute Qualität, sehr gute Lieferung! "Personalisierung" und Grußkarte sollte man nicht so ernst nehmen. Das eine wird nicht gemacht und das andere ist ein simples Stück Din-A4-Papier. Dieser Service ist immerhin aber kostenneutral .
Reply from Premium Grands Crus - en
Vielen Dank für Ihr Feedback. Wir werden an diesen Punkten arbeiten, um Ihnen ein noch hochwertigeres Produkt anbieten zu können.
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The range and packaging is top-notch
The range of champagne is really good and definitely a lot cheaper than we can find in Ireland.
Also, it was packaged perfectly. If you’re in any way concerned about bottles breaking during delivery, you need not worry. Everything was bubble wrapped and compartmentalised (very secure).
Will definitely be ordering again.
Reply from Premium Grands Crus - en
Thank you for your note and confirmation comment. See you soon!
Verified
Great experience.
Really good and quality products. I’ve placed my order and when i contacted the Support team cause i needed Express shipment, they helped me and I received the order 2 days later in 2 different country! Super service, thanks a lot Eduardo
Reply from Premium Grands Crus - en
Dear Marco,
Thank you for your comment and your rating. See you soon!
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Expensive single vintage bottles but sought, curated and sent and packed perfectly. Seemless transaction. Happy.
Reply from Premium Grands Crus - en
Thank you for your feedback, and enjoy your wines!
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Perfect
Great prices, fast shipping. Very positive experience. I will order again!
Reply from Premium Grands Crus - en
Thank you, and enjoy your champagnes!
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I like the variety of Cognacs, the decent pricing and site overall appearance.
It would be nice if you could put up more information about the bottles, especially the bottle age, even if it's speculated. Because I do need to research most of them. it would be nice getting all the information here.
Also, I would probably order more if you'd allow cheaper deliveries
Reply from Premium Grands Crus - en
Dear Sir,
Thank you for your comments. We will work on them to see how we can improve further. Thank you for your trust.
Verified
Everything is wonderful, we received the parcel on time and according to the order
Reply from Premium Grands Crus - en
Thank you for your feedback and comment. I hope you enjoy your cognacs!
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Exclusive, explicit, superior class, quality and assortment! Top class!
Reply from Premium Grands Crus - en
Thank you, and I hope you enjoy your tasting!
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Quality in all perspectives!
Reply from Premium Grands Crus - en
Merci!
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Minden rendben lezajlott!!!🙏🙏🙏
Reply from Premium Grands Crus - en
Köszönjük, jó étvágyat!
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Gut verpackt, Zahlungsabwicklung, Versand
Alles Bestens!
Reply from Premium Grands Crus - en
Vielen Dank, genießen Sie Ihren Champagner!
Verified
Great deals in superb wines, and a truly reliable delivery service.
Reply from Premium Grands Crus - en
Thank you, enjoy!
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Great product portafolio and delivery service totally reomended
Reply from Premium Grands Crus - en
Thank you, and enjoy your champagne!
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Delivered as agreed and on time. Easy to do business with - also across borders.
Reply from Premium Grands Crus - en
Thank you!
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