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Verified
Didn’t really have any problems.
Item sent from Poland and comms somewhat lacking. That said, other than the extended delivery time, everything went ok.
Reply from decorative-art.co.uk
Hi Rob, thanks for the 4-star review! We're glad you're happy with the item. We sincerely apologize for the longer delivery time from Poland. Regarding the tracking updates, an automated message with a tracking link is sent as soon as the courier scans the parcel—sometimes these emails can unfortunately land in the spam folder. Thank you for shopping with us, and we hope to welcome you back soon!
Greetings decorative-art.co.uk Team
Verified
Speedy delivery and very happy with the product.
Exactly what I wanted. Many thanks.
Reply from decorative-art.co.uk
Hi Michael, thank you so much for the fantastic 5-star review! We're thrilled to hear that you are happy with the product and that it arrived so quickly. It's always great to know we delivered exactly what you were looking for. Thanks for shopping with us, and we hope to see you again soon!
Greetings decorative-art.co.uk Team
Verified
Excellent - I was a little apprehensive ordering…
I was a little apprehensive ordering from overseas but the drinks globe came quickly and was excellent - so a great experience
Reply from decorative-art.co.uk
Hi Melanie, thank you so much for the wonderful 5-star review! We completely understand that ordering from overseas can sometimes feel a little daunting, so we are absolutely thrilled that we could put your mind at ease and provide a great experience. It's fantastic to hear that your drinks globe arrived quickly and that you're so pleased with it. Thank you for placing your trust in us, and we hope to welcome you back again soon!
Greetings decorative-art.co.uk Team
Verified
Icarus
Beautiful item, shipped quickly and well packed.
Reply from decorative-art.co.uk
Hi Joseph, thank you for the wonderful 5-star review! We are delighted that you find the 'Icarus' piece beautiful. We always take great care in packaging our items securely, so it's brilliant to hear it arrived quickly and safely. Thank you for your purchase, and we hope to welcome you back again!
Greetings decorative-art.co.uk Team
Verified
Poor Communication.
The communication about delivery and timescales was very poor. I sent four E Mails requesting information, but received no replies.
The statue itself is as described and looks really good, it is the administration that could be improved
Reply from decorative-art.co.uk
We are sorry for the impression of poor communication. We reply only to the e-mail address provided with the order, which may explain why other messages were missed. The statue met your expectations, and the product price always includes shipping, customs and taxes.
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Reply from decorative-art.co.uk
Hi Kenneth, thank you so much for taking the time to leave us a 5-star rating! We truly appreciate your support and are thrilled that you had a great experience with us. Thanks for shopping with us, and we hope to see you again soon!
Greetings decorative-art.co.uk Team