Certificate for Diamond Rocks

No. X8DD68A981CDE344AE126DEF2E8956ECD
 

Approved on
01/08/2013
Valid until
31/07/2020
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for Diamond Rocks



Excellent

5.00/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 73 Trusted Shops reviews collected in the last 12 months.
In total, Diamond Rocks has already collected 640 reviews.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
15/11/2019
Date of order
15/11/2019
15/11/2019
My girlfriend loved her diamond pendant Great value for money and fast service. Thank you Diamond Rocks.
5.00
Excellent

Date of publication
14/11/2019
Date of order
14/11/2019
14/11/2019
Thank you Diamond Rocks for my beautiful engagement ring. Amazing experience throughout, we will be coming back for our wedding bands.
5.00
Excellent

Date of publication
13/11/2019
Date of order
13/11/2019
13/11/2019
Excellent customer service and fantastic quality. My wife absolutely loved her earrings I would definitely recommend Diamond Rocks.
5.00
Excellent

Date of publication
12/11/2019
Date of order
12/11/2019
12/11/2019
I have now purchased both my engagement ring and 5 years later an eternity ring from Diamond Rocks. They re-modelled my engagement ring to provide the perfect with the new eternity ring. The craftsmanship and quality were both excellent.
5.00
Excellent

Date of publication
06/11/2019
Date of order
05/11/2019
06/11/2019
Outstanding customer service. Vineet and his team couldn't have been more helpful and informative when I was choosing an engagement ring. They were that good I got the matching wedding ring from here too. First class diamonds with a first class service. I'd recommend to anyone to buy here.
5.00
Excellent

Date of publication
05/11/2019
Date of order
05/11/2019
05/11/2019
Vineet was very helpful on a complicated insurance claim replacement. Not only was he vastly knowledgeable on all things precious stones and metals but was also willing to educate on the topic as well. Would highly recommend.
5.00
Excellent

Date of publication
05/11/2019
Date of order
05/11/2019
05/11/2019
I was put in touch with Diamond Rocks through my Insurance due to losing an engagement ring & I could not have been happier with the amazing service I received.
Vineet was knowledgable, informative and above all understanding on sourcing a replacement ring that was actually better than my original
He was always available to answer any questions I had & I would recommend Diamond Rocks to all.
5.00
Excellent

Date of publication
05/11/2019
Date of order
05/11/2019
05/11/2019
Great experience with quality, customer service and speee. Would 100 recommend.
5.00
Excellent

Date of publication
28/10/2019
Date of order
28/10/2019
28/10/2019
We and now our many friends, (who have since used Vineet/Diamond Rocks), have received a professional, discreet, fair & personal service from a real gentleman - a man who knows his diamonds He goes the extra mile without the usual sales pitch/pressure .. which means you come away with a piece of jewellery you are genuinely thrilled with. His after sales care is second to none.
5.00
Excellent

Date of publication
28/10/2019
Date of order
28/10/2019
28/10/2019
Highly recommended. I purchased a tennis bracelet for my wife's birthday. The quality the amazing and the price was very reasonable.
5.00
Excellent

Date of publication
11/10/2019
Date of order
27/09/2019
11/10/2019
very happy with our rings and service
5.00
Excellent

Date of publication
01/10/2019
Date of order
27/09/2019
01/10/2019
We have made a number of purchases with Diamond Rocks as we have been so overwhelmed with the pieces. The service, advice and indeed the quality of the jewellery we have bought is excellent. The bespoke service they offer also allows you to build the perfectly unique piece you have in mind. We wouldn't go anywhere else.
5.00
Excellent

Date of publication
30/09/2019
Date of order
27/09/2019
30/09/2019
Exceptional service & knowledge, design and delivered on really short timeline to deliver amazing piece.

Would recommend Vineet and his team to anyone looking for something special.
5.00
Excellent

Date of publication
18/09/2019
Date of order
18/09/2019
18/09/2019
Excellent service from first point of contact until delivery, Vineet and his team are very professional and welcoming. Provides sound relevant advise if you need it and keeps you fully informed throughout the process, even went the extra mile to get it ready on a short notice.
5.00
Excellent

Date of publication
12/09/2019
Date of order
12/09/2019
12/09/2019
Diamond rocks took care of my every need and really gave excellent knowledge & expertise to help me make the right selection. Their staff are extremely friendly and go the extra mile to make sure their customers are fully satisfied with the services they offer.
5.00
Excellent

Date of publication
12/09/2019
Date of order
12/09/2019
12/09/2019
Highly recommend this company. My engagement ring was damaged and needed replacing. It took several visits to pick the replacement. Vineet was always warm, welcoming and assured me he would not settle until I had a ring i would be 100 happy with. He was attentive to all my wishes, and helped me choose a ring that i love more than my original ring. I am SUPER happy.
Thank you Diamond Rocks.
5.00
Excellent

Date of publication
11/09/2019
Date of order
11/09/2019
11/09/2019
You can’t do better than 5 Stars Excellent service all round and my wife was delighted with her ring
Mick Hammond
5.00
Excellent

Date of publication
20/08/2019
Date of order
12/07/2019
20/08/2019
Fantastic personal service from Vineet at Diamond Rocks. He takes time and care to understand what you are looking for and always presents a range of solutions at different price points and styles to find just the right thing. Totally simplifies the process of ring and diamond shopping. We now have a long lasting relationship with Vineet and Diamond Rocks.
5.00
Excellent

Date of publication
19/08/2019
Date of order
19/08/2019
19/08/2019
Absolutely over the moon with the service and Vineet was great to deal with , even when he was on holiday
5.00
Excellent

Date of publication
19/08/2019
Date of order
19/08/2019
19/08/2019
Excellent service and advice.
5.00
Excellent

Date of publication
29/07/2019
Date of order
12/07/2019
29/07/2019
Great Personal service, Fantastic choice of diamonds, impartial advice
5.00
Excellent

Date of publication
26/07/2019
Date of order
16/07/2019
26/07/2019
I’ve bought 3 rings from Vineet at Diamond Rocks, an engagement ring, a male wedding band, and a custom made female wedding band that fits together with the engagement ring. The experience has been excellent. Best price I could find and excellent service. Would easily recommend
5.00
Excellent

Date of publication
23/07/2019
Date of order
12/07/2019
23/07/2019
Great choice of stones and settings. Excellent communication and am so so happy with my beautiful ring My sizing was slightly out but this was adjusted in 20minutes to ensure I had my ring in time for my holiday
5.00
Excellent

Date of publication
22/07/2019
Date of order
21/01/2019
22/07/2019
Vineet was a great help throughout the process.
5.00
Excellent

Date of publication
13/07/2019
Date of order
12/07/2019
13/07/2019
We found the whole experience with Vineet and Diamond Rocks to be excellent - from finding out what we wanted, through to delivery of the end product. First rate.
5.00
Excellent

Date of publication
13/07/2019
Date of order
12/07/2019
13/07/2019
Very very helpful and will definitely be my first port of call next time I need to buy jewellery
5.00
Excellent

Date of publication
12/07/2019
Date of order
12/07/2019
12/07/2019
Just can’t find fault with Diamond Rocks Stunning jewellery at great prices with fantastic customer services I couldn’t ask for more .
Thank you Vineet
5.00
Excellent

Date of publication
13/06/2019
Date of order
07/06/2019
13/06/2019
Great service as always
5.00
Excellent

Date of publication
13/06/2019
Date of order
05/03/2019
13/06/2019
Vineet was extremely helpful during the stressful process. His honesty and transparency was refreshing and gave me confidence in my requirements and in turn my purchase. The ring was slightly loose on my partner and the subsequent resizing process was smooth and stress free. I highly recommend Diamond Rocks for their range of products, competitive pricing and customer service. 5 star overall.
5.00
Excellent

Date of publication
08/06/2019
Date of order
07/06/2019
08/06/2019
Vineet was excellent, the world of diamonds is a hard thing to get around for most - linked to the varying quality of stones, hundreds of possible designs and of course the cost
Vineet helped steer us through this and produced something truly exceptional - I have referred several colleagues and friends to Vineet/ Diamond Rocks and will continue to do so in the future - thanks again Nathan
5.00
Excellent

Date of publication
08/06/2019
Date of order
07/06/2019
08/06/2019
Excellent care and recommendations from Vineet - we're thrilled with the rings for our wedding
5.00
Excellent

Date of publication
07/06/2019
Date of order
07/06/2019
07/06/2019
Very helpful and honest staff. Excellent value for money and a brilliant level of quality. I had been to 5 other places and Diamond Rocks was by far the best
5.00
Excellent

Date of publication
07/06/2019
Date of order
07/06/2019
07/06/2019
My fourth purchase with Diamonds Rocks and it will not be the last. Each has been done from abroad and has exceeded my expectations each time. I will be back
5.00
Excellent

Date of publication
07/06/2019
Date of order
07/06/2019
07/06/2019
I had an absolutely wonderful experience working with Vineet. Cannot recommend them enough
5.00
Excellent

Date of publication
10/05/2019
Date of order
10/05/2019
10/05/2019
Excellent customer service. Goes above & beyond to ensure client satisfaction. Works with you to find the perfect price point and style.
5.00
Excellent

Date of publication
10/05/2019
Date of order
10/05/2019
10/05/2019
Vineet has been amazing throughout the process. From the conception of a beautiful and unique engagement ring, right through to our wedding bands. Thank you so much for your help, excellent advice and taste.
5.00
Excellent

Date of publication
10/05/2019
Date of order
10/05/2019
10/05/2019
They were excellent from start to finish. Very informative and gave honest opinions when I asked for them. Vineet put up with my constant emails. Would definitely recommend to anyone
5.00
Excellent

Date of publication
28/04/2019
Date of order
17/04/2019
28/04/2019
I purchased an engagement ring and needed it within 5 days. Faultless service and great price.
5.00
Excellent

Date of publication
27/04/2019
Date of order
27/04/2019
27/04/2019
We met with Vineet to get the ring resized & the service was excellent Nothing was too much trouble & Vineet was really helpful throughout. I am over the moon with my ring & will be back to get a wedding band. Professional & personal service
5.00
Excellent

Date of publication
18/04/2019
Date of order
17/04/2019
18/04/2019
Vineet has helped us out in a major way with our wedding rings and wedding gifts. Shall not be visiting any other jeweller, ever.

First class service - even when alterations were made the engagement ring came back looking brand new

I was recommended Diamond Rocks by my brother-in-law - in turn I shall only ever recommend Diamond Rocks.
5.00
Excellent

Diamond Rocks customer reviews

Diamond Rocks

Diamond Engagement Rings & Diamond Jewellery

Diamond Rocks was certified by Trusted Shops on 01/08/2013.

At Diamond Rocks we have an extensive range of high quality contemporary diamond jewellery, designer jewellery, antique jewellery and loose diamonds with over 1,500 items of diamond and gemstone jewellery in stock daily. If for some reason you are unable to find the perfect gemstone or diamond jewellery piece on our website, we would be delighted to locate the perfect piece for you or even better, we can create it for you through our free bespoke design service. Diamond Rocks is committed to our clients by offering competitively priced products along with the convenience of shopping all whilst providing excellent customer service before, during, and after the sale.

Contact
100 Hatton Garden
EC1N 8NX London
United Kingdom
info@diamondrocks.co.uk
Diamond Rocks
Owner
Diamond Rocks
100 Hatton Garden
EC1N 8NX London
United Kingdom
Authorized representative
Vineet Khandelwal
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with Diamond Rocks in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

Genuine customer reviews for more trust
Trusted Shops is the leading trust brand for online shopping in Europe. Trusted Shops perfoms automatic and manual checks on all reviews, because only genuine reviews really help customers to make the right purchasing decision.