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Reviews for connards.co.uk
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9 Jul 2024
Verified review
did as they said they would. almost a rarity these days!
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Answer by connards.co.uk
10 Jul 2024
Thank you so very much for your kind review of us. It is greatly appreciated and we are delighted that you are so pleased with our service. With our thanks again and our best wishes, Andrew Connard
24 Jun 2024
Verified review
Wonderfully personalised service and friendly staff.
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Answer by connards.co.uk
10 Jul 2024
Thank you so very much for your very kind review of our shop. It is greatly appreciated and that you are so pleased with our service, we are always delighted to see our customers return. With our thanks again and our best wishes, Andrew Connard
29 Apr 2024
Verified review
First class!
The service and attention to detail provided by Connards is second to none. They got in touch with me immediately after my order, and I was really impressed with their professionalism and kindness. When the order arrived, it was beautifully wrapped (as they knew it was a gift), with a personal note. Doing business with Connards was a great pleasure.
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Answer by connards.co.uk
10 Jul 2024
Thank you so very much for your extremely kind review of us. We always strive to serve everyone with traditional customer service but through modern methods and we are delighted that you are pleased with our service. We trust that the recipient liked their gift and with our thanks again and very best wishes, Andrew Connard
22 Apr 2024
Verified review
Superb service
My online shopping experience was superb. Great post sale care. Item exceeded expectations and was delivered with care the following day to meet a birthday. Will definitely purchase from Connards again.
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Answer by connards.co.uk
10 Jul 2024
Thank you so very much for your extremely kind review of us. We always strive to serve everyone with traditional customer service but through modern methods and we are delighted that you are pleased with our service. We always do our very best to post an item when required urgently and we were so happy to hear that gift arrived on time and was so well received. With our thanks and very best wishes, Andrew Connard
17 Apr 2024
Verified review
Fantastic friendly service from a well established family jewellers
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Answer by connards.co.uk
10 Jul 2024
Thank you very much for your very kind review of us, it’s very much appreciated. We always strive to serve all customers with traditional old fashioned service as my Grandfather did when he started our shop in 1883 only now through modern methods. With our thanks again and best wishes, Andrew Connard
15 Dec 2023
Verified review
Excellent service that you would have had in years gone by but complimented with internet orders for those who are not close by.
I phoned about a potential purchase and the staff member knew that a callback had been attempted earlier. Assistance and direction was second to none. Follow up email and note in the delivery we're the icing on the cake. A well run customer focussed company!
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Answer by connards.co.uk
16 Dec 2023
Thank you so very much for your extremely kind review of us. It is greatly appreciated and we are delighted that you are so pleased with our service. We would like to wish you a very Happy Christmas and thank you once again. Best wishes, Andrew Connard
2 Nov 2023
Verified review
Bought much of my jewellery from Connards but no longer live in the area, so online service gives me access to their products and their trusted service. Necklace as described, excellent presentation and packaging and prompt delivery. Would liked to have received text or email when item was dispatched.
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Answer by connards.co.uk
11 Nov 2023
Thank you so very much for your very kind review of us. So lovely to read that you used to come to us when you lived in Southport. The website is growing in size of items that we have on. I must apologise that you did not receive an email to say that the necklace was on its way to you. That is entirely my fault, and something that i would normally do, but in this case i am very sorry that i did not. With our best wishes Andrew Connard
22 Nov 2023
Verified review
Leaving gift
I ordered a pendant online and due to a technical hitch did not receive an email to confirm this. When I phoned to query it, Janet was so helpful, giving me the tracking code and phoning next day to ensure the package had arrived. The pendant came beautifully wrapped. An excellent family firm.
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Answer by connards.co.uk
16 Dec 2023
Thank you so very much for your extremely kind review, it is greatly appreciate, and especially, as the email confirmation did not get sent as it should do. We trust that the recipient liked their gift. With our very best wishes for a lovely Christmas, Andrew Connard
15 Jan 2024
Verified review
This is an excellent shop to deal with.
It is lovely to have dealt with such a friendly helpful company.
I have dealt with them many times and the personal touch they have is unique in this day and age.
Thank you Connards .
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Answer by connards.co.uk
10 Jul 2024
Thank you very much for your very kind review of us, it’s very much appreciated. We always strive to serve all customers with traditional old fashioned service as my Grandfather did when he started our business in 1883 but now through modern methods. We are always grateful for our customers who return to us, yours are such meaningful, special gifts. With our thanks again and best wishes, Andrew Connard
19 Dec 2023
Verified review
Super speedy delivery, the earrings are beautiful. I recieved a lovely email from them telling me a bit abou the designer which was lovely.
Thank you, I will be sure to shop again in the future!
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Answer by connards.co.uk
10 Jul 2024
Thank you very much indeed for your very kind review of our shop. it is greatly appreciated and we would be delighted to serve you again for another piece. With our thanks and very best wishes, Andrew Connard
5 Dec 2023
Verified review
The best customer service you will find
We have enjoyed the very best experience dealing with this fantastic business. They are absolutely customer centric and could teach a lot of businesses how to do it properly.
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Answer by connards.co.uk
16 Dec 2023
We are extremely humbled by your extremely generous comments. We do pride ourselves on giving all customers the highest level of service we can and when it is as appreciated by you so much, it is the icing on the cake. With our very best wishes as always, Andrew
10 Dec 2023
Verified review
Unrivalled customer service
This is repeat business for us and the service just gets better. Totally professional, efficient and very personal service. Cannot fault Connards in any way whatsoever.
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Answer by connards.co.uk
16 Dec 2023
Thank you once again, it has been wonderful to look after you, and all of your comments about our service has been extremely humbling and it is incredibly appreciated. We would like to wish you a very Happy Christmas from all the Connard family.
A shop worth a visit on line or in person. I love the quality of service both in…
I love the quality of service both in person and online. The goods come well packaged and wrapped as a present. An excellent shop I can’t think how to improve it.
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Answer by connards.co.uk
16 Dec 2023
Thank you very much indeed for your very kind review of us. It was lovely to meet you in the shop last year, and we would like to wish you a very Happy Christmas from all at Connards
8 Aug 2023
Verified review
Great personal attention and care
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1 Dec 2023
Verified review
Response and communication
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Answer by connards.co.uk
16 Dec 2023
Thank you very much indeed for your very kind review of us, it is greatly appreciated. With our very best wishes from everyone at Connards.
14 Feb 2024
Verified review
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Answer by connards.co.uk
10 Jul 2024
Thank you very much for your kind review of us. It is greatly appreciated and with our thanks again and our best wishes, Andrew Connard
12 Dec 2023
Verified review
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Answer by connards.co.uk
16 Dec 2023
Thank you very much for your very kind review. It is greatly appreciated and with our very best wishes, Andrew Connard