connards.co.uk
Reviews:

21 reviews in the last 12 months330 total reviews  

5.00
Excellent
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Reviews for connards.co.uk

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29 Apr 2024
 Verified review

First class!

The service and attention to detail provided by Connards is second to none. They got in touch with me immediately after my order, and I was really impressed with their professionalism and kindness. When the order arrived, it was beautifully wrapped (as they knew it was a gift), with a personal note. Doing business with Connards was a great pleasure.
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22 Apr 2024
 Verified review

Superb service

My online shopping experience was superb. Great post sale care. Item exceeded expectations and was delivered with care the following day to meet a birthday. Will definitely purchase from Connards again.
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17 Apr 2024
 Verified review
Fantastic friendly service from a well established family jewellers
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15 Dec 2023
 Verified review
Excellent service that you would have had in years gone by but complimented with internet orders for those who are not close by. I phoned about a potential purchase and the staff member knew that a callback had been attempted earlier. Assistance and direction was second to none. Follow up email and note in the delivery we're the icing on the cake. A well run customer focussed company!
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Answer by connards.co.uk
16 Dec 2023
Thank you so very much for your extremely kind review of us. It is greatly appreciated and we are delighted that you are so pleased with our service. We would like to wish you a very Happy Christmas and thank you once again. Best wishes, Andrew Connard
2 Nov 2023
 Verified review
Bought much of my jewellery from Connards but no longer live in the area, so online service gives me access to their products and their trusted service. Necklace as described, excellent presentation and packaging and prompt delivery. Would liked to have received text or email when item was dispatched.
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Answer by connards.co.uk
11 Nov 2023
Thank you so very much for your very kind review of us. So lovely to read that you used to come to us when you lived in Southport. The website is growing in size of items that we have on. I must apologise that you did not receive an email to say that the necklace was on its way to you. That is entirely my fault, and something that i would normally do, but in this case i am very sorry that i did not. With our best wishes Andrew Connard
22 Nov 2023
 Verified review

Leaving gift

I ordered a pendant online and due to a technical hitch did not receive an email to confirm this. When I phoned to query it, Janet was so helpful, giving me the tracking code and phoning next day to ensure the package had arrived. The pendant came beautifully wrapped. An excellent family firm.
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Answer by connards.co.uk
16 Dec 2023
Thank you so very much for your extremely kind review, it is greatly appreciate, and especially, as the email confirmation did not get sent as it should do. We trust that the recipient liked their gift. With our very best wishes for a lovely Christmas, Andrew Connard
11 Jul 2023
 Verified review
Super helpful and fast service. The item I wanted showed as sold out on the website, but they ordered another one and posted it out to me all within a day of requesting / paying! The item also arrived gift wrapped so I was very pleased. Thank you!
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Answer by connards.co.uk
4 Aug 2023
Thank you so very much for your extremely kind review of our shop. We were delighted that we were able to obtain the pieces for you so quickly and get them sent out to you just as quickly too. We are always very appreciative of customers who take their time to review us. With our sincere thanks and best wishes, Andrew Connard
22 Jul 2023
 Verified review
Marvellous the cufflinks were the finest I have seen of their type. The personal service outstanding, delivered immediately as informed and arrived beautifully presented. Clearly a family run business who take pride in their job.
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Answer by connards.co.uk
4 Aug 2023
Thank you so very much indeed for your extremely kind review of your shop. We are incredibly appreciative of your comments and delighted that you were so pleased with your very special cufflinks. With our sincere thanks and very best wishes, Andrew Connard
15 Jan 2024
 Verified review
This is an excellent shop to deal with. It is lovely to have dealt with such a friendly helpful company. I have dealt with them many times and the personal touch they have is unique in this day and age. Thank you Connards .
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19 Dec 2023
 Verified review
Super speedy delivery, the earrings are beautiful. I recieved a lovely email from them telling me a bit abou the designer which was lovely. Thank you, I will be sure to shop again in the future!
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5 Dec 2023
 Verified review

The best customer service you will find

We have enjoyed the very best experience dealing with this fantastic business. They are absolutely customer centric and could teach a lot of businesses how to do it properly.
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Answer by connards.co.uk
16 Dec 2023
We are extremely humbled by your extremely generous comments. We do pride ourselves on giving all customers the highest level of service we can and when it is as appreciated by you so much, it is the icing on the cake. With our very best wishes as always, Andrew
10 Dec 2023
 Verified review

Unrivalled customer service

This is repeat business for us and the service just gets better. Totally professional, efficient and very personal service. Cannot fault Connards in any way whatsoever.
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Answer by connards.co.uk
16 Dec 2023
Thank you once again, it has been wonderful to look after you, and all of your comments about our service has been extremely humbling and it is incredibly appreciated. We would like to wish you a very Happy Christmas from all the Connard family.
JD
John D.
Lancaster
12 Dec 2023
 Verified review

A shop worth a visit on line or in person. I love the quality of service both in…

I love the quality of service both in person and online. The goods come well packaged and wrapped as a present. An excellent shop I can’t think how to improve it.
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Answer by connards.co.uk
16 Dec 2023
Thank you very much indeed for your very kind review of us. It was lovely to meet you in the shop last year, and we would like to wish you a very Happy Christmas from all at Connards
12 Jul 2023
 Verified review
Excellent price for item and good traditional service, gift wrapped and hand written receipt. Quick delivery would definitely use again.
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Answer by connards.co.uk
4 Aug 2023
Thank you very much indeed for your very kind review of us. it is greatly appreciated and we would be delighted to serve you again for another piece. With our thanks and very best wishes, Andrew Connard
8 Aug 2023
 Verified review
Great personal attention and care
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1 Dec 2023
 Verified review
Response and communication
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Answer by connards.co.uk
16 Dec 2023
Thank you very much indeed for your very kind review of us, it is greatly appreciated. With our very best wishes from everyone at Connards.
16 Jul 2023
 Verified review
Great personal touch
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Answer by connards.co.uk
4 Aug 2023
Thank you very much for your very kind review of our shop, we are very appreciative, and with our thanks and very best wishes, Andrew Connard
14 Feb 2024
 Verified review
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12 Dec 2023
 Verified review
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Answer by connards.co.uk
16 Dec 2023
Thank you very much for your very kind review. It is greatly appreciated and with our very best wishes, Andrew Connard
14 Nov 2023
 Verified review
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