AC SilverReviews

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AC Silver - Antique Silverware & Diamond and Gemstone Jewellery

AC Silver specialises in antique sterling silver, antique, vintage and contemporary diamond and gemstone jewellery. Supplementing the retail premises in the North East of England, AC Silver has a high quality website which offers 1600 unique items of jewellery and silverware for sale. Each piece is clearly described, has a product video and multiple images, the beauty of any item can be truly appreciated before purchasing. With a large worldwide base AC Silver offers FREE national and International shipping. All items are hand picked by Andrew Campbell, only exceptional examples of type are included within the AC Silver inventory. Pieces are professionally packed, jewellery gift packaged, promptly despatched, ensuring an exemplary customer service.
Contact
Andrew Stuart Campbell
35b St Georges Terrace, Jesmond
NE2 2SU Newcastle Upontyne
United Kingdom
Authorised representative
Gemma Tubbrit

Reviews for AC Silver

5.00/5.00
Excellent
How is the rating calculated?

41 reviews in the last 12 months

100 %
4 stars
0 %
3 stars
0 %
2 stars
0 %
1 star
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236 total reviews

What other customers say about their experience with AC Silver

Sort order Latest first 
Excellent service and support!
 
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1 week ago
Thank you very much for a wonderful item, a perfect communication, and a very fast delivery. It was a perfect transaction.
 
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Very valued team. From the start of my transaction right through to the end. Patient, extremely trustworthy, top communinication, and wonderful couriers who communicated every step of its journey. I admit to being a bit worried to deal with someone that hadn’t been recommended to me. But after this transaction I would not hesitate in recommending Andrew and his team to anyone. thank you so much. J
 
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1 month ago
I have purchased a full eternity ring on the 24/2 and delivery was next day. The whole process was the best experience ever buying something expensive online. I was slightly apprehensive to start with but Andrew soon put my mind at ease followed by the friendly service provided by Louise over the phone, it was all hassle free, fabulous and fun! High recommended and will definitely be back :)
 
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Thank you for a wonderful buying experience.The ring was more than we expected,it was beautiful,my wife is so pleased.
 
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Extremely professional and friendly service. I can’t fault or think of anything which would improve the service I received. Many thanks
 
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Just a total wonderful shopping experience. The on line video was a great help to me purchasing this item, and once I decided to put a bid on the item it was just plain sailing from then on, the constant communication made the hole transaction effortless. When the item arrived (very promptly I might add) it was packed perfectly, the correspondence within a great addition. Many thanks.
 
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1 month ago
After a slight delay with the local US post I received my parcel in good condition. I'm absolutely delighted with my 18k gold emerald & diamond ring The emerald is simply radiant and the whole piece is exquisite. True to the video & photos. Very comfortable too. I very much appreciated the appraisal documents and elegant info packet enclosed, as well as Andrew's exceptional customer service.
 
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Five star service .One of the best buying experiences I have had and your attention to detail is well, just fantastic-detailed description, good communication, fast delivery and excellent packaging.Thank you for an absolutely beautiful brooch.Andrew was a pleasure to work with,highly recommend.
 
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2 months ago
I have purchased a wide variety of antique silver from AC silver. Without exception, each transaction has been handled swiftly and professionally. My acquisitions have exceeded every expectation, and Mr. Campbell has spared no effort in providing extraordinary customer service. Superb goods, stellar service. Highest recommendation to anyone interested in doing business with AC Silver.
 
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2 months ago
Excellent service. Fine quality item and first rate Customer Service. Prompt delivery and all documentation, including insurance certificate included. Recommended.
 
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2 months ago
Andrew was a pleasure to work with. He was responsive, informative and extremely courteous. The purchase item was shipped immediately and arrived in immaculate packaging. The item itself was as advertised with lots of documentation and useful information. Very please with the product and my experience. Would definitely recommend.
 
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3 months ago
What a very lovely business to be served by. Professional, caring, excellent service, and in my case a very fine product, even better than expected. Hat's off to another best of British business
 
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Andrew was fantastic. Best service in retail I've ever experienced. I am in United States and was a little hesitant making such a large purchase from overseas but the piece in stunning and arrived in good order. I cannot recommend them highly enough. Well done.
 
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I was a bit worried about ordering online, and when I had problems with the payment at first I was even more so. However the regular and very reassuring communications from Andrew, and the phone call resolved it all. I was delighted when I received the package, and so was my wife with her present. Everything exceeded my expectations and I would not hesitate to buy from them again.
 
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3 months ago
The care taken over our order from beginning to end was amazing, to an extent rarely found nowadays. I cannot fault anything about it, and would strongly recommend this firm to anybody. It was a delight to deal with them, and to feel a valued customer.
 
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4 months ago
Just a wonderful exchange of insights and terrific customer service.
 
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4 months ago
Superb customer service with a friendly and warm approach. Rest assured that A C Silver thoroughly know their stuff. Their jewellery really is of outstanding quality that you can’t help but be impressed. I’ve dealt with many jewellers over the years and Andrew and his team are by far the most impressive. Thank you for an absolutely beautiful piece of jewellery.
 
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5 months ago
Very satisfactory experience with this seller. The silver items were delightful, in perfect condition, exactly as described, and were shipped promptly. Emails were answered quickly and courteously. Tracking number was provided spontaneously. And the complimentary zipped storage bags were a lovely added touch.
 
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5 months ago
Each e-mail I sent was answered very thoroughly, and promptly. And when I was finally ready to place an order, my item was received, here in Canada, within five days of placing the order. Amazing
 
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