AC SilverReviews

Highly professional service - a pleasure to do business with.

I had a fantastic experience with Andrew and his staff. They made an on line transaction easy and I was very comfortable. The items are amazing. They arrived sooner than expected and were received in perfect condition. The greatest care was taken in packing them for shipment. The storage bags and cloths were a nice addition. I highly recommend AC Silver and look forward to doing business with Andrew in the future.

I recently purchased a stunning 18k sapphire and diamond ring from AC Silver. From my first 'across the pond'email with Andrew, I felt confident this store was trustworthy, honest and my purchase would be exactly as pictured and described in the online store. All my questions were promptly answered, and when the ring arrived, I knew I made the right choice. Thank you Andrew, you have confirmed a future customer! Blessings, and continued success. Linda

I was really nervous about buying an item of jewellery online, however this company is amazing. I spoke personally to Andrew and Rebecca, who dealt with my purchase was both professional and friendly, giving me total confidence at each step. The item I purchased was beautifully packaged and is even more stunning than it’s pictures. I highly recommend this excellent company and will have no hesitation in purchasing from them again.

The courteous, helpful and friendly contact with Andrew and his staff. Any question I put was answered honestly and in detail and made me feel valued at an initial approach and as a customer. Dispatch of goods was efficient and on time, as promised.

Andrew has an amazing stock of vintage jewelry. We chose something for a special occasion. He responded promptly and explained everything clearly. We received it and it was more beautiful than the photos and video.

Extremely proficient and a pleasure to do business with Thengiidsninourxhases we’re of exceptional quality and value for money. Delighted

From the first point of contact with Andrew from AC Silver, I knew he was going to be a pleasure to do business with. Every email I sent was answered promptly, with exacting detail and all questions answered comprehensively. My partner and I have never bought an item of such value purely from viewing online, so this was a very new and nerve wracking first for us but we needn’t have worried, the whole experience was an utter pleasure thanks to Andrew and his team. Andrew is clearly a master of his trade, the descriptions online of the ring were very detailed but any other points I needed to know were answered with great knowledge. After ordering the diamond ring on the Tuesday, it was resized and delivered to our home by the Saturday of that week which was just incredible and such fabulous service. All the paperwork the ring came with was very detailed and certainly authenticated it which again, gave us great peace of mind. The way in which the ring was presented was beautiful and I had great pleasure in unwrapping it to reveal the prize! All in all, we received an exemplary, personal service and I wouldn’t hesitate in recommending AC Silver or using this company again in the future. Thanks again Andrew and the team

I have been buying silver from Andrew Campbell for several years now and keep going back to his site. You might ask why and the simple answer is that the quality of his silver items is excellent, in particular he pays attention to having pieces with very clear hallmarks, which to me as a silver collector for many years is most important. The company is easy to deal with, delivering the pieces in a very timely fashion. Andrew is always open to some negotiation and does not charge extra for shipping, which is what I like. In too many online purchases the cost of shipping becomes very expensive, and can put one off purchasing an item. I like the fact that the silver pieces come with an insurance appraisal, which is very helpful. Andrew also has a great selection of items, and I like the updates of new items that comes on a regular basis. As well I like the historical aspects of the pieces and the stories behind them which Andrew publishes on his site. So all in all I have been very happy with my dealings with Andrew and his group and will continue to purchase pieces from him. I am a bit of a spoon collector and my latest purchase was a seal top spoon as seen in the photograph.

Great customer communications and attention to details. They took the extra time to ensure that questions about the salver were answered to my satisfaction and sent additional photos for my review. I was a little nervous at first because it was my first international transaction, but it couldn't have been more enjoyable.

Not my first purchase from AC Silver. Satisfied each time but my unique aquamarine pendant was the best. It is a wonderful birthday gift that will give me lasting pleasure.

I love my emerald ring which was exactly as described with the proper documentation. I had an issue with the size, and the ring is not as straightforward as others in regards to its resizing. Nonetheless, Andrew was extremely helpful and sent it to his jewellers for resizing, which was done very beautifully! Now I can wear it for many years to come. Very much recommend this wonderful business for any antique jewellery lover.

I could not be happier with my experience & purchase from AC Silver.Andrew & his team were quick to respond to my questions about the Antique Sterling Silver box, & Andrew was extremely communicative around the shipping process.I received my purchase within 2 days of placing my order, which was shocking, considering it shipped from the UK to the USA! The box is even more beautiful than I imagined!

I am delighted with the ring I bought. It is beautiful and true to the photos. Excellent experience from start to finish. Andrew kept me informed of every step, the timing of resizing the ring, despatch and ETA. The ring arrived in Australia within 16 days. It was safely and beautifully packed and was accompanied by valuation and diamond grading report. A big thank you to Andrew and his Staff

AC Silver is a company that I will come back to again and again. I did a couple purchases here and can not remember any single reason to doubt about the product itself or delivery. Items were always even more impressive in the real life that on photos, packed every time in a secure and thorough way. Lightning fast and professional response to inquiries. Top-notch service, strongly recommended.

Andrew's personal attention in answering detailed questions about a particular item, and also the care with which his team packs and ships items, in addition to the handy and orderly envelope in which all documents are presented, make doing business with AC Silver both enjoyable and efficient. I have been a return customer several times, and I have no doubt that will continue in the future.

I purchased a beautiful diamond & emerald Art Deco ring, relying on the information and photos. My husband was a little unsure about purchasing such an expensive item without physically looking at it, there was absolutely no need to worry as the ring was exactly as seen on the photos. The ring is actually more stunning than I expected! I wouldn’t hesitate to buy another item from AC Silver.

Andrew is extremely responsive: prompt, thoughtful, thorough and cooperative: he answers questions immediately; his vetting and knowledge of his wares is unparalleled; he initiated the international delivery quickly; and although the gigantic, deceptive box in which it arrived was a bit battered, it held; the contents were packaged safely and elegantly in layers of silvery-black packaging.

I can strongly recommend AC Silver to anyone. From the first initial enquiry, to today when I received my stunning ring. I have purchased fine jewellery many times, but can honestly say I have never been wowed like I was today. The whole experience of opening a large box, to finding an exquisitely wrapped and presented sparkling Diamond ring blew me away. Thanks for everything. excellent

Andrew provided exceptional service from my very first inquiry to delivery day. He took time to thoroughly respond to my many questions; offered honest input and expert guidance; and patiently waited as I made my final decision. The ring is absolutely stunning and just as pictured/described on AC Silver's website. It's a one-of-a-kind treasure I know I will enjoy for years to come!