soleroparasols.co.ukReviews

: 50ExcellentCertified

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Solero Trading B.V.
Industrieweg 210
5683 CH Best
Netherlands
Authorised representative
Pim van Keulen

Reviews for soleroparasols.co.uk

4.88/5.00
Excellent
How is the rating calculated?

31 reviews in the last 12 months

94 %
6 %
3 stars
0 %
2 stars
0 %
1 star
0 %
50 total reviews

What other customers say about their experience with soleroparasols.co.uk

Sort order Latest first
After searching for a parasol large enough to cover our table but also be well made and designed we came across this brand. we ordered and were surprised how quickly it arrived despite the corona virus bring the world to its knees. We are really please with it., although the assembly instructions would have been helpful. This is a well engineered product supplied in good packaging.. Good Purchas
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A great purchase, very happy with the quality
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3 weeks ago
As expected
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I needed a replacement protection cover after about five years as it starting to go slightly brittle. I new one arrived in about 3 to 4 days. On its arrival I had a follow up question. It was responded to almost immediately with a very full and clear answer. I thanked them be email and then received another email thanking me your being their customer! Great customer service from Pim van Keule.:-)
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3 weeks ago
Fantastic products arrived earlier than expected and look amazing in the garden! Easy to set up (watch the you tube videos) and move around the garden
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Very prompt delivery and great quality product
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Ordered Sunday delivered Wednesday,Gin and Tonics served at 2pm under brolly. Thinking of ordering another one. Mick B
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4 weeks ago
Absolutely top drawer from order-dispatch-delivery and a great product to boot...
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There was a mix up with the delivery but the company sorted it so quickly and were very on the ball. They replied to every email almost immediately and could not have been more helpful. The right foods were delivered within a few days
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1 month ago
My second purchase - the best there is
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1 month ago
Very happy. Parasol looks great, good quality and easy to use.
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1 month ago
Amazing - fantastic product - swift delivery particularly during the virus lockdown
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1 month ago
Very good!
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Ordered Wednesday delivered Saturday assembled in 2 hours following excellent online videos.
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1 month ago
Excellent service and product
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For sixty years I have never found any company which came close to offering the standard of service offered by my own family business. That was until now. The service I received from Solero is 5 Star PLUS.
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1 month ago
Nothing left to be desired
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Solero is certainly way up there in providing an excellent customer experience. Our thanks to Pim who helped us figure out assembly and sorted a replacement light damaged in transit. A special adapter for our base was provided free of charge. Delivery was fast and trouble free. We highly recommend the Fratello Pro which is exceptionally well made and looks great. We can not fault Solero.
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Very impressed with the purchase and delivery process. Thought the installation instructions could have been more comprehensive, but got there after careful consideration and inspection. My only suggested improvement would be to have a pocket in the parasol cover where the Screw poles could be safely retained. Very happy with my purchase, can you now organise some sun please
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 Answer by soleroparasols.co.uk
1 month ago
Thank you for your review! In fact, there is a pocket in the parasol cover! Please find this video for more information how to use it. https://www.youtube.com/watch?v=_aau07ltVwU
Very good - Great service from Pim at Parasol who responded immediately to our query about delivery
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