Certificate for soleroparasols.co.uk

No. X1D4DB8636F1E26275F0A9FF79CEFC2A2
 

Approved on
14/03/2018
Valid until
13/03/2020
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for soleroparasols.co.uk



Excellent

4.92/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 17 Trusted Shops reviews collected in the last 12 months.
In total, soleroparasols.co.uk has already collected 25 reviews.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
12/07/2019
Date of order
30/06/2019
12/07/2019
Great customer service. Excellent delivery and a great product. Thank you.
5.00
Excellent

Date of publication
16/06/2019
Date of order
03/06/2019
16/06/2019
I placed an order on the Monday and the goods were with me in the UK from Holland on the Wednesday. The service was amazing and the product is brilliant. Thanks once again I would highly recommend solero
5.00
Excellent

Date of publication
08/06/2019
Date of order
27/05/2019
08/06/2019
Came well packaged and in perfect condition.These parasols are a little more expensive than others but I think that this is reflected in the quality of the product, the cast iron swiveling action and the stainless steel fittings for example. Assembly instructions are sparse. Delivery was OK, it was fast but no time slot provided and driver just dumped at door and ran
4.00
Good

Date of publication
08/06/2019
Date of order
20/05/2019
08/06/2019
Absolutely the best quality. Easy to assemble, color great, just what I wanted. The customer service is really good - i.e. they answer the phone And know the answers.

This Parasol was blown over in recent very high winds (I forgot to put it down) and there was no damage such is the quality of build.

This isn't the cheapest but this quality never is so I would encourage anyone to buy.
5.00
Excellent

Date of publication
07/06/2019
Date of order
27/05/2019
07/06/2019
Extremely good product and excellent value for money. Customer service was outstanding and the delivery was within a few days of ordering.
5.00
Excellent

Date of publication
03/06/2019
Date of order
23/05/2019
03/06/2019
Helpful and fast responses to questions before and after purchase.
Although still new, seems like a quality product which does exactly what we wanted - tilting and rotating to shield from the sun as the day progresses
5.00
Excellent

Date of publication
23/05/2019
Date of order
07/05/2019
23/05/2019
Amazingly quick delivery after the order was placed and the parasol is easy to use and you get what the brochure promises.
5.00
Excellent

Date of publication
10/05/2019
Date of order
24/04/2019
10/05/2019
Customer service was great, replying quickly and sorting my problems and questions very quickly.
Great product.
5.00
Excellent

Date of publication
05/05/2019
Date of order
23/04/2019
05/05/2019
Good result from telephone enquiry and the fastest delivery imaginable.
5.00
Excellent

Date of publication
01/05/2019
Date of order
20/04/2019
01/05/2019
Delivery time was good only took 3days, really pleased with parasol good quality and easy to put up, it’s worth paying a bit more for quality
5.00
Excellent

Date of publication
27/04/2019
Date of order
16/04/2019
27/04/2019
Excellent customer service, very quick delivery (less than 48 hours from ordering) and parasol is superb quality. We are delighted with our new parasol , thank you Solero
5.00
Excellent

Date of publication
20/04/2019
Date of order
09/04/2019
20/04/2019
This is exceptional quality. The saying you get what you pay for’ is true. Delivered after 2 days. Base could not be supplied from them due to transportation issues however was advised where to get one which again proved to be ideal.
5.00
Excellent

Date of publication
13/04/2019
Date of order
02/04/2019
13/04/2019
Everything from order to delivery was great and the product is first class.
5.00
Excellent

Date of publication
09/04/2019
Date of order
30/03/2019
09/04/2019
Cosmetic damage - probably in transit - to base but was replaced immediately. Most impressed with service and the parasol is well made and hopefully will survive much longer than other cheaper makes purchased previously.
4.67
Excellent

Date of publication
03/03/2019
Date of order
27/02/2019
03/03/2019
Great quality and delivered within 36 hours. Fantastic
5.00
Excellent

Date of publication
30/01/2019
Date of order
29/01/2019
30/01/2019
Such a quick and friendly service with delivery next day. Fantastic customer service.
5.00
Excellent

Date of publication
17/08/2018
Date of order
02/08/2018
17/08/2018
Fast delivery, excellent quality goods and great comunication
5.00
Excellent

soleroparasols.co.uk

soleroparasols.co.uk was certified by Trusted Shops on 14/03/2018.

Contact
Industrieweg 210
5683 CH Best
Netherlands
info@parasols.nl
soleroparasols.co.uk
Owner
Solero Trading B.V.
Industrieweg 210
5683 CH Best
Netherlands
Authorized representative
Pim van Keulen
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Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with soleroparasols.co.uk in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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