WINIX
Reviews:

117 total reviews   81 reviews in the last 12 months

4.46

Good

117 total reviews
81 reviews in the last 12 months

5
78 %
4
7 %
3
5 %
2
2 %
1
7 %

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Review summary

Customers are highly satisfied with the performance of the purifier, especially its effectiveness in cleaning air and reducing odours. The purifiers and filters are generally considered easy to install and operate. Many users also appreciate the quiet operation of the units, as well as the availability of discounts and deals. Fast delivery is frequently mentioned as a positive aspect by customers. However, some customers report delays in delivery and lack of notification about their orders. There are several complaints regarding poor order tracking and inadequate status updates. Feedback on customer service is mixed, with some customers experiencing slow or absent responses. Additionally, the high cost of replacement filters is a common concern.

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ReviewsWINIX

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(63)
Community member 
1 Reviews
 Verified

Good product, recieved in a week, wasn't notified of shipping

I placed my order and recieved it 6 days later which was great. Only issue was that I was not sent any shipping information. I was not notified of when the order was dispatched and did not recieve any track and trace information or notification of delivery. I was getting concerned after 6 days that I had not heard anything regarding my order only to return to my property to find it waiting for me in atrium of my flat building. The order email advised I was going to be notified of dispatch and provided a track and trace id which I did not recieve. Product works great and is quieter than expected at low fan speed. Almost not audible. If you want product suggestions for improvement a second handle would be useful for mobility and getting out of the box. Also a slight change in the guide/manual as it is hard to tell if plasma wave is on or not. Doesn't state if light turned on means off or on.
Community member 
1 Reviews
 Verified
I’ve been using the Winix 5500-2 for a couple of weeks now and I’m really impressed. It’s one of the best things I’ve bought for my room. I mainly use it to deal with vape smoke and general stuffy air, and it works really well. It noticeably clears the air and reduces lingering smells. The auto mode is excellent — it quickly detects changes in air quality and ramps up when I vape or use sprays, which shows it’s actively working. I also like that it helps keep the room feeling fresh even when the window is only slightly open. It doesn’t cool the room like air conditioning, but it definitely improves how the air feels. Delivery was fast as well, arriving within a couple of days. Overall, I’m very happy with it and would recommend it to anyone dealing with smoke, odours, or stale air in a bedroom.
Community member 
1 Reviews
 Verified
Speedy delivery, super easy to set up, ready to go in literally a minute or two. Very quiet operation, I have it in the bedroom and I don’t even need to put it into sleep mode at night! Dog also sleeps in the bedroom and there’s definitely less of an odour and the air feels fresher. Highly recommended.
Community member 
1 Reviews
 Verified
On the winix website they were selling the A332 for £39 each so I bought two then got a further £10 off for registering so got two for £68 which is an absolute bargain. So easy to set up and highly recommend this model.
Community member 
1 Reviews
 Verified

Good product but delivery arrangement can be better

The ordering was quick and easy. However, I did not receive an email of dispatch or tracking and there was no way I can check the status of the order. The delivery did happen a few days later without any notice.
Community member 
1 Reviews
 Verified
I bought this unit to replace a smaller one that I have. I use it because I have a wood burner and often smoke emanates from door when loading with wood. Cleans air very well. In normal mode it runs quite silently and not too bad when fan speed increases which isn’t too long. The unit is very efficient and is economical to use as a low power rating. Well worth the asking price.
Community member 
1 Reviews
 Verified

I like everything about the air purifier… but!

I like everything about the air purifier including the app, is easy to use. I have one major gripe however and it's that the unit automatically goes into sleep mode when it's dark and I have no way to override that it seems. In winter it's going to be in sleep most most of the day, that's bonkers!
Community member 
1 Reviews
 Verified
Very efficient service. Arrived promptly and just what I needed, as my usual supplier of my annual filter cassette seems to no longer stock it. Also cheaper than last time I bought from them. Great initial £10 discount. Would buy from again. Thank you :)
Community member 
1 Reviews
 Verified
Next day delivery was a nice surprise along with the £ off code made air purifier cheaper than Amazon. Lovely and quiet, the auto mode is great. Love that it shows how clean the air is Def helping my partners hayfever.
Community member 
1 Reviews
 Verified
Very easy to buy direct and the purifier was delivered very quickly. Can't comment on performance as it has only been on a a short time but in eco mode it is very quiet - Zero-S.
Community member 
1 Reviews
 Verified
Product arrived from overseas sooner than expected and in perfect condition!
Community member 
1 Reviews
 Verified
Easy to fit the filter and it’s really quiet especially on sleep mode. Very happy excellent product!
Community member 
1 Reviews
 Verified
Great customer service. Quality product.
Community member 
1 Reviews
 Verified
Quick and easy website, quick delivery.
Community member 
1 Reviews
 Verified
Excellent product, fast next day delivery.
Community member 
1 Reviews
 Verified
Great deal quick delivery and the appliance is working well as expected. Thank you
Community member 
1 Reviews
 Verified
An amazing product, cannot fault it. Customer service is 10 / 10 also.
Community member 
1 Reviews
 Verified
Community member 
1 Reviews
 Verified
Community member 
1 Reviews
 Verified
Arrived next day. Quick and easy to get up and running and we immediately notice an improvement in the air quality.

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About

WINIX

For almost 50 years, WINIX has been developing and producing consumer electronics products to bring clean air and comfort into your living environment… We develop, produce and deliver sustainable and...

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