topregal.co.uk

Reviews:

We purchased a solar carport from TOPREGAL, including solar modules, inverter, and storage (batteries). The following aspects particularly impressed us: 1) pre-purchase advice: when selecting the components to order, we received top-notch advice considering the local situation and usage requirements. A tailor-made purchase recommendation was developed without pushing us toward overly complex solutions. 2) the organization and punctuality of order processing and delivery. There were specific and strict requirements for both the delivery location and timing. This was expertly managed by the personnel in sales and dispatch. 3) the quality of the delivered goods and flawless functioning. The quality of the carport is top-notch. High-quality, precise, and stable aluminum profiles and connecting elements, a sophisticated design along with detailed construction instructions allowed us to assemble it effortlessly. The carport makes a very solid impression. 4) post-purchase advice: after complete wiring, the system worked at the push of a button. TOPREGAL offered to go through the extensive parameterization options, explaining and tailoring them to local needs where needed. We happily made use of this repeatedly. 5) the friendliness and patience of telephone consultancy: as non-professionals in this complex environment, we surely had one or another silly question. All questions were answered very kindly and with great patience. Thank you very much for that!

I am very satisfied with the collaboration with TOPREGAL. I would especially like to thank Mr. Serdar Demir, who has advised and supported me very well from the beginning regarding the LED ribbon. Whether before the order, with technical questions or afterwards – Mr. Demir was always available and quickly took care of my concerns. With such a product, it's important for me to have a reliable contact person. That was definitely the case here. Thank you for the good collaboration and my clear recommendation.

From quote creation, through ordering to delivery and assembly, everything went great. On the website, you could configure pre-made models and request a quote. This was promptly prepared and sent to us. After ordering, the date for delivery and assembly was agreed upon. Everything went smoothly. The shelves are of stable quality with reasonable workmanship. No burrs or sharp edges. Everything neatly painted. Happy to do it again.

The colleagues on site are very helpful and friendly. The goods were well packed and ready for pickup, and I was even helped with loading.\nI bought a digital display. A note regarding a possible referral to the supplier of the displays: The flight case for it has poor workmanship and is not recommended. It would also be good if the case opened on the broad side so the display could be easily rolled in and wouldn't require an excessive amount of force to push in and out. For a woman, removing the display from the flight case is almost impossible, and in the current version, at least two people are needed to push it in.

Fast delivery, reasonable price, everything delivered without damage or the like. Minus: unfortunately, the delivery through the forwarding company didn’t go smoothly… Although it was announced the day before (!!) that a 7.5-tonne with a tail lift would deliver (no forklift at the delivery address!), a 40-tonne WITHOUT a tail lift arrived. Truck directed to the main location. Unload, load onto own 7.5-tonne, transport to actual address, unload again, return to main location with a total of 1.5 hours of effort handled personally...

I would like to express my full satisfaction with the purchase of a dehumidifier from TOPREGAL, intended for export to Martinique. The administrative procedures related to this export were particularly complex due to the numerous required documents. Thanks to the professionalism, availability, and competence of the sales department, I was able to quickly obtain all the necessary documents. This invaluable assistance greatly facilitated the export formalities, which went smoothly. I would therefore like to thank TOPREGAL and their sales team for the quality of their support and efficiency. Show less

I wish to express my full satisfaction with the purchase of a dehumidifier from TOPREGAL, intended for export to Martinique. The administrative steps related to this export were particularly complex due to the numerous required documents. Thanks to the professionalism, availability, and competence of the sales service, I was able to quickly obtain all the necessary documents. This valuable assistance greatly facilitated the export formalities, which were carried out without any problems. I therefore wish to extend my sincere thanks to TOPREGAL and their sales team for the quality of their support and efficiency.

We bought a scrubber-dryer machine and so far I can only say that we are completely satisfied, both with the device itself and with Topregal's performance. The process to find the right device was very customer-oriented. The order and corresponding offers were very well tailored to us, allowing us to benefit from an additional promotion on cleaning agents that we would have needed anyway later on. The logistical process was very transparent, and the delivery went absolutely smoothly. The device itself also has an excellent price-performance ratio, and our employees are thoroughly impressed. So from our side, a clear thumbs up and five stars😉👍🏻

The ordered goods and subsequent delivery were basically fine. However, the ordering process was unnecessarily complicated for me. Since I ordered from the Swiss website, I assumed that the order would also be fully processed through a Swiss company. Only after placing the order was I informed that Swiss VAT and additional customs clearance costs would be charged. When I inquired about the total additional costs, I unfortunately didn't receive a concrete answer. Additionally, the order that had already been made online had to be reviewed and explicitly approved by email before it was further processed. In the end, everything worked, but I think the process and communication could be made more transparent and simpler.

Topregal offers very beautiful, sturdy material in fresh, pleasant colors. Home delivery is a matter of only a few days. You are well informed in advance about the day and time of delivery. It is important to carefully follow the instructions; otherwise, assembly is not achieved so quickly. It is crucial to respect the precise indicated distance between the crossbars by counting the holes. Once you understand the system, assembly goes very quickly. 100% satisfied.

From purchase to pickup (in our case) the service was top-notch. We were advised at all times and received all necessary information via email. The fact that Topregal offers both the option to deliver the products and allows self-pickup at the customer's request is very positive for us. And when you consider that a discount is granted for self-pickup, you know you're in good hands. We will gladly shop at Topregal again when needed. Thank you very much!

After a long search by myself and Topregal for the missing article (no result by the way), Topregal decided to refund me the full amount neatly. I want to emphasize that they did everything to help me find the article. Unfortunately without result. Such things happen sometimes, but all's well that ends well, I think.\nMany customer services could take Topregal as an example.

I received shelves from my landlord. However, for my purposes, some parts were still missing. I found and ordered something in the shop. Shortly afterwards, TOPREGAL contacted me and we realized that I had forgotten some parts. These were quickly added to my order. I was even allowed to pick up the items the same day from the warehouse. Thanks to the TOPREGAL team!!!

My experience with TOPREGAL was very positive. Especially when there were issues with the prepayment, I received excellent support from the customer service. In the end, everything worked out perfectly. The ordered electric forklift was delivered quickly, easily, and completely. So far, the purchased device is a top price-performance product with good quality. I was also contacted after the purchase and asked about my satisfaction. Overall, I can only recommend TOPREGAL based on my experiences :)

The company Topregal lives up to its name in every way. The entire process – from ordering to delivery – was smooth and professional. The quality of the products is excellent and fully meets my expectations. I am completely satisfied and can recommend Topregal without reservation. It can hardly get any better – everything here is truly top-notch! Special thanks go to Mrs. Klein. She is remarkable and impresses with her professionalism as well as her friendly and respectful demeanor. Her dedication left a lasting positive impression.

The contact with Topregal, whether by phone or email, was always friendly and competent. All questions regarding the solar carport we purchased were answered in detail. Also, the employee responsible for the area was consulted for technical questions. We can only have words of praise for every employee of the company. The carport with storage is very good for us. As we can charge 3 electric cars on sunny days here. In total, we have nearly 10 kWp with optimal orientation.

The goods from topRegal are top quality! The ordering process and delivery work excellently. The outstanding customer service in case of issues, like defective goods or wrong delivery, is noteworthy. Problem immediately resolved and handled to the best satisfaction.

We needed an additional shelf for our warehouse, and we came across Topregal. We ordered the shelf, the processing time was very fast, and the shelf was delivered within a few days. The quality is really superb, and the assembly was manageable with two people. I can truly recommend Topregal. Thank you!

I find the website very user-friendly and clearly structured, and the navigation is also very simple. I am also very satisfied with the quality of the goods. Only the packaging should be improved, because it often arrives completely damaged. So far the goods have not been damaged, but it cannot be ruled out.

Uncomplicated order, fast delivery. Criticism: The option was booked to be informed about the delivery date a day in advance for a fee. Then suddenly a call, the freight company is 60 km from my residence in front of my house and wants to deliver. Everything worked, but that was not how it was intended.