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Review summary
Customers consistently highlight the fast and reliable delivery, often mentioning next-day arrival and prompt dispatch. The ordering process is easy and straightforward, with the website being simple to navigate. Many praise the high or excellent product quality, as well as the helpful, knowledgeable, and responsive support team. The wide product range and strong stock availability are valued, and communication is generally prompt and clear, with timely updates and responses. Competitive or fair pricing is also frequently mentioned by satisfied customers. Some customers raise concerns about high or 'extortionate' prices. Additionally, there are occasional mentions of limited stock on specific items.
This text was automatically created by an AI system from user reviews.
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Authentic reviews from real people.
How Trusted Shops prevents fake reviewsReviewsnero.co.uk
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(87)
Verified
Spot on!
Good website, easy to find the kit we needed
Wide range of kit, so Nero had the stock lines we needed to build a complex prototype
The kit is in stock so even though some of our needs were esoteric mostly it was available next day
Team were really helpful, we are not piping engineers and they were patient with our dumb questions
Definitely competitive on prices, we benchmarked
Will come back
Verified
Had loads of orders delivered by them with one picking error. This was immediately resolved and sent foc next day sat am. We all make mistakes and if Nero do which is rare they put it right what else can you ask
Verified
Very easy to use website, clear information and easy ordering process. Items delivered next day, well packaged and constant communication throughout.
Verified
very good operation
We buy from you because pricing is competitive, parts are good quality, good stock levels and your delivery is fast.
Verified
very good follow up to my questions
when contacting Nero, I had a very good communication with the company and its staff concerning my order. Will order from Nero anytime.
Verified
Great Service,
Amassing service, if the parts are in stock, you have them in your place next day. A true life saver.
Verified
Been a customer for many years. .Always wuality delivered quickly.
Reply from nero.co.uk
Thank you for being a loyal customer and the 5 star review😊
Verified
I've used these people before and so once I found my old invoice it took a couple of clicks to order the parts. Despatch was confirmed and the goods showed up on Monday. Only slight negative was that I paid for next day delivery and it was a Friday so it turned up Monday which doesn't sound like great value to me - I know that's normal so it's more a comment on the couriers than these guys. Overall very satisfied and happy to recommend.
Reply from nero.co.uk
Thank you for the 5 star rating, the next day delivery is next working day, for future reference we do offer a Saturday service also😊
Verified
Speedy delivery Many Thanks
Verified
Easy to order. Quick delivery. Would use again
Verified
Arrived in good time
Verified
Reply from nero.co.uk
Thank you for the 5 star rating!😊
Verified
Reply from nero.co.uk
Thank you for the rating😊
Verified
Reply from nero.co.uk
Thank you for the rating😊
Verified
Verified
Brilliant company to deal with, very knowledgeable and efficient. Goods arrived on time.
Reply from nero.co.uk
Thank you so much for the kind words and 5 stars 😊
Verified
Really helpful and very good stock availability. They have kept us running on many occasions. Highly recommended
Reply from nero.co.uk
Glad we could be of service, thank you for the rating 😊
Verified
Fast delivery, but being able to obtain the material certificates could be made much easier!
Reply from nero.co.uk
Thank you for the review, we are glad you received the goods quickly, regarding the material certs we are working on a solution to make this easier, if placing online in the meantime there is a special instructions box you can leave a comment stating material certs are required and these will be sent with the goods or emailed through
Verified
Verified
Very good experience
Very good and fast return about my doubts.
Material have a high quality and shipping was very quick.
Absolutely I'll do business again with Nero.
To Verify Authenticity
Verified Reviews
Measures have been taken to ensure that the published reviews only originate from consumers who have actually used or purchased the products or services.Imported Reviews
They are not included in the overall rating. No verification measures have been taken.Contact
- +441216653900
- www.nero.co.uk
- info@nero.co.uk
- Oldbury, GBR
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