Certificate for meaco.com

No. X962CD850905F6DC8A6BA1E72C9AA9690
 

Approved on
13/03/2013
Valid until
12/03/2020
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for meaco.com



Excellent

4.86/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 428 Trusted Shops reviews collected in the last 12 months.
In total, meaco.com has already collected 823 reviews.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
20/04/2019
Date of order
17/04/2019
20/04/2019
Purchased a Meaco 25L to replace a old Ebac 880 Homedry I was not sure at first as I have not heard of this company before always buying Ebac before looked at reviews and everything looked good so took the plunge and purchased one I have been really pleased with the product it was delivered really quickly the customer relations was brilliant if you had any questions.
5.00
Excellent

Date of publication
13/04/2019
Date of order
10/04/2019
13/04/2019
Unfortunately the goods arrived damaged in transit but both affected parts were replaced right away.
4.33
Good

Date of publication
12/04/2019
Date of order
09/04/2019
12/04/2019
Fast free delivery great and small dehumidifier really quiet, thank you.
5.00
Excellent

Date of publication
10/04/2019
Date of order
07/04/2019
10/04/2019
I received my goods within 2 days
5.00
Excellent

Date of publication
04/04/2019
Date of order
01/04/2019
04/04/2019
An easy process, no problems.
5.00
Excellent

Date of publication
04/04/2019
Date of order
01/04/2019
04/04/2019
Quick free delivery ..great dehumidifier ...rang up for advice and got a real person immediately on the telephone who was happy to discuss my needs ..
5.00
Excellent

Date of publication
04/04/2019
Date of order
01/04/2019
04/04/2019
The dehumifier is working well and I am very pleased.

however I thought I had booked an morning delivery slot by paying extra £10 and I was offered an afternoon delivery slot instead, which meant I had to collect later
4.33
Good

Date of publication
31/03/2019
Date of order
28/03/2019
31/03/2019
Fast delivery and the HEPA filters I ordered work well for me.
5.00
Excellent

Date of publication
27/03/2019
Date of order
23/03/2019
27/03/2019
Patience This is the second request for a review before the product is received.
The Meaco product is very good but I was surprised and disappointed that the filter which cost 20 of the price of a complete dehumidifier only lasted 2 years, despite following the cleaning routine as instructed.
4.33
Good

Date of publication
27/03/2019
Date of order
22/03/2019
27/03/2019
Great service
I bought the wrong diameter pipe though
5.00
Excellent

Date of publication
22/03/2019
Date of order
19/03/2019
22/03/2019
Easy ordering and fast turnaround
4.00
Good

Date of publication
20/03/2019
Date of order
16/03/2019
20/03/2019
Quick, efficient, easy.
5.00
Excellent

Date of publication
20/03/2019
Date of order
09/03/2019
20/03/2019
Quick to respond to queries, and resent quickly when the package didn't arrive
5.00
Excellent

Date of publication
16/03/2019
Date of order
13/03/2019
16/03/2019
Very professional service
5.00
Excellent

Date of publication
12/03/2019
Date of order
09/03/2019
12/03/2019
Quick delivery. Very happy with this meaco filters. The air feels fresh and clean.
5.00
Excellent

Date of publication
12/03/2019
Date of order
02/03/2019
12/03/2019
So far filters seem to be working well
5.00
Excellent

Date of publication
10/03/2019
Date of order
23/01/2019
10/03/2019
I have previously bought goods from Meaco but my recent experience with this company was disappointing. The oscillating fan costing £79.99 stopped working after one turn. It was collected within 3 working days. After more than 2 weeks I had to involve Trusted Shops to get my refund. I was cut short on the phone when I called Meaco, only managing to say my name Very poor customer service.
2.33
Poor

Date of publication
10/03/2019
Date of order
28/02/2019
10/03/2019
Ordered on Friday, delivered Monday, with texts to tell me what time it would be delivered.
5.00
Excellent

Date of publication
10/03/2019
Date of order
28/02/2019
10/03/2019
Great company
5.00
Excellent

Date of publication
06/03/2019
Date of order
03/03/2019
06/03/2019
Great fast service and best price when I was buying.
5.00
Excellent

Date of publication
03/03/2019
Date of order
23/02/2019
03/03/2019
Got what I asked for, delivered when they promised
4.67
Excellent

Date of publication
03/03/2019
Date of order
27/02/2019
03/03/2019
Ordered late Wednesday and my dehumidifier was delivered before 11am on Friday morning - postage was free. This is the second time I have used this company and they are outstanding for customer service. If there was a 10 star rating I would give it to them. The item came well packed and a great dehumidifier.
5.00
Excellent

Date of publication
01/03/2019
Date of order
26/02/2019
01/03/2019
Great products and service.
5.00
Excellent

Date of publication
01/03/2019
Date of order
23/02/2019
01/03/2019
No problems whatsoever. Will use again.
5.00
Excellent

Date of publication
26/02/2019
Date of order
15/02/2019
26/02/2019
DPD delivered to the wrong address. They told me I would have to wait another day for delivery. I let Meaco know and they sorted it out and my dehumidifier arrived on the same day. The dehumidifier is just what I hoped for. You can set it which means it’s not on all the time. I love the laundry mode (which is really why I bought it). It’s quiet and I don’t need to empty it as often. Very happy
5.00
Excellent

Date of publication
25/02/2019
Date of order
21/02/2019
25/02/2019
100 to expectations.
5.00
Excellent

Date of publication
23/02/2019
Date of order
20/02/2019
23/02/2019
Very helpful person on the phone explained the difference between machines clearly and helped me decide which was best for our needs. We're a household of four adults so the washing machine gets a lot of use and drying is often a problem. So the Meaco dehumidifyer helps speed up the turnaround and is far more environmentally-friendly than a tumble dryer. It arrived really promptly and is great.
5.00
Excellent

Date of publication
22/02/2019
Date of order
16/02/2019
22/02/2019
Safe delivery but I had requested Thursday delivery and it arrived Wednesday while we were out.
Excellent product.
Communication good.
No hassle purchase.
Thanks.
4.67
Excellent

Date of publication
22/02/2019
Date of order
18/02/2019
22/02/2019
Love my new fan, much, much better than I could have hope for. Will buy another in next few months for kids room.
5.00
Excellent

Date of publication
21/02/2019
Date of order
18/02/2019
21/02/2019
Delivery by DPD was convenient and exact. I asked Meaco if the product worked in the winter to distribute the heat in drafty houses with high ceilings. It does so I bought this product in February. It works ok for that. Obviously it’s still winter/spring so I can’t comment on how cooling it is when it’s hot but I’m confident after experimenting with the settings that it will be great.
5.00
Excellent

Date of publication
21/02/2019
Date of order
18/02/2019
21/02/2019
All good just have to try it taking it to our yacht in Sicily
4.33
Good

Date of publication
20/02/2019
Date of order
05/02/2019
20/02/2019
I am no longer in the flush of youth but everyone at this Company made the repair of my dehumidifier simple and reliable. Customer Service as it should be. Their machines are great as well.
5.00
Excellent

Date of publication
20/02/2019
Date of order
17/02/2019
20/02/2019
Marvellous product and service , very impressed with Meaco & highly recommend.
5.00
Excellent

Date of publication
20/02/2019
Date of order
16/02/2019
20/02/2019
Arrived quickly, seems very smart and quiet. Only just got it going so time will tell but every happy so far.
5.00
Excellent

Date of publication
20/02/2019
Date of order
16/02/2019
20/02/2019
Good product and well made. Am now testing it as it has just arrived
4.67
Excellent

Date of publication
19/02/2019
Date of order
15/02/2019
19/02/2019
Delivered as stated and working
5.00
Excellent

Date of publication
19/02/2019
Date of order
15/02/2019
19/02/2019
quick delivery and very good item would recomend
5.00
Excellent

Date of publication
18/02/2019
Date of order
30/01/2019
18/02/2019
excellent service easy ordering and great product
5.00
Excellent

Date of publication
17/02/2019
Date of order
12/02/2019
17/02/2019
Excellent dehumidifier. I paid £10 to arrive next day and it did. Very pleased.
5.00
Excellent

Date of publication
17/02/2019
Date of order
14/02/2019
17/02/2019
Replacement filters delivered swiftly.
5.00
Excellent

meaco.com customer reviews

meaco.com

meaco.com was certified by Trusted Shops on 13/03/2013.

Contact
Meaco House Parklands Railton Road
GU2 9JX Guildford Surrey
United Kingdom
chris@meaco.com
meaco.com
Owner
Meaco (U.K.) Limited
Meaco House Parklands Railton Road
GU2 9JX Guildford Surrey
United Kingdom
Trade register
Guildford Surrey Company number: 5000418
Authorized representative
Chris and Michelle Michael
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with meaco.com in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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