meaco.comReviews

1: The order was sent out a day later than promised on website. 2: The brand new unit came faulty out of the box 3: It took 3 days of emailing back and forth to get them to finally arrange a collection. In those emails I had to send videos of the machine not working and they gave me instructions to try to fix the brand new machine?! 4: Replacement will only be sent out once the broken unit has arrived back to them, in the meantime shut up, wait and mop as i'm without the machine. And the worst part is their ignorance towards the fact that this is now the 4th machine I bought off them over the years and this is now the 3rd time I had to deal with them. (doesn't seem like the 2% failure rate they claim to have...) I'm sitting in at home all day waiting for the pickup, then waiting for days for the new machine to come sometime next week... and can only hope it won't be damaged or faulty again...