Reviews for meaco.com
4.73/5.00
Excellent
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Meaco (U.K.) Limited
Meaco House Parklands Railton Road
GU2 9JX Guildford Surrey
United Kingdom
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Guildford Surrey Company number: 5000418
Authorised representative
Chris and Michelle Michael
the most relevant positive review
2021-02-01T10:51:32Z 8 months ago
A great compact dehumidifier.
Very pleased so far. Easy to order. Arrived on time. Easy to set up with full instructions in a booklet not just online-hoorah.The water tank is on the small side but would be awkward to carry if much bigger.This is a domestic use product so is no use if you have been flooded.Hire something bigger and more powerful.I actually bought this for my damp cellar and if there is an outside airflow and the walls are damp this is not what you need.Not powerful enough, constantly emptying and not combatting the problem. It is not a substitute for tanking and insulating, but that is not the fault of the product, just my expectation of it. At that price an expensive mistake. Will be using it to help dry washing and combat more regular winter condensation issues, but don't really need it for that so wish I hadn't bought it. Should have done more research or contacted Meaco for advice before purchasing.
the most relevant critical review
2021-07-25T13:55:36Z 3 months ago
Its worth the weight.
Ordered an aircon just in time by the looks of things. (Sold out by the next day)
Ordered on sunday 17th july. Purley because they offered next day delivery and other places were 3 day delivery so had to count the monday as day 1 so should of arrived on the Tuesday.
Ended up emailing them first thing on the Tuesday to ask what my tracking number was to see what time my air con would arrive. Got a reply within 10 mins. Kinda avoided my question and just said you'll get an email and text once order has been shipped.
So basically telling me it hasn't been dispatched.(very annoyed)
I then get a automated email saying my order is delayed and they hope to ship between 24-48 hours. Very disappointing email to get as by this point ive melted !
Gave them the benefit of the doubt and just waited. Got to thursday still no email or aircon. Sent another email asking what the hell was going on. Remember i only ordered from meaco for the next day delivery!
She then sends me my shipping and said its been dispatched!
I was genuinely worried they over sold and didnt even have a ac unit to send me!
So it arrived on the friday morning.
Well heat wave is over for now but now that its here im not so mad as its a really good unit and even though heat wave has ended our bedroom is still stuffy so i have it on and im so pleased with it and i now have it ready for Augusts heatwave!
Customer service needs a bit of improvement they definitely beat around the bush giving you answers to your questions. Not sure why they didn't let me know on the monday that there is a big backlog of orders. (Was told the day it was meant to arrive)
Also had no info from parcel force (no text or email) i knew it was coming on friday and what time because as soon as i was sent my tracking info i stalked parcel forces website. So that needs to be addressed as if it wasn't for me stalking the tracking i wouldn't have known what day or time it was coming.
And id have been PISSED if i missed that delivery.
So all in all next day delivery was non existent and took 5 working days to arrive.
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What other customers say about their experience with meaco.com
2021-09-06T13:43:29Z 19 days ago
Love the product - like the fact that the fan can be put on a timer which makes sleeping easier and that it rotates. In moderate to hot temperatures [18-27 degrees] made a great difference.
In extreme heat i.e. +32 degrees, still looking for a product that cools the air down as well as re-circulates air for a bedroom which is reasonably priced.
The only downside was the delivery - fan arrived 48hrs which was great service normally but due to the intensive heatwave and an existing medical condition, would have been great if same day or next day delivery option had been available as I was struggling with the heat. It wasn't clear from site when the product would arrive as the tracker said on its way but no clue as to where it was early on. would be great to see the product being more widely stocked online.
Verified review|
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Answer by meaco.com
17 days ago
Thank you for your review Helen!
2021-09-14T08:26:32Z 12 days ago
The website is clear, concise and simple to navigate. The fan arrived in double quick time, although only in the box containing the product and not a further protective cardboard box. This may be in an effort by the company to reduce packaging/eco footprint etc. The box was undamaged so there wasn’t an issue.
I was surprised at the physical size of the fan, I should have read the dimensions I suppose, but pleased with its quality look and feel. It is without doubt the quietest portable fan I’ve ever encountered and has numerous convenient and practical features, especially the magnetic remote control holder in the centre front of the fan.
Typically the warm weather is now a fading memory but it will be a boon for next summer.
Verified review|
2021-08-28T07:39:35Z 1 month ago
I have been experiencing extreme hot sweats caused by cancer treatment for the past six months, this usually ends with me sitting in front of a loud, noisy fan to cool me down, not great during the night! This Meaco fan was recommended by a woman with a similar problem during her menopause and so far it works very well, set the fan to “eco mode” and it keeps the room cool, very quiet and can easily be left on all night, it is the closest thing to air con that I have found, I now have 2.
I can’t give any stars for customer service because I have not needed to contact them.
Terry
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Answer by meaco.com
24 days ago
Thank you for your review, Terry, we're happy to hear that your MeacoFan has been helping with your hot sweats!
2021-09-15T08:52:55Z 11 days ago
The 900w/1.8kw Meaco fan heater is perfect for what I need. It warms the room up quickly & is neat & tidy to look at, & for the amount of heat it gives out, I think it’s economical too comparing it with other heaters I’ve had. But that’s hardly surprising because it’s a Meaco, & I have one of their 20lt dehumidifiers which takes far less energy to run than previous brands I’ve had in the past. I’m very pleased with this product, so much so that when it arrived & I tried it, I sent off straight away for another one.
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Answer by meaco.com
5 days ago
Thank you for your review Christina!
2021-08-31T07:38:30Z 1 month ago
Surpassed expectations!!!
I wasn’t sure what to expect but my washing is drying so much faster. The air in that room has also been transformed. You can tell the difference from room to room. I intend to move it around the apartment to get the same effect everywhere. You don’t always realise how much damp/humidity is in a room until it’s extracted. Very illuminating.
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Answer by meaco.com
24 days ago
Thank you for your review!
2021-09-19T07:31:58Z 7 days ago
Exactly what we needed. This fan is better than expected. Bought for use in the bedroom. Very quiet and the oscillation is superb. We did a bit of research before we bought it and it combines the best bits of all of the others we looked at. Also very happy with the price.
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Answer by meaco.com
5 days ago
Thank you for your review Wilma!
2021-09-18T09:40:35Z 7 days ago
The fan is great, really super quiet on most settings. Oscillation is perfect as you can stop it in any position to focus if necessary too. Our kids are in bunk beds and this fan can reach them both.
Verified review|
2021-09-15T08:06:16Z 11 days ago
My wife loves the pedestal fan. Unfortunately our dog lives eating the remote controls, and has chewed up two so far. Meaco have shipped replacement controls within a couple of days. Great service.
Verified review|
2021-09-14T08:07:53Z 12 days ago
Fans from most manufacturers work well and move air around. The things that make Meaco particularly good are: the quietness of the motor, a wider choice of fan speed and a neat remote.
Verified review|
2021-09-17T08:26:09Z 9 days ago
My dehumidifier arrived on time and very well packed. It's exactly as described, quiet and works brilliantly. I'm more than impressed and can thoroughly recommend the MeacoDry ABC 12L
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Answer by meaco.com
5 days ago
Thank you for your review Tony, we're glad to hear that you're impressed with your MeacoDry ABC 12L!
2021-09-06T21:44:14Z 19 days ago
Very stylish, portable and powerful. This is my second purchase as they are so good, What could be better... WiFi with App control but maybe they do that already as I have not checked.
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Answer by meaco.com
17 days ago
Thank you for your review and feedback, Rob!
2021-09-17T09:54:54Z 8 days ago
Fantastic Fan! 1056 Air Circulator with remote too...best I've had. 1056 Air Circulator. Spare remote delivered in excellent time. In my opinion great value for money.
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2021-09-06T07:20:02Z 20 days ago
I purchased a case for my 1056 fan and a spare remote and got Quick nd easy service. I didn't use customer service hence my middle of the road 3 stars.
Verified review|
2021-09-14T07:39:21Z 12 days ago
Great product and delivered quickly. Very pleased with the quality of the 1056AC fan. And yes, it is very quiet and I have used it whilst sleeping.
Verified review|
2021-09-22T10:03:19Z 3 days ago
Quick dispatch from your depot. Shame that Parcel Force didn’t deliver when they said that they would. Happy with the product.
Verified review|
2021-09-13T13:51:49Z 12 days ago
Extremely efficient purchase and delivery and excellent communication. The instructions were simple but rather confusing.
Verified review|
2021-09-14T08:50:32Z 12 days ago
Excellent fan. Really efficient and quiet. Perfect for my daughter's bedroom but super light to move around if needed.
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Answer by meaco.com
11 days ago
Thank you for your review!
2021-09-19T07:21:49Z 7 days ago
easy to order, good communication and prompt delivery.Dehumidifier now working well in situ and is very quiet.
Verified review|
2021-09-11T14:22:24Z 14 days ago
Excellent service, quick delivery, great product. We have two of these fans and are very happy with them.
Verified review|
2021-09-04T08:31:00Z 22 days ago
Easy and reliable ordering process - it’s easy to use- plug and play neat size and simple controls
Verified review|
Reviews for meaco.com
4.73/5.00
Excellent
How is the rating calculated?
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updated on: 25/09/2021
certified since: 13/03/2013
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Details about meaco.com
meaco.com- Logo - reviews
Contact
Meaco (U.K.) Limited
Meaco House Parklands Railton Road
GU2 9JX Guildford Surrey
United Kingdom
Trade register
Guildford Surrey Company number: 5000418
Authorised representative
Chris and Michelle Michael