FixPart.co.uk

Reviews:

Whilst the service from FixPart was good the ordering process was easy and the part fitted perfectly ,I was disappointed by the actions of DPD in delivering the parcel.Once I saw that DPD was the delivery company I knew that there would be a problem-and sure enough I was right.Despite having my address on my gate and house wall and the fact that my house is only on of three with our postcode,the delivery driver went to other houses trying to deliver the parcel and was clearly told where my house was it was dropped off at some random address as presumably the driver could not spend any more time looking for us. Good product useless delivery by DPD

Yes super easy to navigate the system to find the part you need. I personally liked very much the facility whereby one can check the suitability of the part your ordering will actually fit your piece of machinery. Having done that and placed your order you them get a steady update of where your order is in the system and then to top that the item arrived on my doorstep as predicted. Excellent service

The parts i have purchased were correct, safely and promptly shipped! There are multiple options usually for most parts ranging from original to cheaper alternatives! The Pictures of parts are also helpful when trying for an exact match. If it could be somehow even easier to find the exact appliance you are looking for that is the only thing that would improve my experience! Fantastic service overall! Thank you

Fast delivery with good communication. I ordered fridge door slider brackets for a built in fridge. The AEG fridge came fitted with 3 brackets as standard however I have a handless kitchen so the door is split in 2 where by you need 4 brackets. Unfortunately you cannot order 1 bracket you need to order a pack of 3 . When you order the sliders the bracket that clips onto the slider does not come as part of the kit and needs to be ordered separately. This should be noted on the website to avoid 2 orders and 2 lots of postage costs.

Easy to order correct part. Input model number(it shows you where to find it), then it shows parts for that model with clear photos. Finally match the part numbers and pick your replacement. Your order is then picked checked and dispatched. You then follow the tracking provided until you receive your well packaged replacement. I will use again. It's simple fast and affordable.

Moved into a new home and needed an oven seal. Wasn’t clear on the model/part number based on the age of the oven. Took photos and FixPart were incredibly helpful in identifying part. It was sent and arrived very quickly. Only problem was their courier DPD delivered to wrong address and just tossed a damaged box on to a neighbour at No.1 (we are No. 14). Fortunately the seal was undamaged and easy to fit per picture. I don’t hold FixPart responsible for that and would happily use again.

really great customer service to order the correct parts I needed even on the weekend-and I chose a slower delivery for a cheaper price -it was slow-and a part I ordered 2 of arrived a week apart!! But overall I am really happy the parts fit my Bosch fridge freezer and freezer perfectly -knowledgeable and superbly helpful customer service -well done I thoroughly recommend.

Excellent service, which in this case could be improved! I ordered the water pump / filter housing on 01/07/2026 and it arrived on 04/07/2026. This was really excellent as our washer-dryer was out of action. It was the precise match to the pump I removed from the SMEG Washer Dryer, even down to the colour. The old pump had failed due to an internal leak which had allowed water into the rotor housing. This created a build up of metallic sludge, causing the motor to fail. Replacement was very simple, as I chose to remove the motor from the filter housing, rather than disturb the three hoses.

I was able to source a replacement door for my Tefal 9 in 1 air fryer through Fixpart when Tefal seems to have stopped making this model and stopped selling spares for it. I spent ~£40 to fix something instead of~£200 to replace it which always preferable. One star deducted because I selected a more expensive option for faster delivery (suggested by the site) and the delivery was actually the same or slower than promised by th3 cheaper option.

Received wrong colour of fridge door shelves. Dealt with very promptly and efficiently although communication was confusing. Initially told shelves would be replaced and I would receive a refund then different individual said sorry I had received wrong part and I would be refunded when I returned this. I explained what happened then told I wasn’t getting refund and replacement parts would be delivered. I received these and now told I should send incorrect items back and that I wouldn’t receive a refund. I was told to dispose of the incorrect items and not to return them? Just a bit confusing although I am now very happy to have received my original order.

I ordered replacement dampers for a Miele washing machine on Monday afternoon and chose the slightly more expensive option with 1-2 days delivery. My account showed the expected dispatch date as Monday, but the items were dispatched from France on Tuesday and delivered by Royal Mail on Saturday (with tracking available). I think the delivery estimate was very optimistic but, when the parts eventually arrived, they were identical to the original ones and were one third of the price of the same parts from Miele. They were also very well packed. Perfect except for the delivery time.

Needed an original replacement remote control for an old Yamaha Hi-Fi Amplifier. I wasted money on several so-called 'programmable' or 'all-in-one' replacements all of which were utterly useless and went straight in the re-cycle bin. Ordered the original replacement remote control from FixPart.co.uk, it was delivered within a week, problem solved. Great :-)

Onlly little, but a fridge door shelf fell out broken. Online I paid for a replacement. It didn't fit! All the trouble of returning and refunds etc. Tried Fixtpart, put in the model number, the part appeared...it wasn't cheap but it was the right shelf! Manufacturers original part....happy days! Fridge fully shelved, problen solved. My advice? Something breaks...don't fiddle around...try Fixpart first and avoid disappointment.

This website was very easy to use and as there are so many serial numbers for a Bosch fridge freezer I was able to check that, my order was suitable for my particular fridge freezer . The item was fairly priced and postage and packaging not too pricey and better still the item was with me within just two days . Would definitely recommend and use them again . Fabulous service .

I ordered a new shelf for the fridge door, product came in good time and was the right product. If I had one recommendation it would be for clearer pictures on the site and maybe dimensions of product. I was just working off the appliance serial number and description of the part so I wasn't 100% sure it was the correct thing until it arrived. The selection of parts on offer was excellent and it was easy to find things.

I have always reviewed where possible because it helps customer choice. The part I ordered was a pump for a washing machine, it said in stock and one to two days postage. I wanted an OEM part and not a copy so I paid a little bit more. After paying and two days later I received a message saying it was posted. The item was tracked but said it was coming from France and with their postal system it was another five days till I received the part. In a busy household the washing builds up quickly so this was the disappointing part of the purchase. The part itself was well wrapped in two boxes and a perfect match due to Fixpart's extensive model list. I.would use this company again but I would prefer more honest information or some extra correspondence if a time scale was not going to be met. Overall I am happy with my purchase.

I wanted to try to fix my washing machine door myself after checking it out on YouTube, it was surprisingly easy! Fixpart had the hinge I needed and 2 days later it arrived, the site was so easy to find the part I needed with my washing machine model number. And for a very small price it’s up and running once again. Give it a try yourself ladies it’s easier than you might imagine :)

The website was easily navigated and I was able to find the exact part quickly. The price of the item was fair too. That side of the transaction was amazing. My only gripe is that I had to pay £6 postage (which was half of the the cost of the part) only to recieve a huge cardboard containing the item. I only ordered a replacement belt for a tumble dryer. I feel like the item could have been put in more suitable packaging? Service was 10/10 though and I guess thats the overall consensus on it.

Easy process. Ordered a dishwasher tray. It came pretty fast, well packaged I happily stuck it straight in. The only suggestion I would make is for there to be measurements of the dishwasher racks on the website which would help people like me, looking for closely matching trays for a dishwasher that no one seems to remember ever existed. I didn’t try contacting customer services for help however so perhaps they would have pointed me in the right direction.

I ordered (22.05) a spare part for my hoover and I got a confirmation with 3-5 working days delivery. Unfortunatelly my order was not available even if "it is in the storage" text was readable when I ordered it and the same notice was on my order confirmation also. Because my order didn't arrive till 01.06 I sent an email with a question "where is my order?" I got an answer on 04.06 that FIXPART has no information about it but Fixpart would contact with the supplier and I would be informed...On 05.06 I got a "sorry" email from FIXPART that my order was not in stock (in this case why it was on webside ON STOCK...) and the supplier answer was in delay so I got an offer to cancel my order and I could get refund. My answer was that I could wait some days but I would like to get a real delivery date. I was waiting till 25.06 when I sent an email (at 11:11) to cancel my order because I didn't get any respond. The FIXPART customer service responded (at 13:14) that the cancellation is ok, but as soon as it is confirmed by the supplier I would receive a message from them. Finally I got a new message at 20:02 that they have just handed my order at FixPart (order number 202607682466) to the carrier (Royal Mail). Finally my order was delivered on next day. I was not satisfied with the information begining the webside where I made my order and later during the process I felt FIXPART had lack of information about own stock, own supplier and what is written on its own webside.... Please assure real and credible information to your customers.....