Reviews for downduvet.co.uk



Excellent

4.84/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 15 Trusted Shops reviews collected in the last 12 months.
Since registration, a total of 24 review have been collected.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
The service I received was a faultless one to one, I had good feedback from my enquiries all of which led me to my eventual choice which was the Dickenbergh 15 tog, it is a luxurious quilt that has improved my sleep greatly, if anybody wants a top quality quilt but thinks it to expensive just remember that it is an investment well worth making that will probably cost no more than £2 a week.
5.00
Excellent

Very helpful & friendly people & great service. Very good products too Many thanks for your advice Rien.
5.00
Excellent

downduvet.co.uk replies: 17/08/2017
Thank you for your kind comment, Sebastian! No doubt you will survive winter now :-) Regards, Rien Stierman

I purchased a Dickenberg Niedersachsen All Seasons Duvet. The excellent
quality lived up to my expectations, thank you.
5.00
Excellent

Should I need a duvet, Downduvet.co.uk would be my first priority. I shall no hesitation of recommending it to my friends if they need it.
5.00
Excellent

We love this duvet - very comfortable and light.
5.00
Excellent

Excellent product, delivered exactly as promised.
5.00
Excellent

I appreciate very much your willingness to deliver goods to long distance away FREE
I also appreciate your humourous customer service.
5.00
Excellent

downduvet.co.uk replies: 20/03/2017
Thank you Fai Now we have to fire somebody, because we are always serious when it comes to down duvets :-) Kind regards, Rien Stierman

Downduvet.co.uk has a good website with lots of information on the products they sell. It's easy to tell the difference between products and we found it easy to make the choice that suited us. The duvet we chose is wonderfully light and comfortable and beautifully made. The delivery of the item was on the slow side which was a little disappointing. But overall, excellent.
4.33
Good

downduvet.co.uk replies: 15/03/2017
Thank you for your kind review. As for the 'slow side': all our duvets are manufactured after ordering. In case of a not too common shell size it needs to be ordered. Kind regards, Rien Stierman

very fast delivery and duvet is beatiful
5.00
Excellent

Great service
5.00
Excellent

The down duvet is in superb quality. Prompt response from the dealer. I have also received a postcard in hand writing from Downduvet which is quite warm hearted. Thank you so much for the best service and duvets. I will buy another duvet from Downduvet again in the future for sure.
5.00
Excellent

downduvet.co.uk replies: 22/12/2016
Dear Kitty, thank you very much for the kindest review we've had so far Wishing you all the best, Rien Stierman

Delivery was very good on time. My Otto Keller all seasons double duvet with Batista cover is wonderful the goose down inside the duvet so very light, at the moment only need the 4.2 even without the central heating on all night. This duvet is warm, light over your legs does not ride up on you and stays over the bed all night without it sliding off you. Very good company to buy from. Fantastic..
5.00
Excellent

downduvet.co.uk replies: 30/11/2016
Now you have us blushing, Marilyn Kind regards, Rien Stierman

Excellent advice given over the phone. The pillow is excellent quality and a result of the good advice it's perfect
5.00
Excellent

downduvet.co.uk replies: 30/11/2016
Thank you for the friendly comment, Helen We love to see our customers satisfied. Kind regards, Rien Stierman

very satisfied
3.67
Good

My order arrived Oct.12th . Thanks for a great
product
4.67
Excellent

downduvet.co.uk replies: 30/11/2016
Thank you for your kind comment. The customs did take their time, but it was nice to experience your patience and trust. Kind regards, Rien Stierman

downduvet.co.uk

Contact
Bahnhofstr. 18
74858 Aglasterhausen
Germany
info@downduvet.co.uk
downduvet.co.uk

Owner
Dickenbergh Bettwaren UG (haftungsbeschränkt)
Bahnhofstr. 18
74858 Aglasterhausen
Germany
Trade register
Amtsgericht Siegburg HRB 12184
Authorized representative
Rien Stierman
More information about the Trusted Shops customer reviews
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with downduvet.co.uk in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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