Details
Contact
Reviews for downduvet.co.uk
4.75 / 5.00
Excellent
How is the rating calculated?
What other customers say about their experience with downduvet.co.uk
2 months ago
Delivery was exactly as anticipated as per the website. The minor issue with the tracking was resolved immediately after a straightforward and pleasant phone call to customer service when I spoke with Rien Stierman, excellent service all round. The high quality of our quilt was immediately obvious when we opened the box. We are very pleased with our choice and would happily recommend to others.
Verified review|
Answer by downduvet.co.uk
2 months ago
Dear Theresa, it is so rewarding to have a nice email like yours after one is merely doing his job. Good to hear that you are pleased with the quality of the duvet. Kind regards, Rien Stierman
2 months ago
We ordered 2 duvets from downduvet and received them a couple of days later with full tracking. The quality of the filling, cover, and stitching are unmatched by any other duvets I've tried. It feels like something special which is going to last for a long time. The customer service was perfect and the return policy is brilliant. I would absolutely recommend them
Verified review|
3 months ago
I was keen to buy a quality duvet made in Europe from a responsible, sustainable source. I am thrilled with the quality of my new duvet - thank you very much indeed Downduvet.
Verified review|
Answer by downduvet.co.uk
2 months ago
Dear Aidan, it was a pleasure to be of service of course. Good to hear that you are so happy with your new duvet and thank you for taking the effort to write a review. Kind regards from Aglasterhausen, Rien Stierman
5 months ago
very good advice over the phone . duvet is brilliant and light- of a high quality
Verified review|
6 months ago
Muito satisfeita com a compra (excelente Edredon de verão), bem como pela rapidez na entrega e processo de compra.
Verified review|
Answer by downduvet.co.uk
2 months ago
Muito obrigado pelos elogios, señor Messias! Atenciosamente, Rien Stierman
6 months ago
Excellent services Would definitely recommend to friends and family
Verified review|
8 months ago
We believe we got a great deal at Downduvet. Not only the quality of the comforter, e.g. down,is good but the fact we could customize it exactly to what we wanted it to be was absolute plus.
Furthermore the website is very informative offering a variety of products at a fair price and easy to handle. We can only recommend this firm to anyone who is looking for a down comforter.
Verified review|
11 months ago
Poor packaging as the carton box was broken while arrival. Fortunately there is not a rainy day, otherwise, the pillow would be damaged.
Verified review|
Answer by downduvet.co.uk
10 months ago
Dear Thomas, that is not good to hear. Thank you for your feed back, I see it as an opportunity to improve our service Kind regards, Rien Stierman