Reviews for downduvet.co.uk



Excellent

4.71/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 7 Trusted Shops reviews collected in the last 12 months.
In total, downduvet.co.uk has already collected 40 reviews.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
26/04/2019
Date of order
26/04/2019
26/04/2019
We believe we got a great deal at Downduvet. Not only the quality of the comforter, e.g. down,is good but the fact we could customize it exactly to what we wanted it to be was absolute plus.
Furthermore the website is very informative offering a variety of products at a fair price and easy to handle. We can only recommend this firm to anyone who is looking for a down comforter.
5.00
Excellent

Date of publication
21/02/2019
Date of order
21/02/2019
21/02/2019
Poor packaging as the carton box was broken while arrival. Fortunately there is not a rainy day, otherwise, the pillow would be damaged.
3.00
Fair

downduvet.co.uk replies: 25/02/2019
Dear Thomas, that is not good to hear. Thank you for your feed back, I see it as an opportunity to improve our service Kind regards, Rien Stierman

Date of publication
04/12/2018
Date of order
04/12/2018
04/12/2018
Just a wonderful, warm and extremly cosy duvet. The only problem is, that it is nearly impossible now to get up in the morning...
5.00
Excellent

Date of publication
17/10/2018
Date of order
17/10/2018
17/10/2018
Excellent quality. Great website that explained different fills, weights, warmth ratings.
5.00
Excellent

Date of publication
01/10/2018
Date of order
01/10/2018
01/10/2018
The duvet is excellent
5.00
Excellent

downduvet.co.uk replies: 02/10/2018
Thank you very much for your kind review, Evangelos, it is good to know we can help people in the USA through winter :-) Kind regards, Rien Stierman

Date of publication
10/07/2018
Date of order
10/07/2018
10/07/2018
Rien very helpful in finding correct pillow .Good service
5.00
Excellent

downduvet.co.uk replies: 02/10/2018
Thank you very much Leslie, I'm glad it worked out fine. Kind regards, Rien Stierman

Date of publication
08/07/2018
Date of order
08/07/2018
08/07/2018
Met all expectations of fine European quality and workmanship; prompt delivery to the United States in short time. Knowledgeable customer service representative further enforced I would only buy from that company again.
5.00
Excellent

downduvet.co.uk replies: 11/07/2018
Thank you very much Ursula, it was our pleasure Shipping usually goes quite well, as long as the customs are a bit cooperative :-) Kind regards, Rien Stierman

downduvet.co.uk

Contact
Bahnhofstr. 18
74858 Aglasterhausen
Germany
info@downduvet.co.uk
downduvet.co.uk
Owner
Dickenbergh Bettwaren UG (haftungsbeschränkt)
Bahnhofstr. 18
74858 Aglasterhausen
Germany
Trade register
Amtsgericht Siegburg HRB 12184
Authorized representative
Rien Stierman
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with downduvet.co.uk in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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