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How Trusted Shops prevents fake reviewsReviewscreoven.co.uk
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Verified
Give a dog a good name and see what happens….
The Amazon supplier rating wasn’t brilliant, but it seemed Creoven had been blamed for poor courier performance for UK customers. I checked courier names with them, and they seemed good performers. I then had to ask specific products details, which they provided brilliantly. I ordered, they shipped, and great product was safely received.
I ordered from the UK afternoon of 27 July, product was delivered from Germany on the morning of 31 July, perfectly packed.
My experience has been of excellent customer service and order fulfillment, both within a good price.
Positively, Creoven names the people responsible for processing your order or request.
I wish there were more suppliers like this on Amazon.
Reply from creoven.co.uk
Thank you very much for taking the time to share such a detailed account of your experience! We especially appreciate that you contacted us directly before ordering and gave us the opportunity to answer your product and delivery questions. It’s wonderful to hear that everything then worked as it should – from our personal support and careful packaging to the smooth delivery from Germany to the UK. Your comments about the personal contact with our team mean a lot to us. Thank you for your trust and your recommendation!
Verified
Customer service was excellent and extremely prompt and efficient.
Reply from creoven.co.uk
Thank you very much for your kind feedback! We’re delighted that our team was able to assist you quickly and that you had such a positive experience with us. We truly appreciate your recognition!
Verified
The service from Creoven was excellent with good customer feedback and communication.
Reply from creoven.co.uk
Thank you very much for your kind feedback! We’re especially pleased that you felt well supported and appreciated the communication with our team. Providing helpful and personal assistance is very important to us.
Verified
Arius ceiling fan spares
Item well packaged, delivered in good time would recommend
Reply from creoven.co.uk
Thank you very much for your recommendation! We’re pleased that your order arrived safely and within the expected timeframe. We really appreciate your positive feedback!
Verified
An excellent fan - easy assembly, quiet and powerful! We recommend it!
Reply from creoven.co.uk
Thank you for your kind words! We’re delighted to hear that the fan met your expectations with its straightforward assembly, quiet operation, and strong performance. Your recommendation means a lot to us!
Verified
Product and Delivery
Product and updates on delivery was excellent, the card was a nice touch!
Reply from creoven.co.uk
Thank you for your lovely feedback!
Really glad the delivery updates were helpful — and happy you liked the little card. Enjoy your product!
Verified
Simply the best customer service department I've ever dealt with.
Informed, speedy, helpful and friendly responses to my questions
Quite literally the gold standard of customer services. Thank you all.
Reply from creoven.co.uk
Thank you so much for your incredible feedback! 🌟 It truly means a lot to hear such kind words about our customer service team. We’re thrilled that our communication and support made a positive impression — comments like yours motivate us to keep delivering our best every day. Thank you again for your trust and kindness!
Verified
Super fast response and delivery
Reply from creoven.co.uk
Thank you for your review.
Great to hear the response and delivery were super fast!
Verified
Good product smooth service thank you
Reply from creoven.co.uk
Thank you for your review.
Great to hear everything went smoothly — much appreciated!
Verified
Arrived quickly
Reply from creoven.co.uk
Thank you!
Glad it arrived quickly.
Verified
Very professional and helpful in assisting with a technical query I had with a purchase. The speed of response was impressive.
Reply from creoven.co.uk
Thank you so much for your kind feedback! We’re delighted to hear that our team was able to assist you quickly and professionally with your technical question. It’s great to know our support met your expectations — we truly appreciate your trust!
Verified
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The creoven.co.uk online shop offers you a wide range of goods focussing on heating and ventilation technology for your home, wet location and garden, events as well as for application in hotel & rest...
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