First class customer service; goods exactly as described, arrived on time. Well packaged and not used the pump appears to be well engineered and good quality. The company kept me well informed about the progress of my delivery and I have no problem highly recommending them 10 out of 10 - well done

I found your website easy to navigate, I would be very grateful and happy if parcelforce could navigate their way to my chosen place of delivery (my local post office) they are unfortunately holding my item at one of their depot miles away (Shrewsbury) and I find the links unhelpful and frustrating. I would appreciate any input on this matter from yourselves, best regards Hywel Roberts

Order arrived quickly & as expected the heater is as described although it was fitted with a eyropean plug not a uk one so you will.need an adapter which h is no good for an outdoor socket.

I recently ordered 2 Design Air Purifier AirgoClean® 100 E units, from the Trotec online shop UK and was genuinely impressed. The website was easy to navigate, product descriptions were clear, and checkout was smooth. My order (GB-37000012850) arrived quickly and was well-packaged—exactly as described. The units themselves only have a 2 PIN plug but this was solved easily for me, as I have a number of 2 PIN to 3 PIN adapters but other people may not, so Trotec might consider putting adapters in for Ireland & UK orders. Quiet operation with a sleep mode. Also have both a Hepa filter and a gas filter so at least the cat litter trays don't smell as bad as usual. Customer communication was spot-on too. I received timely updates and felt confident throughout the process. It’s refreshing to deal with a company that delivers what it promises without any hassle. Highly recommended for anyone looking for reliable products and professional service. Will definitely be ordering again.

Best dirty water pumps i have ever bought and I have bought quite a few over the years.

Order and delivery were fine but when I tried to arrange a return the website said it was too big and I needed to contact customer service. When I did they said it could only be returned online. Still waiting for them to get back to me.

Great value product with great customers service 10/10

I needed more information about the unit but you answered my question by email

We should see more of your products in the UK , well packeaged and arrived on time . Trotec keep you informed about the progress of your order . The budget items are very good quality and PRICE

I was able to order what I wanted. The product was shipped quickly and there were no difficulties whatsoever.

Fast service, good product but appliances supplied to the UK should be shipped with a UK mains plug.

As always with trotec products They work faultlessly I have used there products for over two decades

Good delivery time. Only slight problem, it has a euro two pin plug on the power supply. Big awkward with a UK adaptor. Otherwise appears a nice machine.

From beginning to end it was smooth and effortless. Thanks for making parcel tracking as essay as possible. Some more about the product: I loved it. Perfect for my needs.

Very impressed with overall service answered emails quickly put you at ease the product l purchase am very happy with thank you will gladly recommend.

Awesome products and excellent customer service 👌

A great bit of kit , with all the whistles & bells of more expensive makes . I love the full digital display my other one didn’t have 5️⃣🌟