Great service all round. Very friendly & helpful staff.
Delivery on time, again with great staff.
The very helpful sales person Alan in store could not have gone to more trouble and the delivery guys the same. We had just had our stairway redecorated and they took extra care deliverying two heavy chests to first floor level. Well done Steve and Stu!
3 days ago
Good communications and great service from placing our order with Caroline to the delivery from Steve and Stu earlier today.
Slight flaw in the sofa was reported to Caroline and she responded quickly to our notitication
We have every confidence the slight issue will be resolved asap.
3 days ago
Amazing service, from purchase to delivery, very helpful staff with really good product knowledge.
Delivery was on time, good communication with friendly and helpful delivery drivers too. Will certainly use T R Hayes in the future - many thanks
7 days ago
Picked up a good quality item at an excellent price. Shop assistant very helpful re. delivery and delivery itself, by Steve and Max was spot on time and handled courteously and efficiently
A good experience all round
Always pleased with customer service and Steve and Max did a great job with the delivery. I thought getting the two sofas into the house would be difficult but they had no trouble at all.
9 days ago
T R Hayes is always excellent, from their outstanding customer service to the quality of everything they sell. We ordered some office furniture which arrived exactly when promised. Steve and his colleague who delivered our furniture arrived in smart T R Hayes face masks and were efficient and good natured. I literally can’t fault them and it’s not often you can say that about a company!
10 days ago
Fantastic service from TR Hayes, as usual (practically the whole of our house is furnished through Hayes).
Delivery was efficient, professional and Sam and Kristoff were excellent. Very polite and respectful of our property.
Very pleased with our settee, delivered yesterday. We ordered this settee back in October 2020, but as a result of Covid 19 and Brexit the manufacture and delivery were delayed for 6 months or so, but in all that time we had very good communication with T.R. Hayes Ltd, regarding the progress of our order.
We cannot recommend T.R. Hayes Ltd highly enough for their Customer Support during this tim
Very happy with the quality and delivery of my sofa’s and footstool.
22 days ago
Over many years, TRH have always provided me with excellent choice, quality, product knowledge and delivery. This latest purchase of a double Vispring mattress is no exception, and delivery by Steve and Max in these Covid sensitive circumstances was first class. Thank you!
Great selection plus helpful, knowledgeable staff.
Lovely shop to browse & buy.
1 month ago
Sam R at TR Hayes was brilliant! So helpful
With my purchase. Would thoroughly recommend
1 month ago
From order to delivery exceptional customer service, friendly helpful interaction. Delivery went without a hitch Sam and Max were so helpful, making sure everything was to our satisfaction before leaving, clearing all packaging and taking it all away. Thank you for making the entire experience so enjoyable. Very pleased with our ordered items too!!
After making a big mistake with the colour of my snuggler chair, the new one arrived today. Because of Covid I had to keep the original one for almost 3 months but was told to use it and not to worry’! Fortunately, there were no spills and the cat behaved! I would like to thank Mark and Andrea for their help and understanding throughout and Sam and Max for their friendly and efficient delivery.