trhayes.co.ukReviews

: 839Excellent

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Contact
Contact
T R Hayes LTD
15-18 London St, Walcot
BA1 5BX Bath
United Kingdom
Trade register
Companies House 01103138

Reviews for trhayes.co.uk

4.95/5.00
Excellent
How is the rating calculated?

191 reviews in the last 12 months

99 %
1 %
3 stars
0 %
2 stars
0 %
1 %
839 total reviews

What other customers say about their experience with trhayes.co.uk

Sort order Latest first 
Excellent service throughout. Good help and advice from Simon who took order whilst wife was chatting to Mr HAYES. Delivery delayed by ourselves twice due to illness with no issues or demand for payment. Amber very helpful in re-arranging delivery and taking payment of balance. Delivery men arrived dead on time, extremely polite and careful. Order 100% correct. I highly recommend T.R.HAYES thanks.
 
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Excellent, very patient (!), service in store from Bruce. Friendly efficient delivery by Steve and Frank.
 
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2 weeks ago
Steve and Frank the delivery drivers were really helpful and left my house clean and tidy. Thankyou
 
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I had absolutely no idea what twin beds I needed and found it very frustrating ! However Alan in the Bedding Department was outstanding, his knowledge and advice was extensive and also his patience I may add ! The delivery men were wonderful, setting up the beds and taking away the rubbish too. They were charming and most helpful. I really cannot speak too highly of TR Hayes, thank you !
 
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Steve and Kris rang before arrival and were charming and courteous. They removed my old bed and assembled the new one and checked all was well. I could not rate them highly enough. Same comments also apply to Mark O'Grady who helped me with the order and Amber who kept me updated with the deliver.
 
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3 weeks ago
First class service with order and delivery
 
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3 weeks ago
A good value piece of furniture delivered very promptly and courteously by Steve and Kris.
 
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3 weeks ago
Alan was very helpful and knowledgeable when we were looking for a new bed. Steve and Kris were very friendly when they efficiently delivered the bed and assembled it for us.
 
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Excellent product and service as usual. The Wiemann Bedroom Furniture arrived quickly and was delivered and fitted on the arranged date. The wardrobes and cabinets were all assembled and placed into position by Stuart who was polite and very helpful and left us with a clean and tidy room. We will certainly be going back when we require more home furnishings.
 
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3 weeks ago
Excellent customer service from my first call to the store. Very impressed and found staff efficient and courteous and very helpful.
 
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3 weeks ago
Experience in store was good - helpful but not pushy! Good range on show. Delivery by Steve and Tony was prompt, efficient and friendly Overall experience was excellent, just as it was 30 years ago.
 
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1 month ago
Excellent service throughout - from initial viewing of mattresses, through arranging delivery and delivery itself. Steve and Max delivered. They were very good. Efficient, clean and tidy. Thanks to all involved. It has been a good shopping experience!
 
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1 month ago
Excellent service from start to finish. Steve and Max took great care with the delivery of our furniture. They removed their shoes on arrival so as not to mark our carpets, took care not to damage the door frames and unwrapped our new furniture so we could inspect it before they departed. We are delighted.
 
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1 month ago
We have a very small, awkward entrance but Steve and Max have a great can-do attitude and got the sofa in with some clever manoeuvring. They also took time to look at dimensions for another piece of furniture we want and gave advice on what measurements to take on it to ensure they can get it in when the time comes. Thanks, Lads!
 
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1 month ago
Always an excellent selection with good prices. Just took delivery of an Ercol sofa. The guys were on time and installed the sofa with great care. They had to remove the rear feet to get it into the room and did so very carefully. They cleared up and removed all the packaging with no fuss. Very pleased.
 
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1 month ago
Steve and Tony, who delivered my furniture were brilliant!! Very impressed.
 
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Original sales staff were extremely helpful - just the right split of time between advice and letting me think about it. Delivery was just as agreed, and Steve and Kris set everything up like they promised. Price (admittedly in the sale) was very competitive too!
 
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1 month ago
Great service from the shop, kept informed, good delivery by Steve and Tony, polite and careful, small chip on the sofa frame, somebody will be sent to repair and review.
 
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1 month ago
Really helpful staff helped us choose our stressless chairs. they arrived quicker than expected and delivery was prompt and within allocated time slot. the delivery drive was very courteous and made sure we were happy with the goods after he assembled them
 
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Our Derby Barstools arrived earlier than the estimated lead time - a good thing Delivery was prompt and Steve put them together very speedily He also changed the feet for castors on our recently purchased bed Just the excellent levels of service we have come to expect from TR Hayes Mr + Mrs Davies of Batheaston
 
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