trhayes.co.ukReviews

: 955Excellent

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Contact
Contact
T R Hayes LTD
15-18 London St, Walcot
BA1 5BX Bath
United Kingdom
Trade register
Companies House 01103138

Reviews for trhayes.co.uk

4.97/5.00
Excellent
How is the rating calculated?

202 reviews in the last 12 months

99 %
1 %
3 stars
0 %
2 stars
0 %
1 star
0 %
955 total reviews

What other customers say about their experience with trhayes.co.uk

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3 days ago
The delivery was prompt to the appointed time and the two representatives were courteous and efficient and safe in the current circumstances We also had excellent service in attending the main shop in town later in the day
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3 days ago
We have had three deliveries in the last couple of months and every time we have been delighted. Steve and Tony were excellent in delivering and assembling our furniture today. Well done to all staff.
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3 days ago
Very satisfied customer.
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4 days ago
Very nice Ercol sofa delivered today by a couple of smashing and efficient chaps who knew exactly what they were doing! But then this is the service we always get from Hayes! Thank you.
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5 days ago
First time we purchased from T R Hayes and we are thoroughly pleased with our sofa and ottoman. We went into the shop having an idea of what style we were looking for and Claire, who was very knowledgable, helped us make our final decision. All the staff are friendly and helpful. Everything in the shop is of excellent quality and ideal if you want something that is unique. Thank you T R Hayes.
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7 days ago
Can't fault service from Hayes from start to finish. Staff all very helpful inshore and sofa delivered by Steve and Tom who were amazing - even cut back straggly branches to ensure the sofa was not marked when bringing it in.
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8 days ago
What an amazing place. Excellent customer service and I am very pleased with my furniture. Give it a visit, you will not be disappointed
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9 days ago
Steve & Tony who managed the delivery went beyond normal service and could not of been more helpful in carrying our furniture delivery to our 2nd floor room and placing our suite in a comfortable position. They were friendly, professional and tidy and a credit to T R Hayes.
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10 days ago
Fabulous shop, lovely goods and staff could not be more helpful. Ben is brilliant. Steve and Tony delivered this morning and assembled our new furniture. Amazing service, super friendly and great job. Thank you all so much, we will def be back
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12 days ago
Ordered my bedroom furniture on the 24th,July which was within lockdown, told to expect a 4- 6 week delivery.( could be an extra 2 weeks max) . Eventually delivered Friday 13th November, 16 weeks later. I would have appreciated a message or some sort of apology.. but none received. Pleased with delivery drivers and furniture. But disappointed with customer service .
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16 days ago
A really excellent experience from the initial discussion around colour options to delivery and assembly. Very pleasant and knowledgeable staff. I am really delighted with the table and the professionalism of the Steve and Tony who put it all together.
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17 days ago
Had excellent service from Mark. He couldn't have been more helpful in these difficult times of shopping online. Really helped narrow down some picture choices for me, and I cant be happier with the ones I have bought. Went back to the shop after his service around a chair I purchased. Still same excellent quality of service. I will be back...
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18 days ago
Excellent all round. Thank you.
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19 days ago
Thank you for pushing to the limits for help in purchasing and delivering the items requested in our "hour of need". Especially thanking Mark O'Grady. Regards Fred Clayton
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19 days ago
We're repeat customers - this shop is excellent from the attitude of all their staff especially the amazing delivery staff, Steve, Tony & Sam to the quality of thier goods . Nothing has been too much trouble for them e.g. one of the shop staff asked Steve to bring a display chair to my house to make sure it would fit through the extremely narrow door.He did, it did and we're very happy!
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19 days ago
We would like to take this opportunity to thank you and all your team for your proficient service with our recent delivery on all our furniture. From Sally in sales through to your delivery guys who were professional and most careful in delivering and installing all the furniture. Thank you
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20 days ago
Great service from Claire in sales through to Steve & Tony delivering our new sofas. Would recommend T R Hayes.
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23 days ago
Purchased three items of furniture. No pressure selling good old fashioned service.The delivery date was met, even in these troubled times. Steve and Tony delivered the furniture on time excellent job,no mess,job well done. Thank you. Steve and Tony were excellent. They arrived on time and quickly and efficiently brought our furniture in and assembled it. No mess excellent service
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25 days ago
Steve and Tony rang me 10 minutes before delivery and were extremely efficient and quick to deliver the new mattress and take away the old mattress
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25 days ago
Experienced knowledgeable staff who were happy to help and advise without trying to exert undue influence. Carpet department was excellent and fitters were first class. Friendly , efficient and tidy. Furniture staff dealt with all enquiries and calls with courtesy and efficiency.The delivery team was very quick and tidy. Overall a painless and deahappy experience during these very strange times
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