trhayes.co.ukReviews

: 862Excellent

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Contact
Contact
T R Hayes LTD
15-18 London St, Walcot
BA1 5BX Bath
United Kingdom
Trade register
Companies House 01103138

Reviews for trhayes.co.uk

4.95/5.00
Excellent
How is the rating calculated?

169 reviews in the last 12 months

99 %
1 %
3 stars
0 %
2 stars
0 %
1 %
862 total reviews

What other customers say about their experience with trhayes.co.uk

5 days ago
Bought a beautiful and very comfortable sofabed from the store in Bath. Received excellent service in store from Mark who, despite a rotten cold, looked after us brilliantly. Then perfect delivery and installation from Steve and Tony who went the extra mile in helping hoist the sofa bed up to the first floor and through the removed window, all in the pouring rain. Thank you all!
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7 days ago
Fantastic service from start to finish with our stairs and landing carpet. Highly recommended.
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18 days ago
The shop is an Aladdin's cave of delights, I would like to thank Claire for her excellent advice on my perchance of a power recliner and sofa, a second recliner is now on order. Sally was amazingly helpful and patient finding the items on my shopping list. Finally Steve and Tony the last point of contact with TR Hayes, helpful and chatty nothing was too much trouble, they took all waste away.
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20 days ago
Excellent customer service as usual. My query sorted promptly and the replacement bracket arrived from Germany within a week.
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21 days ago
Good service in shop and excellent delivery service by Steve and Tony
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23 days ago
Steve and Tony delivered our sofa excellent service
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24 days ago
In store service was excellent, but a long time ago owing to the coronavirus lockdown. The delivery was made today by Steve and Tony, who took care whilst assembling the table. They cleared the packing material and left the room clean and tidy. Highly recommended.
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1 month ago
Steve and Tony delivered the bed and assembled it. They were courteous and efficient.
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1 month ago
Have dealt with TR Hayes for many years and have always received excellent service, nothing is too much trouble for them. Latest purchase delivered last week by the lovely Steve and Tony and organised by the ever efficient Andrea. Huge thanks to Bruce for being so helpful and not a pushy salesman! This Company show others how things should be done. We recommend to everyone.
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1 month ago
Furniture arrived within expected time frame and quality is great. Will definitely use again
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1 month ago
The high standard of customer service in store delivered by Alan is an exemplar. Excellent product knowledge and thoughtful advice without pressure. Similarly, the delivery team of Steve & Tony completed their task in a friendly manner. They showed respect for our home, handled the two recliners with care and briefed us on their operation. On leaving they closed the gates securely.
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1 month ago
I was extremely pleased with the quality of the furniture I purchased - a Bergen dining table and chairs and 3 Harper sofas. I was very impressed with the delivery men, Steve and Tony who placed everything where I wanted it, unpacked and cleared everything away and were generally very helpful. I couldn't have wished for a better service.
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1 month ago
Good service, as usual. Delivery with care by Frank & Kris. Thank you.
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1 month ago
Excellent service from TR Hayes, in particular Steve & Tom who took care and attention in the delivery of our new sofas. The sofas look amazing as well so very pleased customers all round.
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1 month ago
Great service in the shop, and the delivery by Steve and Tom was polite and efficient. Well recommended.
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1 month ago
I was looking for 2 bookcases and I found exactly what I wanted. The delivery was prompt and efficient and I am delighted with the quality and design of the bookcases.
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1 month ago
Great service from start to finish
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1 month ago
Delivery of our new bed was on time. Steve & Tony who delivered and assembled the bed were a very efficient and friendly team. Would recommend TR Hayes for both their range of furniture and supporting services. Special thanks to Andrea for organising everything.
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2 months ago
This is one of the best companies I have ever dealt with They are so helpful, professional yet friendly, nothing is too much trouble The communication all the way through and delivery and set up was perfect I’m looking to place another order with them v shortly and highly recommend them to all friends and family I based over a 100 miles away but I was treated like a loyal, regular customer
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3 months ago
Excellent service and friendly staff, item is great quality too
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