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T R Hayes LTD
15-18 London St, Walcot
BA1 5BX  Bath
United Kingdom
 
Trade register
Companies House 01103138

Reviews for trhayes.co.uk

4.96 / 5.00
Excellent
How is the rating calculated?

178 reviews in the last 12 months

99 %
1 %
3 stars
0 %
2 stars
0 %
1 %
761 total reviews

What other customers say about their experience with trhayes.co.uk

Sort order Latest first 
While looking round the showroom the assistants were there for us if we needed help but let us wander on our own if not needed, we were given 2 hour delivery slots unlike some firms who just gave a date, The furniture was excellent, good quality and a competitive price, there is also a nice cup of coffee if wanted
 
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My delivery was on time, and placed in the desired position upstairs. The two delivery men, Steve and Max, kindly removed their shoes as my carpets are new. They were helpful and courteous.
 
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5 days ago
Very friendly delivery driver even though it was pouring with rain.well done
 
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ON time for delivery. Gentlemen quick and efficient. Service in store good which is most welcome these days
 
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1 week ago
Delivery slot was kept, the driver called beforehand. Sofas removed quickly nothing too much trouble, then new sofa built up and positioned where I requested. All rubbish cleared, Steve & Max did a great job, will definitely use again.
 
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Frank and Max were prompt in arriving and very quick and efficient at putting the bed together. Very happy
 
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All went very very well. No problems and friendly delivery staff
 
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Received the two sofas a few days ago. Very good service in the store, especially as we messed Mark around a bit by changing the order. Also Steve and Tony did an excellent job delivering via a complicated route round the back through the garage and across the lawn, as the sofas were too big to go through the front. Plus we are very happy with quality of build, colour and overall presentation,
 
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Truly excellent service from purchase until delivery. Everyone involved was a credit to TRHayes. Alan was very knowledgeable and gave us accurate and necessary product information when we first asked for assistance; for which we are extremely grateful. Delivery was also brilliant - clean, tidy and everything put into place. Thank you all
 
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2 weeks ago
Very helpful staff in the shop. Delivery men Steve and Frank very friendly. Thank you.
 
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2 weeks ago
Very good
 
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2 weeks ago
Excellent all round. Steve and Frank delivered bang on time this morning.
 
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We've dealt with T R Hayes for many years. The service has always been excellent. Friendly staff who look after you, whether you are just browsing in store, ordering or taking delivery of goods. A first class local company.
 
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2 weeks ago
Good showroom staff and advice delivered on time by Steve and Max nice guys
 
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3 weeks ago
A chair that I bought, but my husband did not like, was exchanged for the one he liked without questions asked. All staff were very helpful and friendly.
 
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3 weeks ago
Very pleased with delivery and the furniture delivery men Frank and Steve. They were very nice, polite and friendly. They set the furniture up and took all of the wrapping away. The furniture looks good and was delivered on time with the minimum of fuss.
 
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3 weeks ago
PLEASED WITH ALL ASPECTS HELP WITH SALE STAFF DELIVERY MADE SURE WE WERE HAPPY WITH EVERYTHING
 
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3 weeks ago
Really impressed with Frank and Steve. Very quick and efficient putting together table and chairs and popping it all in place. They took all packaging away had a quick cuppa and went on their way.
 
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4 weeks ago
Usual TR Hayes excellent customer service, both sales and office staff. Frank and Sam made sure delivery went smoothly.
 
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Goods in question was a sofa. One of the sides was misaligned, meaning that it was a cm higher off the ground on the left. Hayes fixed this on site, quickly and without fuss. I can't give a 5 for goods, obvs as they were supplied faulty by the manufacturer. I can, however thoroughly recommend Hayes for their service and professionalism.
 
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