trhayes.co.ukReviews

: 979Excellent

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Contact
T R Hayes LTD
15-18 London St, Walcot
BA1 5BX Bath
United Kingdom
Trade register
Companies House 01103138

Reviews for trhayes.co.uk

4.97/5.00
Excellent
How is the rating calculated?

199 reviews in the last 12 months

98 %
2 %
3 stars
0 %
2 stars
0 %
1 star
0 %
979 total reviews

What other customers say about their experience with trhayes.co.uk

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4 months ago
Have had a great experience with Hayes from Andy and Gregg in carpets, Alan in furniture, Amanda in Accounts plus delivery was excellent. A pleasure to deal with.
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4 months ago
Everyone is so polite and helpful, especially Kris and Tony who delivered our new sofa, and the products excellent. Shopping at Hayes is a pleasure.
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4 months ago
From the Salesperson, Phil, through to the Delivery guys, Kris & Tony we received an absolutely first class experience with the purchase and delivery of our 3 piece suite
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4 months ago
Excellant efficient service by all staff from ordering to delivery!
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4 months ago
Excellent service, definitely went the extra mile. Delivery men were also efficient and very polite.
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4 months ago
We bought a sofa and armchair from TR Hayes, the service and quality have been absolutely brilliant and you just don't get that from massive furniture warehouses online. Alan was very helpful and friendly when we were in the store picking the sofa and armchair. Frank and Stuart did a fantastic job delivering everything. Can highly recommend, we're very happy with our purchase.
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4 months ago
Good selection of quality named beds to try as best you can. Sales person attentive and knowledgeable about the products on offer. Delivery on time to an an address other than home as a surprise for my wife (who really, really liked the bed) and then Covid happened! Wife did not get away for 8 months to allow me to put in place. Hopefully she will be pleased when she returns tomorrow!
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4 months ago
We have used TR Hayes for years - always had excellent, friendly service, quality furniture and a good price.
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4 months ago
Thoroughly impressed with the TR Hayes offering. Excellent customer service, communication and brilliant delivery team. Steve and Tony did great job. Wouldn't hesitate to use TR Hayes again. Great choice of quality products and always competitive on price.
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4 months ago
An excellent experience all round. Mark, in the shop gave us great service in helping us choose our mattress. Covid then kicked in and so delivery was delayed. Delivery was eventually able to happen and Steve and Tony could not have been more helpful, they even took it upstairs to the landing which was a huge help which we had not expected. Big thanks
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4 months ago
Excellent service especially from Steve & Tony your delivery men. Taking away the old, very heavy matress and getting the new sofa bed up two flights of stairs Thank you
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4 months ago
Thank you TR Hayes, and thank you to Steve and Tony for the smooth delivery and setting up.
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4 months ago
Our telephone order was dealt with quickly and with kind efficiency on a busy Bank Holiday. The chair was delivered at the time requested. The delivery driver was also kind and efficient. We are very pleased with this new comfortable chair.
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5 months ago
I know that I can always rely on Hayes for great service in the store, a wide variety of quality products and also a friendly and professional delivery team. If only more stores were like this!
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5 months ago
Outstanding choice of in stock quality sofas --with experienced and product knowledgeable staff who can answer any relative questions.. Always kept informed with delivery date and van staff completed their duties in a calm and methodical manner despite restrictive property access. Would certainly use this company when the need for further furniture etc arises
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5 months ago
Steve and Sam R did an excellent job delivering our sofas. Very pleasant and helpful. Good team!! Sofas thus far are all we had hoped. It was worth waiting an extended 26 weeks rather than the 10/12 weeks, but we can blame that on COVID.
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5 months ago
Great information and advice given in store regarding the products. Approimate delivery dates kept to despite Covid 19. Very good delivery and asembly.
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5 months ago
Very attentive and knowlegable staff. Marvellous selection of goods and excellent delivery by Stuart and Dan who had to carry the sofa upstairs. I now am waiting for one cushion which was omitted from the delivery. Otherwise delighted.
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5 months ago
Very high quality furniture - no complaints at all. Delivery people (Steve and Sam R.) were super-helpful and efficient. Only complaint I have is PLEASE join the 21st century and start doing email invoices.
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5 months ago
Steve and Sam R were very pleasant and you should be proud of them.
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