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certified since: 18/06/2018
updated on: 25/06/2022
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Reviews for Love Kate's
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the most relevant positive review
8 months ago
I placed an order for an item which they subsequently found was out of stock. They made a great effort to let me know as soon as humanly possible so that I could choose something else to be sent at the same time as another item I had purchased. Having made another choice for which I was happy to pay the difference, they very kindly did not charge the additional amount as they wanted to ensure I remained a “happy customer”. Well done and thank you.
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the most relevant critical review
5 months ago
I ordered 2 cards on 4th February, and had confirmation that you had dispatched them that same day. From previous experience of Royal Mail, I expected to receive them within a maximum of 3 working days (ie by latest 9th February) which would be amply in time for my daughter's birthday on 10th February.
But they still had not arrived by 11th February - a full day after her special day! I am afraid I find this unacceptable!
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Verified review
8 days ago
I only bought one card, but am delighted with it; thank you. More importantly, the communication from Love Kate's has been lovely throughout, from order to delivery -professional, friendly, and thoughtful too (wording, small extra touches etc) which I so appreciate and are important! What I would call 'class' - WHAT a refreshing change to the average or below standard so-called customer service we encounter most of the time!! THANK YOU!
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12 days ago
I was on the last minute trying to find a birthday card and was so impressed by the choice and variety at Love KATES. My requests were promptly dealt with and the card arrived at the specified destination in plenty of time. I will most definitely use Love KATES for further purchases. Great service!
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19 days ago
My go to for cards. They always arrive on time. Such a lovely choice. The Quentin Blake cards are just delightful and beautifully done.The handwritten add on is a nice touch, makes it more personal.
Very economical too,especially with the free postage. How could you improve on that.
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1 month ago
Great service - I realised an issue after placing my order, dropped an email and issue swiftly sorted. Updates as to order status and recipient pleased with the ‘message in a bottle’ card. Will use again
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1 month ago
I bought the message in a bottle card .the quality is superb and looks fantastic.such a clever and novel update of the message in a bottle idea .
Sent in a very sturdy cardboard envelope to protect it.
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24 days ago
Second time of using site as first time so positive. Again excellent prompt service and delivery. The only thing that takes a long time is choosing the cards as there is so much to choose from!!
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1 month ago
The card is totally amazing!! My grandson will adore it, well made and of a high standard. Perfect. Customer service fantastic, keeping you informed of progress. Will recommend. Five stars.
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25 days ago
Lovely choice of cards that I’ve not seen elsewhere at reasonable prices.
Love Kates is my go to card shop, cards are always excellent quality, well packaged and received in gd time
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12 days ago
I've found Love Kates to be very helpful, efficient and pleasant to deal with. The cards are beautifully made and I will be using them again for my Mother's birthday in a few days.
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6 days ago
Discovered this website purely by chance looking for a gift. Found some great bits at a very reasonable price. Easy to order and delivered very quickly. Will definitely use again
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3 days ago
Very pleased with fast, efficient service, and delivery. Have separately ordered two Pop-Up cards, which are beautiful and will definitely use Love Kates again. Thank you.
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6 days ago
A wonderful, fast service. I love the choice of cards. Have used Love Kates before and will certainly use again. Many thanks.
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15 days ago
Great birthday card never seen one like it, brilliantly made will definitely be ordering more for future celebrations
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6 days ago
I love the cards I get from Love Kate. They are unusual and very reasonable in price. Delivery is also very quick.
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17 days ago
Perfect! Thank you Love ❤ Kates
Packaged well and all in tact.
You need 2x AA batteries for these but I had some.
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23 days ago
Lovely choice of cards. Easy transaction and fast delivery, very well packaged. A beautiful, quality product.
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23 days ago
Really thrilled with the quality of card delivery was quick I will definitely buy from you in the future
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11 days ago
Perfect birthday card for friend going through tough times.
Good quality card and speedy delivery.
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7 days ago
This is the shop I go to first for cards,always a good selection and get them quickly..and no P&P.
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19 days ago
Great cards for a special birthday, you had what i wanted, didn't have to leave the house.
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