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Review summary
Customers consistently praise the fast and reliable delivery, with many also highlighting the excellent, friendly, and responsive customer service that often exceeds expectations. The wide and unique range of cards and gifts caters to all occasions and tastes, and the quality and presentation of the products receive high marks. Most shoppers also appreciate the protective and attractive packaging, the simple and intuitive website and ordering process, as well as the reasonable prices, special offers, and loyalty benefits. There are occasional reports of delivery delays due to external factors, rare issues with damaged items or envelopes, and infrequent complaints about the checkout flow.
This text was automatically created by an AI system from user reviews.
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Authentic reviews from real people.
How Trusted Shops prevents fake reviewsReviewsLove Kate's
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(51)
(1197)
Verified
Amazing customer service! Fantastic company!
Only just found this online shop and am so glad I did! The cards are absolutely beautiful and what was so nice was that I was able to use my 15% welcome discount on sale cards that I had ordered. I also received a special offer free card which was absolutely beautiful. I messaged to say thank you and received the loveliest personal response. Very rare to find a company with such amazing customer service! Fantastic company!
Verified
So glad I stumbled upon this website
Really great selection of different cards & gifts. Packaged with care. Got some beautiful cards (peacock especially nice) and some quirky christmas cards, I ordered a few of the bottle ones, on arrival they didn't look too special, however when I had the time to look properly and open 1 it was fabulous. Can't wait for the feedback from recipients.
Verified
Great Choice & Service
Found the perfect card for a train fanatic but a little close to the date - it was so easy to order and the bonus of adding handwritten message so it could go direct to recipient.
Dispatched quickly with Royal mail tracking so I knew it arrived and in good time for the birthday.
Recipient loved the card - definitely will order again.
Verified
Arrived in excellent condition
I ordered two birthday cards. They were sensibly packaged up in a hard envelope, so that they arrived in perfect condition, without being bent or damaged in the post.
I was very happy with the way that Love Kates kept me informed about the progress of the delivery and the quality of the delivery itself.
Verified
Beautiful cards
This web site is easy to use although so many delightful cards to chose from. The delivery is prompt and cards arrive well protected. I find these cards so different from the norm and just what I'm looking for so much so that I've purchased some more. A well named company.
Verified
Unique cards
Everything I have received from you has been lovely You hsve a very good company who take pride in what they do snd treat customers very well. Your cards are very different from thr general run of cards which is why I like them.Everything is tasteful.As zu have said your cards have lovely designs thar are different from other companies.You do everything well but if you want a suggestion you could make cards a little bit bigger one or two centimetres each way.
Verified
Great customer service
I ordered a balloon with a pop up card in a box, but had forgotten to write a message to be put in the card, I was pleasantly surprised when I got a phone call , asking what I’d like put on the card, it was a really nice thing to do and saved my embarrassment. All was delivered in time for my wife’s birthday, which was only 3 days away. Very professional, with excellent service.
Verified
I am delighted with my Christmas cards and they arrived very quickly in perfect condition. It was a very satisfactory process , with thanks to the company. It was
much easier to look at and choose cards on line rather than go from shop to shop to find what you wanted.
Verified
Extremely impressed with this company. Very user friendly website and a welcome message on receipt of my order which I have not been used to.
I managed to find the cards I required by providing the minimal information yet the cards I was looking for popped up in seconds.
I will definitely recommend this company to friends, colleagues and family.
I am a freelance lawyer so I will certainly be visiting the site on a regular basis for all types of cards especially around Christmas.
Thank you for such an amazing choice of cards, efficient service and prompt response and delivery.
Where have you been all my life?
Many thanks Alison FCIlex
Verified
Great service.
The teddy i ordered for my daughters birthday
Came with the wrong top on
I emailed them straight away for a reply the following day due to me emailing on a sunday. They sent the replacement top that should have come on my teddy the following day no problems.
Thank you
Verified
Top quality cards
Very impressed with the cards, most better than they look on the site. As I had placed quite a large order, there were some free cards in my delivery which I did not expect but was very much appreciated.
Cards arrived well packaged and in excellent condition.
Verified
Really pleased with my gorgeous Tin of birthday biscuits i ordered for my daughter in laws birthday, The tin is just right for someone who loves anything to do with Peanut and co, and so appt for a birthday, im sure the biscuits will be delicious when she opens them. The tin will be lovely to keep things in after the biscuits are eaten. I t came promptly, well packaged, and i thought the price was good, as you can tell im well impressed
Verified
Excellent service
We had a request that wasn't able to be finalised on line. Your staff were excellent in assisting us with our request and our Granddaughter was over the moon when she received the card. A big thank you to your staff for their prompt and efficient service.
Verified
Special Birthday Card for a Gentleman Who Will Be 106 in August
I am beyond delighted with this special birthday card and equally more than impressed with your business acumen. The way this special envelope was packed clearly with love and care. You say, can we do better, I say no, please keep doing what you're doing.
A truly professional Company which is so refreshing in these times and I am sending you my sincere gratitude for your super elegant merchandise. This is a new website for me and I am so grateful that I found you and above all you did not disappoint.
Kindest Regards
Heather Pollard Allestree DERBY DE22 2RY
Verified
Christmas cards purchased from Love Kates. I have bought from here before because of the excellent quality products on offer. Always get a reliable and friendly service. Happy to shop with Love Kates again thank you.
Verified
Excellent card toppers
I have ordered quite a few card toppers from love Kate and have been really impressed with all of them. The quality is superb and very good value for money.
I now only order from this company as I have loved every single item.
They come quickly and packaged well.
I have even received a free card for placing my order with them.
I would highly recommend this company
Verified
Easy to order and I loved they would fill it out for me as well, being I am here in the US and my daughter lives in the UK.
She loved the cards and I am just so happy I found this site and will use it again!
Verified
First, but not our last order
Their website is easy to navigate with a good choice of products. Prices are awesome The cards with a hidden drawer of chocolates are so inventive. We sent one of these to our Gt.Nephew for his 6th birthday and he was thrilled. His Mum said "those little boxes are just so cute". Having the option of a message being handwritten was superb. Much better than a printed one. We're really happy with Love Kates and will be back for more soon.
Verified
This was a last minute panic purchase, as I had left it so late to get a birthday gift. My friend loves stationery and hares! I chose next day delivery, and it arrived, so everything was perfect in the end.
Thank you!
Verified
Excellent customer service, product well packaged & well informed of delivery.
I bought a gift for my friend from Love Kate's which she adores.
So pleased, I will definitely buy gifts from here again.
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Measures have been taken to ensure that the published reviews only originate from consumers who have actually used or purchased the products or services.Imported Reviews
They are not included in the overall rating. No verification measures have been taken.Contact
- +448001777255
- www.lovekates.co.uk
- happytohelp@lovekates.co.uk
- Newquay, Cornwall, GBR
About
Find the perfect greeting card, browse a range of special gift ideas. Gift-wrapping and card hand-writing services available. Easy ordering with fast delivery