Review summary
Customers consistently praise the fast and reliable delivery of their orders, as well as the careful packaging that ensures items arrive in perfect condition. The high quality, beautiful designs, and unique selection of cards and gifts are frequently highlighted, with many feeling that expectations are exceeded. The variety available is appreciated for catering to many occasions, and the website is generally considered easy to use. Service is often described as excellent, with staff going above and beyond to help, and most customers find prices reasonable and competitive, with good offers and value. Some customers mention occasional delivery delays due to external couriers, and there are suggestions for further inclusivity in the selection. A few users report issues with mobile optimization and address selection on the website, and some are surprised by shipping costs.
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How Trusted Shops prevents fake reviewsReviewsLove Kate's
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Verified
Special Birthday Card for a Gentleman Who Will Be 106 in August
I am beyond delighted with this special birthday card and equally more than impressed with your business acumen. The way this special envelope was packed clearly with love and care. You say, can we do better, I say no, please keep doing what you're doing.
A truly professional Company which is so refreshing in these times and I am sending you my sincere gratitude for your super elegant merchandise. This is a new website for me and I am so grateful that I found you and above all you did not disappoint.
Kindest Regards
Heather Pollard Allestree DERBY DE22 2RY
Verified
First, but not our last order
Their website is easy to navigate with a good choice of products. Prices are awesome The cards with a hidden drawer of chocolates are so inventive. We sent one of these to our Gt.Nephew for his 6th birthday and he was thrilled. His Mum said "those little boxes are just so cute". Having the option of a message being handwritten was superb. Much better than a printed one. We're really happy with Love Kates and will be back for more soon.
Verified
My last order was delayed by Royal Mail and didn't arrive in time to be given at the correct time. I let LK's know that Royal Mail let us both down and they responded immediately. Their positive response resulted in outstanding customer service. LK's is an excellent small business with good products and service. I can't recommend them highly enough.
Liz
Verified
Service "above and beyond"
The cards I bought are absolutely gorgeous! My daughter-in-law was delighted with her pop-up heart Mother's Day card and chocolates and the Easter cards were exactly what I was hoping for.
They arrived expertly packaged, in perfect condition, in very good time.
But what meant a great deal to me was the care I received when I needed help with attaching the message; I appreciated this consideration immensely.
I would have no hesitation at all in recommending Love Kate's as a company that really cares about their customers. Thank you, Love Kate's!
Verified
Excellent quality card .
Very easy online ordering .Good choice of cards & other items .
The card I bought was very well made & sturdy when constructed ,I’m sure the recipient will be delighted with it .
Excellent quality & very reasonably priced .
Arrived quickly well packaged & good communication from sender .
Verified
Has become my first port of call for cards now, the range of both designs and prices are both excellent, orders are carefully packed and delivered with care. The gift section is also worth browsing with very generous offers on. It’d be nice if there was a symbol to indicate which cards are plastic free as well as some more inclusive cards in braille for example.
Verified
A card is not just a card at Love-Kates - you can get a birthday card for absolutely any age you want, which makes a BIG difference for lots of people.
Nice quality, even more nicely packaged, and despatched very promptly.
Verified
Perfect gift for a Bestie
From chosing the gift,to ordering then delivery was all very easy ,efficient and quick
The BFF socks I ordered were lovely design and quality.reasonably priced too.
I thought it was a nice touch on the packaging the little 💕 hearts
Verified
The online shop has tonnes of different cards from many different ranges.
All at reasonable prices and the great thing I find is, I can buy a batch of cards all in one go, it’s less laborious than traipsing around card shops.
Verified
I love this site easy to order. Great selection of cards and gifts l haven't had a problem yet finding the right card when I need one. Always comes well packed and on time. You don't need to do anything better you are already doing it.
Verified
Really lovely range of cards. Very quickly delivered with standard shipping. Always order for special occasions and I am never disappointed! Would definitely recommend to friends and family.
Verified
Great prices quick delivery only advice I'd say is a little more padding on the bottom of the boxes for delicate item only due to how parcels get thrown around in transit but other than that perfect service and quality will and have used again
Verified
Really Good Cards
I spent a great deal of time online looking for a Christmas card for my wife. My criteria was for a large card, with an attractive front and meaningful words inside. When I got to LOVE KATES, I found exactly what I wanted. So, thank you Kate. I was more than pleased with the card when it arrived, and would certainly recommend your website to all those looking for quality.
Verified
Quickly delivered, well packaged, they look great and good quality. I haven't given them to the recipients yet, but I'm sure they will like them.
Verified
I always buy your birthdday cards recently about 5 they are so lovely but last one wasnt cheap but i dont remember paying the shipping fee before and was suprised how much it was?
S Hunt
Verified
I order from abroad. It works well.
Two possible improvements
Specifying the date of birthday/event so that you can process things to arrive in time.
I would then like to be able to do a multiple order rather than all the separate transaction I do at the moment.
Verified
These are really lovely snoozies,I bought them as a fun pair for my grandson as he’s practicing for the Iron Man & has to cycle 100+ miles as part of it .
The slippers are a beautiful colour bright red with the inside a lovely complimentary blue & a good fit .Very reasonably priced& excellent quality .Good communication regards tracking etc from seller ,highly recommend .
Verified
Lovely picture bought for my sisters birthday which is not for a couple of days so I’m I don’t now if she will like it or not
Verified
Wonderful service and excellent products
Wonderful service and very straightforward transaction. The straws were amazing as my granddaughter had a rainbow themed party. Thank you
Verified
Excellent, highly recommend.
Lovely card, recipient was very happy! Fast delivery and kept updated the whole time.