Love Kate's
Reviews:

16,423 total reviews   

4.90

Excellent

16,423 reviews since Feb 25, 2015

5
94 %
4
4 %
3
1 %
2
< 1 %
1
< 1 %
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Review summary

Customers consistently praise the extensive and unique selection of cards and gifts, often finding options they can\'t get elsewhere. The quality and uniqueness of the products are highlighted, with many describing them as beautiful, sturdy, and well-made. Fast and reliable delivery is a recurring positive theme, with most orders arriving promptly and well-packaged. Customers appreciate the reasonable and competitive pricing, often mentioning good value for money. Customer service stands out for being responsive, helpful, and willing to go above and beyond. Additionally, the website is generally found to be easy to navigate and order from. A few customers note minor issues with insufficient packaging protection for delicate items. There are also occasional mentions of difficulties with the checkout process or specific ordering functions on the website.

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ReviewsLove Kate's

(9)
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(50)
(1164)
Community member 
2 Reviews
 Verified

Unique cards

Everything I have received from you has been lovely You hsve a very good company who take pride in what they do snd treat customers very well. Your cards are very different from thr general run of cards which is why I like them.Everything is tasteful.As zu have said your cards have lovely designs thar are different from other companies.You do everything well but if you want a suggestion you could make cards a little bit bigger one or two centimetres each way.
Community member 
1 Reviews
 Verified

Great customer service

I ordered a balloon with a pop up card in a box, but had forgotten to write a message to be put in the card, I was pleasantly surprised when I got a phone call , asking what I’d like put on the card, it was a really nice thing to do and saved my embarrassment. All was delivered in time for my wife’s birthday, which was only 3 days away. Very professional, with excellent service.
Community member 
1 Reviews
 Verified
Extremely impressed with this company. Very user friendly website and a welcome message on receipt of my order which I have not been used to. I managed to find the cards I required by providing the minimal information yet the cards I was looking for popped up in seconds. I will definitely recommend this company to friends, colleagues and family. I am a freelance lawyer so I will certainly be visiting the site on a regular basis for all types of cards especially around Christmas. Thank you for such an amazing choice of cards, efficient service and prompt response and delivery. Where have you been all my life? Many thanks Alison FCIlex
Community member 
1 Reviews
 Verified
Really pleased with my gorgeous Tin of birthday biscuits i ordered for my daughter in laws birthday, The tin is just right for someone who loves anything to do with Peanut and co, and so appt for a birthday, im sure the biscuits will be delicious when she opens them. The tin will be lovely to keep things in after the biscuits are eaten. I t came promptly, well packaged, and i thought the price was good, as you can tell im well impressed
Community member 
1 Reviews
 Verified

Special Birthday Card for a Gentleman Who Will Be 106 in August

I am beyond delighted with this special birthday card and equally more than impressed with your business acumen. The way this special envelope was packed clearly with love and care. You say, can we do better, I say no, please keep doing what you're doing. A truly professional Company which is so refreshing in these times and I am sending you my sincere gratitude for your super elegant merchandise. This is a new website for me and I am so grateful that I found you and above all you did not disappoint. Kindest Regards Heather Pollard Allestree DERBY DE22 2RY
Community member 
1 Reviews
 Verified

Excellent card toppers

I have ordered quite a few card toppers from love Kate and have been really impressed with all of them. The quality is superb and very good value for money. I now only order from this company as I have loved every single item. They come quickly and packaged well. I have even received a free card for placing my order with them. I would highly recommend this company
Community member 
3 Reviews
 Verified

First, but not our last order

Their website is easy to navigate with a good choice of products. Prices are awesome The cards with a hidden drawer of chocolates are so inventive. We sent one of these to our Gt.Nephew for his 6th birthday and he was thrilled. His Mum said "those little boxes are just so cute". Having the option of a message being handwritten was superb. Much better than a printed one. We're really happy with Love Kates and will be back for more soon.
Community member 
3 Reviews
 Verified

Unique 3D Cards

Great choice of cards, which are very well finished. Quality 3D effects on most cards. Good range of reasonably priced gifts. Easy to use ordering system, so you never inadvertently send your cards to yourself. Fair postage costs and quick execution of order. Use of handwritten text to help personalise the card.
Community member 
8 Reviews
 Verified
My last order was delayed by Royal Mail and didn't arrive in time to be given at the correct time. I let LK's know that Royal Mail let us both down and they responded immediately. Their positive response resulted in outstanding customer service. LK's is an excellent small business with good products and service. I can't recommend them highly enough. Liz
T R
Tim R.
2 Reviews
 Verified
Easy to find cards I wanted & cards arrived promptly in quality packaging to keep them in perfect condition. Recommended! (Since many retailers stopped with musical & 'voiced' humorous cards this is a strong source for those.
Community member 
1 Reviews
 Verified

90th Birthday card - EXCELLENT

Ordered a 90th Birthday card for a very special lady & was more than pleased on its arrival. It’s even more lovely than expected!! Excellent service too. I’m sure I’ll be ordering from Love Kates in the future. Many thanks
Community member 
1 Reviews
 Verified
Absolutely amazing cards. Good price, fast delivery. Like card shops used to be. A brilliant selection. Will order again. Would have been a 5, but the packaging was a little bit poor. Some corners were a bit raggy as cards not protected in a box. Protected by cardboard pieces, but somehow didn't protect 100%.
Community member 
1 Reviews
 Verified
The customer purchase experience is probably one of the worst flows I have experienced on a web site. The order should be- choose a card, decide on hand written or not, delivery address, delivery method, total amount agreed and then checkout. Instead important info has to be entered from PayPal and when attempting to purchase using Apple Pay ( my first option) , it was impossible to choose the delivery address and method. Overall I was please when the card arrived, but the purchase experience was stressful and time consuming.
Community member 
1 Reviews
 Verified

Grandson roarsome musical Happy Birthday

Brilliant card. Delivery extremely quick. Well packed. Customer service beforehand very helpful. All these 5*. The only niggle would be the hand writing in the card could have been a little bit smarter?? And, a black pen would have been a better choice in my opinion, rather than blue. Sent on to Switzerland so hopefully still intact on arrival.
Community member 
2 Reviews
 Verified
I have bought these quilling cards twice now. I could get them in the USA and this is the only place I can find them in uk which is great as I have friends who collect and frame them. Hope you get more designs and Christmas cards also.
Community member 
2 Reviews
 Verified

Service "above and beyond"

The cards I bought are absolutely gorgeous! My daughter-in-law was delighted with her pop-up heart Mother's Day card and chocolates and the Easter cards were exactly what I was hoping for. They arrived expertly packaged, in perfect condition, in very good time. But what meant a great deal to me was the care I received when I needed help with attaching the message; I appreciated this consideration immensely. I would have no hesitation at all in recommending Love Kate's as a company that really cares about their customers. Thank you, Love Kate's!
Community member 
5 Reviews
 Verified
Love the cards but don't find envelope addressing easy. I don't doubt there is a way, but I can't seem to address more than one card per order so have to make each card a separate order.
Community member 
2 Reviews
 Verified
Great value and quality. My only gripe is mow with the mail service than LOVE KATES. i had the order tracked and to my mind it should not have taken them 3 Days to deliver.
Community member 
1 Reviews
 Verified

the pop up balloon and opening letter worked really well

the pop up balloon and self opening pop up 3D greeting was a real treat and surprise. Money spent on this wonderful easy to implement was definately worth the investment, to see the face of my wife.
Community member 
4 Reviews
 Verified
Really great range of cards to suit all occasions. The card I chose for my sister's birthday is beautiful. Perfect. I know she will be so pleased with it.

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Find the perfect greeting card, browse a range of special gift ideas. Gift-wrapping and card hand-writing services available. Easy ordering with fast delivery