Review summary
Customers consistently commend the staff for their friendliness, attentiveness, and impressive product knowledge, which contributes to a welcoming and informative shopping experience. The delivery process receives high marks for its promptness, professionalism, and careful handling, often exceeding expectations to ensure customer satisfaction. Shoppers express satisfaction with the high quality and diverse selection of products, as well as the personalized attention and tailored service that make them feel valued. The efficient shopping and delivery processes, along with swift communication and helpful after sales care, further enhance the overall experience.
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How Trusted Shops prevents fake reviewsReviewstrhayes.co.uk
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Verified
All of the staff at T R Hayes are just wonderful and offer a great service.
They looked after me throughout my purchases delivery is always on time and the after sales service is always brilliant.
I cannot thank them enough.
The latest item that I bought was a Timeout Swivel Chair which I am delighted with.
Verified
Lovely garden furniture in the sale
They delivered the garden furniture on time and put it together for us. It is good quality too. It would however be great if we could have bought the items separately rather than as a set.
Verified
Purchasing from TR Hayes was a pleasure. Having scoured the internet for a chest of drawers it was so much better to see a selection in a shop. Catherine was both friendly and helpful. Delivery was excellent and prompt. The delivery team were on time, helpful and efficient. Thank you very much.
Verified
We had several pieces of furniture delivered yesterday and the guys couldn’t have been more helpful and polite.
Verified
Good choice of mattresses and knowledgeable staff. Delivery and removal of old mattress all went smoothly,
Verified
I received excellent customer service from TR Hayes. I ordered a full bedroom suite all online but with particular support from Daren. My bedroom looks amazing!
Verified
Very good choice of chairs and a pleasant shopping experience. We ended up waiting longer than anticipated for the chair, but that was the manufacturer's fault.
Verified
Excellent all round. Friendly service. Good communication. Pleasant helpful delivery staff..
Just keep doing it!
Verified
Great products and Service
Not only is the product good but the in store and delivery service are second to none.
Verified
THe team always go out of their way to be helpful and provided an excellent service.
Verified
Excellent service from the staff and delivery personnel - as usual.
Verified
Good knowledgeable staff snd fantastic range of brands and products. Good service and helpful delivery
Verified
We like the furniture on sale which is good quality, and also covers a range of designs and options.
Verified
Great in-store help and delivery of bed and mattress
Helpful store assistant and very good delivery team who assembled the bed etc efficiently.
Verified
The display of mattresses in store was vast so we were able to try the different comfort levels of the different companies they stock. Catherine our assistant was particularly knowledgeable and patient with us.
Delivery service and disposal of old Mattress was also very smooth.
All very good, I can’t fault the service that TR Hayes provide.
Verified
Although a long wait our Sofa was ready for dispatch when we were told it would be
Good communication and delivery
Delivery driver and assistant were so brilliant and really helpful and I can’t rate them highly enough…. Top notch !
Verified
T R Hayes, Bath (Furniture Store)
Yesterday afternoon we visited TR Hayes, Bath, little did we know when we parked our car free of charge what a delight we were in for.
On entering the store we were greeted by an extremely polite member of staff called Dairen. He enquired what we were looking for and then proceeded to show us around seven floors of interesting sofas and chairs. His sales pitch was second to none, he is very knowledgeable, professional and nothing was too much trouble for him. He noted our interest in things and I am sure he knew what we would buy before we did!
Thank you Dairen at TR Hayes Bath you are a credit to the store.
If you need new furniture & accessories then look no further than this delightful quirky store with free parking in Bath.
Verified
GREAT SHOP, GREAT SERVICE, GREAT FURNITURE, GREAT QUALITY, GREAT PRICE. 10/10 MANY THANKS.
Verified
Highly recommend
We have been looking for a quality, stand out table set for our new kitchen for ages and this couldn’t be more perfect.
The gentlemen who delivered to us were absolutely brilliant and we couldn’t praise them highly enough!
Will definitely be buying from TRHayes in the future
Verified
Exceptional Service and Products
Genuine welcome to the shop when we arrived. Helpful, well informed staff throughout our visit. Great range of products. Payment and delivery of our console table was easy and efficient. Delivery drivers were prompt, courteous and really helpful in unpacking & placing the table because I’d had a hand operation. THOROUGHLY RECOMMENDED.
