Review summary
Customers consistently praise the high standard and quality of prints and products, as well as the prompt and efficient delivery. Many also highlight the excellent and reliable service, and find the website and ordering process easy and straightforward. Some customers report occasional issues with product quality, delays in delivery, and problems with packaging that sometimes lead to damaged prints. There are also frequent complaints about inadequate communication regarding order status, delivery updates, and responses to inquiries.
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How Trusted Shops prevents fake reviewsReviewsmy.fujifilm.com/uk
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I am a big Fujifilm and MyFujifilm fan. I buy calendars and sometimes prints. I know the quality of the printing is very good, but they no longer provide aluminium prints and secondly, the choice of perspectives is a little limited. The shots I tend to print most are landscapes and sometimes I want more than 16:9 e.g. 1:3, but that too is not available (see attached).
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The books are wonderful! look good, feel good, great quality. Beautiful lay flat pages. Well wrapped and greatly presented. Not cheap, but love them. Great work, thank you! The only thing that lets down is the postage/delivery, what I suppose is out of MyFujifilm hands (little bit lack of communication from the courier). These books make for really fabulous gifts.
Reply from my.fujifilm.com/uk
Thank you so much for the detailed review - we're so pleased to hear you are happy with the quality of your Photo Book. We'll take your feedback on the postage and delivery service, to see how this can be improved.
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Amazing quality for so little money!
Instead of paying £££ for school and nursery prints I would suggest just getting a digital copy and using Fujifilm to print them. Exact same quality for around £1 odd a print!!
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I did encounter an issue in that the wrong item was sent out.
It took several emails and a couple of phone calls to arrange collection of the wrong item and for the right item to be delivered.
Other than the delay the customer services team were helpful.
Reply from my.fujifilm.com/uk
Thank you for your honest feedback. We're sorry to hear that the wrong product was sent out, but glad that this has now been resolved. We'll seek to ensure this does not happen in the future.
Thanks,
MyFUJIFILM
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Great service for photo books
Recent photo book was delivered quickly and to a high standard. This was a gift to a friend who was delighted
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I am retired now but for many years worked professionally printing stills for a well known movie studio. The prints I received were of good quality for the price I paid , thank you
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Print quality is good. Packaging quality is really really flimsy and poor.
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Excellent service yet again top quality printing and quick turnaround delivery.
Many thanks .👍
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The service was easy to use and delivery was fast, did have some damage in transport but they resolved it straight away once I notified them and after some quick checks they were reprinted and dispatched quickly
Reply from my.fujifilm.com/uk
Thank you for your great review!
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Easy to use website and quick delivery.
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Excellent service and a really fun product, my daughter loved it.
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The images are bright.
The images are bright and arrived well packaged in super quick time.
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Great service again perfect printing every time👍
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Fast delivery and best Fujifilm photo paper ever in UK. Order placed online in the evening of Day 0, and photos arrived in the morning of Day 2 by Royal Mail.
Reply from my.fujifilm.com/uk
Thank you so much for your review - we are so pleased you are happy with the quality of our photo paper!