my.fujifilm.com/uk
Reviews:

377 total reviews   

4.15

Good

377 reviews since May 8, 2024

5
71 %
4
6 %
3
5 %
2
3 %
1
15 %
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Review summary

Customers frequently praise the high quality of prints and products, as well as the fast delivery and excellent value for money. The simple and user-friendly ordering process, both on the website and via app, is also widely appreciated. Many customers enjoy the wide range of products available. However, some customers experience issues with print darkness and color accuracy, and wish for more variety in print formats and options. Opinions on customer service are mixed, with reports of poor communication and unhelpful responses alongside positive interactions. Packaging also receives mixed feedback, as some customers find it flimsy and not protective enough, leading to occasional product damage. Additionally, a few customers comment on higher prices for certain products.

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Reviewsmy.fujifilm.com/uk

(23)
(4)
(8)
(9)
(107)
Community member 
1 Reviews
 Verified

You always do a great job printing my photos

You always do a great job printing my photos. Sounds like this service is changing soon. Hopefully the quality and service will continue. I was at the house of photography on Friday. I always enjoy visiting and there’s a great exhibition on at the moment.
Community member 
9 Reviews
 Verified
Overall print quality ok, a few prints were a touch on the dark side, majority were ok, do not think the lab have any control on exposure, so probably down to me! Will try next print order with a little exposure compensation! Usual fast turnaround, returned tracked first class.
Community member 
1 Reviews
 Verified
Purchased instax mini with a bag and extra sheets. Bought as a gift so no actual experience of this camera, however we own one ourselves - the perfect gift for a teenager! Best price was direct through fujifilm and great turnaround time.
Community member 
1 Reviews
 Verified
Top quality I have used other companies but I will be getting my photos from here from now on
Community member 
4 Reviews
 Verified

excellent experience

excellemt experience, great photo prints. This is highly recommended seller
Community member 
1 Reviews
 Verified
Prints are always good quality, quick delivery and so many options.
Community member 
1 Reviews
 Verified

Efficient service but images printed too dark

The service was quick and efficient, the paper stock and print quality was good, but the images were all printed far too dark.
Community member 
1 Reviews
 Verified
I am a big Fujifilm and MyFujifilm fan. I buy calendars and sometimes prints. I know the quality of the printing is very good, but they no longer provide aluminium prints and secondly, the choice of perspectives is a little limited. The shots I tend to print most are landscapes and sometimes I want more than 16:9 e.g. 1:3, but that too is not available (see attached).
Community member 
4 Reviews
 Verified
Excellent quality, photos look fabulous, I really recommend this calendar.
Community member 
2 Reviews
 Verified
The speed and quality of My Fujifilm’s service is exceptional.
Community member 
1 Reviews
 Verified
Great experience well worth it
Community member 
1 Reviews
 Verified

Good Service and quality

The photographs arrived promptly and I am very pleased with the quality
Community member 
12 Reviews
 Verified
First class printing and prompt delivery thanks again MyFuji . Can’t fault the service.
Community member 
1 Reviews
 Verified
My first print with Fujifilm and very pleased with the results.
Community member 
1 Reviews
 Verified

Great service

My delivery was super quick and in good condition.
Community member 
2 Reviews
 Verified
Community member 
4 Reviews
 Verified
Excellent service and quality. Highly recommended
Community member 
1 Reviews
 Verified
Community member 
1 Reviews
 Verified
Very easy to send off photos using the app. Prints arrived back very quickly, will use again.
Community member 
1 Reviews
 Verified
The books are wonderful! look good, feel good, great quality. Beautiful lay flat pages. Well wrapped and greatly presented. Not cheap, but love them. Great work, thank you! The only thing that lets down is the postage/delivery, what I suppose is out of MyFujifilm hands (little bit lack of communication from the courier). These books make for really fabulous gifts.

Reply from my.fujifilm.com/uk

Thank you so much for the detailed review - we're so pleased to hear you are happy with the quality of your Photo Book. We'll take your feedback on the postage and delivery service, to see how this can be improved.

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