Certificate for pro-shrimp.co.uk

No. XF89877F7193550A71537E16BF0E38946
 

Approved on
22/04/2016
Valid until
21/04/2018
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for pro-shrimp.co.uk



Excellent

4.90/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 1,301 Trusted Shops reviews collected in the last 12 months.
Since registration, a total of 1,662 review have been collected.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Excellent as always
5.00
Excellent

very good shop and I will be buying from again
5.00
Excellent

Excellent service
5.00
Excellent

Great service as always
5.00
Excellent

Excellent
5.00
Excellent

had what I wanted, delivered in excellent time and levels of communication re the delivery was excellent - would defo use again
5.00
Excellent

Brilliant
5.00
Excellent

the snail i have order i have only 2 of 10 living
3.33
Fair

Excellent
5.00
Excellent

First class
5.00
Excellent

I rarely add/trust online reviews however I would give this company 10 out 10 if I could. Customer service is quick, accurate, helpful and provided even out of office hours. Products were shipped promptly and well packaged to me in Ireland. Range of products are excellent and really good quality. Well done.
5.00
Excellent

Quick delivery, shrimps looked great and now happy in the tank.
5.00
Excellent

good item
5.00
Excellent

Excellent service and high quality shrimp . Highly recommended
5.00
Excellent

Read a bit of the book, seems interesting.
5.00
Excellent

Great service, quick shipping
5.00
Excellent

, excellent communication great delivery would recommend
5.00
Excellent

Professional
5.00
Excellent

Fantastic company and brilliant service. My order was dealt with quickly and delivery prompt. Cannot recommend these guys enough, they have a great selection of plants and food for your aquarium.
5.00
Excellent

All shrimp arrived dead.
1.00
Very Poor

pro-shrimp.co.uk replies: 17/08/2017
Hi Stephen, That 3 out of 3 shrimp die during transit is very rare. We would have replaced these for you, but sadly you never supplied any pictures as was requested.

Excellent, friendly customer service with rapid delivery
5.00
Excellent

Delivery bang on time, all creatures alive and healthy. Will definitely use this site again.
5.00
Excellent

Does the job
5.00
Excellent

Cant get better than this.
5.00
Excellent

As always, Pro Shrimp delivered great products, very well packaged and very quickly
5.00
Excellent

How online transactions should be conducted
5.00
Excellent

First time order and it was excellent service.
5.00
Excellent

I will be buying again soon
5.00
Excellent

Excellent service, would order from them again.
5.00
Excellent

Pleased with product and speedy service at which product arrived
5.00
Excellent

very pleased for shopping with you
5.00
Excellent

Fast delivery and product well packed.
4.67
Excellent

delivery was very fast I received the goods in a very short time
4.67
Excellent

Fast delivery and nice selection of products that are little harder to find elsewhere and received some good advice too from some people who know their stuff
5.00
Excellent

Exactly what it says it is
Delivered on time and packaging in ok order could have used bigger bag as slightly to neat in size other than that in good order
5.00
Excellent

The blue dream came in alive and well, and the bag and box were packaged meticulously to ensure the shrimp wasn't too stressed in transit. Very happy with my shrimp; it has acclimatized well to my nano tank thanks to the detailed instructions they had sent. Many thanks, I will be ordering from them again in future :)
5.00
Excellent

Overpriced for quality of product
2.33
Poor

Perfect. Great service. Quick delivery. All of my plants and shrimps are healthy and happy. Will buy from you guys again. Guaranteed
5.00
Excellent

Shells came in a variety of sizes. Some bigger then others which is nice wish there was an option to choose what size you require but other then that I put the smallest of the sizes into my aquarium and one of my hermit crabs (Santiago) went to each shell and spent a good hour at each about three days later he has chosen a new shell . Hopefully the others will change shells soon.
4.67
Excellent

Very thing was as described and delivered quickly so l'm happy
5.00
Excellent

pro-shrimp.co.uk customer reviews

pro-shrimp.co.uk

pro-shrimp.co.uk was certified by Trusted Shops on 22/04/2016.

Contact
Unit 3, Block 21, Old Mill Lane Industrial Estate
NG19 9BQ Mansfield Woodhouse NOTTS
United Kingdom
sales@pro-shrimp.co.uk
pro-shrimp.co.uk

Owner
Pro Shrimp LTD
Unit 3, Block 21, Old Mill Lane Industrial Estate
NG19 9BQ Mansfield Woodhouse NOTTS
United Kingdom
Trade register
Companies House 09867149
More information about the Trusted Shops customer reviews
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with pro-shrimp.co.uk in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

Genuine customer reviews for more trust
Trusted Shops is the leading trust brand for online shopping in Europe. Trusted Shops perfoms automatic and manual checks on all reviews, because only genuine reviews really help customers to make the right purchasing decision.