I am very happy with the whole selling experience with yourselves from purchasing to receiving my brand new sofa and chair. Steve and Frank who delivered my items were very prompt, polite and professional. They set up the electric reclining chair which was very much appreciated and put the sofa and chair exactly where I wanted them.
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5 months ago
Very good service.
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5 months ago
Excellent and friendly service.Steve and Frank the delivery men were brilliant
Many thanks to everybody
From buying the sofa to receiving it the service has been excellent.
Ben who sold us the sofa was lovely and very helpful, and Steve and Kris were equally as good with the delivery.
The service all the way from choosing our sofas (soon after lockdown was lifted) to the delivery today has been super excellent. We love this shop! Thank you also to Steve and Kris who were pleasant, friendly, helpful and efficient. The sofas are super thank you!
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5 months ago
Good old fashioned service from start to finish, thanks
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5 months ago
A sofa delivered this morning - Excellent service with a smile - thank you
Steve and Frank.
Becky (Frome)
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5 months ago
A* customer service
Arrived on time
Carried items where I needed them
Took away packaging
Will use again
A first class reliable service,as always. We have been satisfied customers of T R Hayes over the years,a pleasure to do business with. The motorised reclining chair recently delivered.is a perfect choice following professional and helpful advice from sales staff, and even the deliverymen were very considerate taking the time to demonstrate how the chair operated. Excellent customer service.
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5 months ago
We visited the shop - with parking! - and were given plenty of information about dining chairs. Our choice had been recently discontinued but a phone call ensured we were able to have them. Covid delayed delivery. Steve and Sam R did a great job of assembling and placing the chairs. Would certainly return to TR Hayes for future furniture purchases.
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5 months ago
Great service from Mark in store who helped find the perfect desk. Also great service from Steve and Sam R who were early when they delivered the desk, very friendly and helpful. Great service all round, thank you!!
Many thanks to Steve & Kris for arriving very promptly this morning to deliver my chair. It was assembled and the motor tested really quickly & professionally. This was Steve's second visit to us this year as he delivered a leather computer chair back in March in the same prompt, professional manner. Unfortunately lockdown meant that I forgot to give my feedback at the time. Thank you again.
Very good service in store . Delivery prompt and efficient, thank you Steve and Tony . We are very pleased with our wardrobe
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6 months ago
We've bought furniture from TR Hayes over many years and the service has always been friendly and excellent. On this occasion the chairs we ordered were delayed due to Covid-19 but we were kept informed throughout. Steve and Tony the delivery team were very efficient and polite.