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Top positive review
8 Mar 2024
Verified review
Excellent communication from the beginning - I emailed to say my order was for a birthday gift, could they please make sure it arrived on time and was safely packaged. I received a response within a few hours; my items were dispatched within 24 hours, they arrived after only a few days and everything was packaged perfectly. I am extremely impressed and wanted to share this as I did read some extremely negative reviews which worried me initially.
We have not received any of SEVEN orders placed (first on the 15th April). Bottles we use are out of stock and when you look at your website, it says orders complete which they blatantly are not - most are still in Germany due to a web Customs issue with DPD apparently....
High quality and strong bottles with ceramic swing tops. Shape and colour are excellent.
Shipping was rather slow and one bottle was smashed on delivery; I was surprised that more were not damaged as the packaging was not really up to international shipping and not marked fragile. A double box with some packing material would have been better.
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5 days ago
Verified review
A couple of the jars were a bit greasy. Expect items to look new
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22 Feb 2024
Verified review
Customer service was great. I received some smashed jars, which were agreed to be replaced and despatched immediately
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14 Feb 2024
Verified review
Good service all round. Lack of beong able to contact anyone is a negative
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