world-of-bottles.co.ukReviews:
86 reviews in the last 12 months734 total reviews
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Top positive review
8 Mar 2024
Verified review
Excellent communication from the beginning - I emailed to say my order was for a birthday gift, could they please make sure it arrived on time and was safely packaged. I received a response within a few hours; my items were dispatched within 24 hours, they arrived after only a few days and everything was packaged perfectly. I am extremely impressed and wanted to share this as I did read some extremely negative reviews which worried me initially.
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Top negative review
6 days ago
Verified review
We have not received any of SEVEN orders placed (first on the 15th April). Bottles we use are out of stock and when you look at your website, it says orders complete which they blatantly are not - most are still in Germany due to a web Customs issue with DPD apparently....
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Reviews for world-of-bottles.co.uk
4 days ago
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4 days ago
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Fantastic customer service sending me replacements of broken jars very efficiently and first lot came very fast too.
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5 days ago
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A couple of the jars were a bit greasy. Expect items to look new
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5 days ago
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Great well packaged fast delivery
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6 days ago
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Not one of SEVEN orders delivered
We have not received any of SEVEN orders placed (first on the 15th April). Bottles we use are out of stock and when you look at your website, it says orders complete which they blatantly are not - most are still in Germany due to a web Customs issue with DPD apparently....
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Answer by world-of-bottles.co.uk
5 days ago
Good morning,
Thank you for your comment.
Our colleagues have already contacted you. There is currently a problem with customs clearance, which is why there are currently delays in shipping to the UK.
Our colleagues are working hard to solve this problem.
Thank you for your understanding.
Your team from World of Bottles
9 days ago
Verified review
Lovely bottles
Really happy with my wedding bottles.
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9 days ago
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Better shipment partner and get real people to answer emails not an automated service
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Answer by world-of-bottles.co.uk
6 days ago
Hello,
Thank you for your comment.
We are very sorry if you are not satisfied.
Our customer service colleagues believe they have answered all your questions and your order has been delivered.
If you still have any questions, please contact our customer service team again.
Thank you very much.
Your team from World of Bottles
10 days ago
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12 days ago
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Very good
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19 Apr 2024
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Still awaiting my delivery and no communication of were my order/delivery is at.
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Answer by world-of-bottles.co.uk
13 days ago
Dear customer,
Thank you for your review. We apologise for the long delivery time and hope that you are still satisfied with the goods you have received. If you have any further questions, please do not hesitate to contact us.
Your team from World of Bottles
18 Apr 2024
Verified review
Customer service seems non existent
Order still not arrived yet and still no reply to my email asking to combine my 2x orders together and refund one of the expensive delivery fees.
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Answer by world-of-bottles.co.uk
18 Apr 2024
Dear customer,
we sincerely apologize for the delay. Your order is on its way and should arrive shortly. We apologize for any inconvenience caused and will be happy to answer any further questions you may have.
Kind regards
world-of-bottles.co.uk
18 Apr 2024
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15 Apr 2024
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Everything arrived fully intact and was always updated as to the progress of the delivery and very specific re time of delivery
Excellent products and service !!
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13 Apr 2024
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High quality and strong bottles with ceramic swing tops. Shape and colour are excellent.
Shipping was rather slow and one bottle was smashed on delivery; I was surprised that more were not damaged as the packaging was not really up to international shipping and not marked fragile. A double box with some packing material would have been better.
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12 Apr 2024
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6 Apr 2024
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Items shipped over 9 days ago & still haven’t received any of them.
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Answer by world-of-bottles.co.uk
9 Apr 2024
Hello,
Thank you for your message.
We are very sorry that there has been a problem with the delivery of your enquiry.
Our customer service colleagues have already arranged for a new delivery.
Thank you for your understanding.
Your team from
World of Bottles
5 Apr 2024
Verified review
Very pleased with the bottles ordered.
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5 Apr 2024
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The quality and the service
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1 Apr 2024
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Great product
Great product, as advertised, delivered promptly and well packaged so no breakages. Thanks!
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1 Apr 2024
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