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Review summary
Many customers appreciate the wide variety and selection of products, as well as the quality, design, and overall reliability of the bottles and jars. Fast and reliable delivery is also highlighted by some, along with positive experiences with responsive customer service and prompt replacement of damaged items. Careful packing is occasionally noted as a positive aspect. However, there are frequent complaints about delivery delays, missed deliveries, and issues with specific couriers. Customers often encounter problems with bottles arriving broken or damaged, and some are frustrated by repeated breakages despite receiving replacements. Packaging quality is inconsistent, with insufficient protection leading to product damage. Customer service receives criticism for ignored emails and lack of helpfulness. Additionally, issues such as stock shortages, missing items, and problems with lids or accessories—such as missing, unclear, or faulty parts—cause inconvenience and extra costs for some customers.
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How Trusted Shops prevents fake reviewsReviewsworld-of-bottles.co.uk
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Verified
Good range of WECK jars at an excellent price! The website was easy to navigate and delivery was very fast. Thank You!
Verified
prompt responses to questions about charges for overseas shipping
everything was cery carefully packaged
Verified
Let down by their courier partners constantly. Sadly the unreliability of the delivery service has pushed our business to Kilner! Waiting over a month for instock items to be delivered is unacceptable. The high cost of these deliveries paired with the unacceptable amount of breakages caused by poor packing and handling makes it uneconomical to continue to stock their products. Such a shame because the products themselves are fantastic.
Reply from world-of-bottles.co.uk
Hello,
Thank you for your honest feedback and for taking the time to share your experience.
We are very sorry to hear about the repeated issues with delivery, packaging, and handling. We fully understand how frustrating long lead times, damaged goods, and high shipping costs can be—especially when reliability is essential for your business.
We particularly regret that these challenges have led you to switch to another supplier, despite your satisfaction with the quality of our products. This contrast clearly highlights how important it is not only to offer excellent products but also to ensure a dependable and efficient service.
Please rest assured that we take your concerns very seriously. We will review the issues you raised internally and work closely with our logistics partners to address and improve these areas.
If you would consider giving us another opportunity in the future, we would greatly appreciate the chance to restore your confidence in our overall service.
Thank you again for your candid feedback.
world-of-bottles.co.uk
Verified
Brilliant!
I just ordered a box of Weck jars for my baking group. Great service, great products and really well packaged. Delighted!
Verified
Good responsive website that was easy to use. Items were very well packed and delivered on time.
Verified
I love the quality of the bottles I buy. They're perfect for the ceramic flowers I make.
Occasionally though, their packaging is sparse and fails, and I can be left dealing with loss of stock, broken bottles with shards and fragments of glass - which is not nice! They're always quick to respond though, and re-imburse or replace stock.
Verified
they are very helpful when iI receive broken bottles. Not their fault and they alway replace them.
Verified
Multiple missing items from order. No correspondence replies from company. They sent random, unrequested item but no the items that were missing from the order. Still waiting for the missing items and a reply.
Reply from world-of-bottles.co.uk
Dear customer,
We sincerely apologize for this incident and for any inconvenience caused.
We are pleased to hear that our colleagues have already been able to resolve your issue.
Kind regards,
Customer Service Team
Verified
Perfect quality and wonderful customer service. Highly recommended
Verified
I would generally give World of bottles a decent review as i've used their products for years. From ordering to delivery, their customer service is first rate. Even on the rare occasions there's been a breakage, this company actually cares for its customers.
Verified
Relatively expensive, probably because bottles came X Germany.
Reply from world-of-bottles.co.uk
Hello,
Thank you for your feedback.
We understand your concern regarding the price. Our products are manufactured and shipped from Germany, and we strive to offer high-quality glassware while keeping our prices as fair as possible.
We appreciate your order and your honest review.
Kind regards,
Customer Service
Verified
I’m delighted with my purchases. I’ve been a repeat customer and I’m really happy with the cost of the items I bought. The delivery was great any issues have been dealt with promptly and to my satisfaction so I can’t complain. I’ll definitely be buying from the store again.
Verified
Product range is good, quality of items is good but delivery costs, especially when you only want a small order, is pretty high.
Verified
Very happy many thanks
Verified
Problem with the original order which was rectified immediately and great customer service
Verified
Great Design Options at Great Prices
great design and well made as are the tops - thanks!
Verified
The bottles are exactly as described, well packed and a perfect size for my Christmas sloe gin gifts.. Unfortunately by instructions for delivery to a safe place were ignored , and the parcel was thrown over the fence landing on a flower bed with no protection from the rain.
Verified
You insist on keep using dpd as a courier despite consistently atrocious service. 3 days late yet again, 3 days sitting in our house, mussed days of work for no attempted delivery.....provable! And...the absolute kicker....the boxes arrive damaged,,, yet again and 3 bottles are smashed again. Im so sick of complaining about tgis and nithing....absolutely nothing changes. I cant run a business like this! Do better flaschenland.
Reply from world-of-bottles.co.uk
Dear Customer,
Thank you for sharing your experience with us so openly.
We sincerely apologize for the repeated issues with our deliveries and the inconvenience and frustration this has caused you.
We fully understand that delayed and damaged shipments are unacceptable, especially when you rely on timely and intact deliveries for your business. Please rest assured that we are taking your feedback very seriously and will urgently review your case internally as well as with our delivery partner DPD to prevent such incidents in the future.
Our customer service team will contact you directly to arrange a replacement or refund for the damaged bottles and to discuss how we can better support you with your future orders.
Thank you again for your honest feedback—it helps us to improve our service.
Kind regards,
world-of-bottles.co.uk
Verified
Verified
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World of bottles: Here you buy the beautiful bottles! At world-of-bottles.co.uk you find a big offer for bottles, jam jars, preserving jars, PET packaging, corks and accessoires for favourable prices...
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