Thank you for bringing this matter to our attention. I have looked into this for you and I can see that your order was despatched from our warehouse on the 17th at 8:39am With the nature of courier's tracking process, sometimes when parcels are picked up by the courier, they aren't processed through the sorting hub promptly, this can lead to no scanning on the tracking. We have raised this issue with the courier. We apologise for the confusion and hope you enjoyed the products.
Kind regards,
myShop Customer Support