Review summary
Customers frequently praise the quick and timely delivery of their orders and consistently report that items are as described and arrive in excellent or mint condition. Many also appreciate the professionalism and support received, and find the ordering process easy and straightforward, especially for international buyers. Communication is generally described as clear and helpful. However, a few customers mention delays due to external postal services. Some also report insufficient support or difficulty reaching the company, with particular concerns about unhelpful responses and lack of assistance regarding customs issues.
This text was automatically created by an AI system from user reviews.
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How Trusted Shops prevents fake reviewsReviewseibabo.uk
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Verified
Great service again
Brilliant Service from EIBABO, they have lots of technology stock at good prices. The pain from the UK side postal service is the only thing that lets things down. Germany to the UK is super quick 2 days, UK border force can often add another week. To be fair, it is parcelforce that are slow - they insist on sending a paper letter out instead of an email or text, just an outdated way of working. It is though, Still well worth using Eibabo in my opinion. never had a single item be wrong or missing. so I'll keep using them without a doubt.
thanks for being there for us :)
Reply from eibabo.uk
Thank you for your great review and your trust. We are especially pleased when we can deliver the goods within 24 hours, even if forwarding them to you takes a little longer. Tip: When ordering, choose shipping with DHL Express. While it's a bit more expensive, it's considerably faster in processing and customs clearance. We wish you a nice day and best regards to HALSTEAD. Your eibabo team
Verified
I got a little bit worried when I ordered at the beginning of the year and did not hear for a couple of days.
But I think your service is excellent and everything arrived in great condition.
Reply from eibabo.uk
Great, thank you for your feedback! Once we receive your order, you will immediately receive a technical confirmation of receipt. This will be followed shortly afterwards by an order confirmation. Emails of this kind are often identified as spam and end up in your spam folder. We therefore recommend that you mark emails from our sender as trustworthy. Best regards, Your eibabo team.
Verified
Expedient delivery. Personal touch with follow up email from real person.
Reply from eibabo.uk
Thank you very much for your great top rating! We are delighted that the delivery reached you so quickly and that you appreciated the personal touch of our individual follow-up email. It's wonderful that our service left such a positive impression on you. We sincerely thank you for your trust and look forward to serving you again with your future orders. Your eibabo team
Verified
Great service. Prompt delivery, well packaged, good prices. Web site very clear on the goods and the fact you can sell to UK without VAT is great.
The only thing that is a shame - and stops me giving you 5 stars) is the minimum order value of €150. I would far rather you had a "small order surcharge" which would mean I would use the service a lot more than currently.
Reply from eibabo.uk
Thank you for your review. Our tip: Use our wishlist function, for example, in your customer account. This allows you to collect items and then order them together. Best regards and all the best to Woburn Sands. Your eibabo team.
Verified
From order to delivery everything was smooth
Reply from eibabo.uk
Thank you very much for your great review. Thanks to our well-connected logistics network, we were able to deliver the ordered goods to you in a very short time. We look forward to your next visit to eibabo and wish you all the best until then. Your eibabo Team.
Verified
Replace minimum order value with an alternative
Th only improvement - and I think it is much needed - would be to get rid of the €150 minimum order value. Why not replace it with a "small order surcharge" for orders less than €150. I would happily pay a reasonable sum if that enabled me to make smaller orders possible.
Reply from eibabo.uk
Thank you for taking the time to leave a review. Your feedback helps us to further optimize our shop and service. We will gladly pass it on to our support team. Your eibabo Team.
Verified
Reply from eibabo.uk
Thank you very much for your 3-star rating. We’re sorry to hear that your experience was only average. We’d love to understand what we can improve – if possible, please let us know briefly what you felt was missing or what you didn’t like. Your feedback helps us to improve our service and ensure you’re more satisfied next time. Your eibabo team
Verified
Delivery was quick. Easy to use website. And ligitimate items
Reply from eibabo.uk
Thank you for your positive feedback! We are delighted that you are satisfied with the fast delivery, the user-friendliness of our website, and the quality of our products. We appreciate your trust and look forward to welcoming you and your friends back again soon. Your eibabo Team.
Verified
Staff were responsive and very flexible regarding changes of order.
Reply from eibabo.uk
Excellent. Thank you very much for your positive feedback. We are delighted that you are very satisfied with our service. We always strive to respond quickly and flexibly in order to offer our customers the best possible shopping experience. We look forward to welcoming you back to eibabo soon. Your eibabo team
Verified
Profesional.
Much appreciated.
Reply from eibabo.uk
Thank you very much for your great review. We are delighted that you find our service professional. Thank you for your trust – we look forward to supporting you again with your future orders. Your eibabo team
Verified
Reply from eibabo.uk
Thank you for the great review! We're so glad everything went well. Your eibabo team
Verified
I still have not received my order.
Hello,
You are asking me to review your service and delivery, but unfortunately
The order was placed on 21/04/2026 at 13:24.
Order number: #260421-1486084
At this point, I can only say that I will probably never use your service again.
I hope you will either send my order as soon as possible or refund me in full.
Kind regards,
Reply from eibabo.uk
We regret that you have not yet received your order. However, your shipment has been located in the UK since May 5, 2026. The package is currently being held in the UK because the required import fees have not yet been paid. Please settle the customs and import duties promptly to avoid the return of the shipment and the associated additional charges. For further details, please refer to the Royal Mail tracking information. You can find the link in the delivery notification we sent you. eibabo Customer Support
Verified
Reply from eibabo.uk
Thank you for the positive feedback. We would be very happy if you could tell us what you particularly liked next time. Warm regards, your eibabo team.
Verified
The parts were sent quickly and effectively even to The Netherlands.
Reply from eibabo.uk
Thank you for taking the time to write such a great review. Thanks to the high stock availability in the eibabo shop, we were able to ship your order very quickly. We look forward to your next visit and wish you a wonderful day. Your eibabo team
Verified
excellent choice and service
Reply from eibabo.uk
Thank you for your review. We are delighted that you are satisfied with our customer service. We look forward to your next visit to eibabo and wish you a pleasant day. Kind regards from Frodsham, your eibabo team.
Verified
Reply from eibabo.uk
Thank you very much for your great review. We are delighted that you are satisfied with your purchase, and we look forward to welcoming you back to our shop for your next order. Your eibabo team
Verified
Reply from eibabo.uk
Thank you very much for your great review. We are delighted that you are satisfied with our service and your purchase. It is important to us to continue providing you with a reliable shopping experience, expert advice, and fair prices in the future. If you have any questions about products, your order, or upcoming projects, we are always happy to help. We look forward to welcoming you back to our shop soon. Your eibabo team
Verified
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Reply from eibabo.uk
We appreciate your review. Unfortunately, you didn't leave us any further comments or notes. We hope you enjoy your new item and look forward to your next order with eibabo. See you soon. Your eibabo Team.
Verified
Reply from eibabo.uk
Thank you for your review. It would be helpful if you could tell us next time what you particularly liked or what could be improved. Warm regards to Woking. Your eibabo Team.
Verified
great service from start to finish
Reply from eibabo.uk
Thank you so much for your wonderful review. Of course, we will continue to do our best to ensure you receive high-quality products from us. We look forward to your next purchase. Best wishes to Wokingham, your eibabo team.