Certificate for packlinq.com

No. X4190C5D16F308B32A563132A6C42A631
 

Approved on
16/02/2018
Valid until
15/02/2020
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for packlinq.com



Excellent

4.73/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 208 Trusted Shops reviews collected in the last 12 months.
In total, packlinq.com has already collected 313 reviews.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
25/03/2019
Date of order
15/03/2019
25/03/2019
Excellent service. Delivery very quick. Good quality. Will be ordering again.
5.00
Excellent

Date of publication
24/03/2019
Date of order
14/03/2019
24/03/2019
On previous occasions I would have given this company a 5 star review. However I am still waiting for a delivery of goods that I ordered on 14th March I have tried to contact them twice but have not had a response. Not a happy customer now.
3.00
Fair

Date of publication
23/03/2019
Date of order
13/03/2019
23/03/2019
product arrived within stated time in excellent condition and detailed tracking available from time of order.
5.00
Excellent

Date of publication
21/03/2019
Date of order
09/03/2019
21/03/2019
Samples are perfect, quick shipping so will definitely be ordering more x
5.00
Excellent

Date of publication
20/03/2019
Date of order
10/03/2019
20/03/2019
excellent
5.00
Excellent

Date of publication
17/03/2019
Date of order
07/03/2019
17/03/2019
Great service as always... 5

We always come back to Packlinq for our beloved Blake Sleeves.

Kind Regards
Revolution Records
5.00
Excellent

Date of publication
17/03/2019
Date of order
07/03/2019
17/03/2019
Order dealt with quickly and product exactly what I was looking for, definitely good quality. Will definitely order from them again. Delivery also prompt.
5.00
Excellent

Date of publication
15/03/2019
Date of order
05/03/2019
15/03/2019
Efficient service and great product. Good communication throughout the process.
5.00
Excellent

Date of publication
14/03/2019
Date of order
03/03/2019
14/03/2019
Customer services are brilliant. Very patient with my first order and great communication since. Loved my last lot of packaging. So pleased to have found them.
5.00
Excellent

Date of publication
14/03/2019
Date of order
04/03/2019
14/03/2019
Customer service is amazing. Delivery is really fast and they keep you updated on any potential delays (due to strikes etc). Packlinq are the ONLY company that sell the large Natureflex gusset bags that I need for my business.
5.00
Excellent

Date of publication
13/03/2019
Date of order
19/02/2019
13/03/2019
Purchases are good. Delivery was poor but customer service was excellent in getting delivery sorted out.
4.00
Good

Date of publication
13/03/2019
Date of order
03/03/2019
13/03/2019
Once again, easy ordering, fast delivery and good quality.
5.00
Excellent

Date of publication
11/03/2019
Date of order
01/03/2019
11/03/2019
Excellent product but shipping courier used was PostNL who then used Yodel
There was no other shipping option at checkout
Previously DPD or GLS was a choice at checkout but was not given as an option on my order
PostNL and yodel are not a good choice of shipping for customers
3.67
Good

Date of publication
10/03/2019
Date of order
28/02/2019
10/03/2019
Very easy to navigate the site
Placed and paid for my order with ease

Excellent
5.00
Excellent

Date of publication
09/03/2019
Date of order
24/02/2019
09/03/2019
I placed 3-4 orders by now and delivery has been fast. The quality of the inner and outer sleeves for vinyl records is outstanding. Especially the 12" inner Record Sleeves Half Round. 90 micron thickness was such a positive surprise. It feels better than the Nagaoka and Tonar alternatives, at a fraction of the price. The only time I had to contact customer service I was treated like royalty
5.00
Excellent

Date of publication
08/03/2019
Date of order
22/02/2019
08/03/2019
Fast, efficient and informative, thank you
5.00
Excellent

Date of publication
06/03/2019
Date of order
23/02/2019
06/03/2019
Always the best, never the rest.
5.00
Excellent

Date of publication
05/03/2019
Date of order
21/02/2019
05/03/2019
Delivery was slower than expected as delivery company couldn't find my address but no biggy, great product and excellent customer service.
4.67
Excellent

Date of publication
04/03/2019
Date of order
22/02/2019
04/03/2019
Good experience overall.
4.00
Good

Date of publication
03/03/2019
Date of order
21/02/2019
03/03/2019
La livraison n'a pas été tenue dans les délais, ni au lieu prévu de livraison. Je donne une note inférieure à zéro au service chronopost qui a une très mauvaise image de marque.
5.00
Excellent

Date of publication
27/02/2019
Date of order
13/02/2019
27/02/2019
The website could still do with being tidied up a bit - have one picture of the product but have a drop down list of the sizes/dimensions available would make it MUCH easier/quicker to use. You could always change the pics depending on the size selected.

Customer service (Tobias) is excellent
4.33
Good

Date of publication
25/02/2019
Date of order
14/02/2019
25/02/2019
Excellent products, with people that are always helpful and understand our needs.
5.00
Excellent

Date of publication
24/02/2019
Date of order
03/02/2019
24/02/2019
The shipping company DHL misplaced my initial order and it's still in limbo in some airport somewhere. However, upon contacting customer service I was treated like royalty and a second shipment was arranged with no additional charge to me. This time I received it within a few days and the quality of the vinyl record outer sleeves (a.k.a. blake sleeves) in various sizes is fantastic
4.67
Excellent

Date of publication
22/02/2019
Date of order
12/02/2019
22/02/2019
Was very pleased with help from online chat and speed of delivery.
5.00
Excellent

Date of publication
21/02/2019
Date of order
10/02/2019
21/02/2019
good and fast communication, top products
5.00
Excellent

Date of publication
20/02/2019
Date of order
09/02/2019
20/02/2019
just shipping is not good. i suggest you change your post in france. Colissimo is not good at all
3.67
Good

Date of publication
19/02/2019
Date of order
08/02/2019
19/02/2019
Parfait, livraison rapide.
5.00
Excellent

Date of publication
17/02/2019
Date of order
04/02/2019
17/02/2019
Excellent, prompt service and good quality products.
5.00
Excellent

Date of publication
14/02/2019
Date of order
04/02/2019
14/02/2019
Excellent communication and speedy delivery. Great product - will buy again.
5.00
Excellent

Date of publication
13/02/2019
Date of order
02/02/2019
13/02/2019
Very good quality eggs Look (and feel) like real ones.
5.00
Excellent

Date of publication
12/02/2019
Date of order
22/01/2019
12/02/2019
great service
4.33
Good

Date of publication
10/02/2019
Date of order
31/01/2019
10/02/2019
As I haven't received my order yet having ordered it over a week ago I cannot rate the goods. The rest has been very poor so far I am hoping maybe when/if the goods arrive they will be OK
1.50
Poor

Date of publication
10/02/2019
Date of order
30/01/2019
10/02/2019
Placed my order 3 weeks ago and still waiting on delivery As this was for valentines orders , i have now had to apologise to my customers which has reflected bad on by buisness. When purchasing said 3/4 days from the date of order. Very dissapointed
1.00
Very Poor

Date of publication
09/02/2019
Date of order
30/01/2019
09/02/2019
Fast delivery and excellent product, just as described. Thanks.
5.00
Excellent

Date of publication
08/02/2019
Date of order
28/01/2019
08/02/2019
Best bags best service.
5.00
Excellent

Date of publication
07/02/2019
Date of order
11/01/2019
07/02/2019
Great Fast Service ++++++++++++++++++
5.00
Excellent

Date of publication
04/02/2019
Date of order
25/01/2019
04/02/2019
Very pleased with how things went from samples of the products to receiving my order, the outer record sleeves are great just what I needed & at a great price & free shipping made this a very good experience, I will certainly be ordering again soon.
5.00
Excellent

Date of publication
04/02/2019
Date of order
24/01/2019
04/02/2019
Fast and efficient - very impressed
5.00
Excellent

Date of publication
04/02/2019
Date of order
23/01/2019
04/02/2019
The glue strip of the bags has defects.
4.33
Good

Date of publication
02/02/2019
Date of order
23/01/2019
02/02/2019
Glad I found this Company.
5.00
Excellent

packlinq.com

packlinq.com was certified by Trusted Shops on 16/02/2018.

Contact
Corn. Verolmeweg 9
2171 KV Sassenheim
Netherlands
info@packlinq.com
packlinq.com
Owner
Emceepack B.V.
Corn. Verolmeweg 9
2171 KV Sassenheim
Netherlands
You can find reviews for other websites from this company here:
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with packlinq.com in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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