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Test My Pets UK
Reviews:

213 reviews in the last 12 months269 total reviews  

4.12
Good

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Top positive review

23 Sept 2023
 Verified review
I ordered the test for my blue staffy who has some allergies and skin issues. I was sceptical at first. However I had speedy test results. I sent my sample off on the Monday (1st class signed for) and I received the results by Friday afternoon. The online chat team were very quick to answer any questions. Also I like to think the test results are quiet reliable as I know she has issues with beef and turkey and they both came back as 100% reactive. This has made me feel more at ease with the results and the only food I was giving her with a 100% reaction was yoghurt. I feel that this test has helped me narrow down and able to eliminate more foods I hadn't even considered. The only downfall was , the app I downloaded would not work. However it turns out I didn't need the app, and the tracking system on your main page wasn't kept up to date. when I contacted your chat team informed me the exact date and time the sample had been received.

Top negative review

6 days ago
 Verified review
Scam. Said test 300 items but reports only gives 49 items with silly tests like abalone, clams and galangal which one would not give to a dog. Report seems like a standard one for humans and not dogs with comments such as brittle fingernails and nausea. Then it said my dog was deficient in Vitamin D and should feed salmon but he eats salmon every day. Noticed on Trustpilot that a USA website called Pethealthathome had exactly the same website but in US$. Complete scam. Have reported to Trading standards and applied for refund through paypal despite them saying money back guarantee. They ignored my request. Dont waste your money
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Reviews for Test My Pets UK

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6 days ago
 Verified review
Been waiting for a very long time to receive the testing equipment???
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9 Apr 2024
 Verified review
Sent the sample of hair on 1st March still showing not received,
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3 days ago
 Verified review
Have not received anything off them
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11 days ago
 Verified review
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22 Mar 2024
 Verified review

Best thing we ever did for our doggo

Without doing this test I'd still be unaware of my French bulldogs sensitivies so I'm very grateful for that.. my doggo doesn't itch anymore which is excellent and no trips to the vets at all we just changed her food so thank you. PS I've added before and after pictures.
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6 Mar 2024
 Verified review
Positive experience fast test results now putting action in place and going to see how he's doing in few more weeks my questions were answered promptly hopefully this is going to be a big help with his itching. Good company no issues at all. Thank you TestMyPets.
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OL
Olivia L.
Castlepollard
20 Mar 2024
 Verified review
Angel on chat was great but website confusing with two differing addresses and no email confirmation sent for order. If I had not taken a screen print I would have had real problems tracing it
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5 Mar 2024
 Verified review
Really clear concise information provided when preparing and sending the sample. Very interesting information back from the sample, which has helped me make better choices with my dogs diet.
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2 Mar 2024
 Verified review

The results seemed a little impersonal and generic

The results seemed a little impersonal. Most items listed were what most dogs can’t eat anyway. My dog has severe reactions at times and I was hoping for a more detailed report
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9 Mar 2024
 Verified review
I liked the ease of the process and the quickness of the results. I wold have liked acknowledgement that the sample had been received so I knew when to expect the results
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14 Mar 2024
 Verified review
Very helpful man Kai who answered my query. I did not read the instructions through which was my fault, not that he made me feel that way . Very impressed
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7 Mar 2024
 Verified review
Excellent Service! I am delighted I decided to use the services to test my dog. I now exactly what food and environments to avoid. Thank you
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8 Mar 2024
 Verified review

Customer service

Excellent customer service, they were happy to help me with navigating the website. I am looking forward to seeing the results.
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27 Feb 2024
 Verified review
It was so easy to get my dog tested for allergies with Test My Pet, a good price and fast too. I would definitely recommend.
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14 Mar 2024
 Verified review

blown away with the service

I was blown away with how quick and easy the process was & the results. Scary but brilliant & makes total sense
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11 Mar 2024
 Verified review
for years my dog has been itching, also had yeasty ears i can now change her diet to try to elevate this
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11 Mar 2024
 Verified review

Super Quick Turnaround

Great customer service and super quick with getting the results to us. Very impressed!
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2 Mar 2024
 Verified review

Live chat

Great service when I had a query and used Live Chat - sorted out the problem quickly
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LR
Lesley R.
Cheshire
16 Mar 2024
 Verified review
From ordering the Allergy Test to getting the results was a seamless service
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27 Feb 2024
 Verified review
good price, easy to order and to follow instructions, quick response.
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