Test My Pets UKReviews:
213 reviews in the last 12 months269 total reviews
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Top positive review
23 Sept 2023
Verified review
I ordered the test for my blue staffy who has some allergies and skin issues. I was sceptical at first. However I had speedy test results. I sent my sample off on the Monday (1st class signed for) and I received the results by Friday afternoon. The online chat team were very quick to answer any questions. Also I like to think the test results are quiet reliable as I know she has issues with beef and turkey and they both came back as 100% reactive. This has made me feel more at ease with the results and the only food I was giving her with a 100% reaction was yoghurt. I feel that this test has helped me narrow down and able to eliminate more foods I hadn't even considered. The only downfall was , the app I downloaded would not work. However it turns out I didn't need the app, and the tracking system on your main page wasn't kept up to date. when I contacted your chat team informed me the exact date and time the sample had been received.
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Top negative review
6 days ago
Verified review
Scam. Said test 300 items but reports only gives 49 items with silly tests like abalone, clams and galangal which one would not give to a dog. Report seems like a standard one for humans and not dogs with comments such as brittle fingernails and nausea. Then it said my dog was deficient in Vitamin D and should feed salmon but he eats salmon every day. Noticed on Trustpilot that a USA website called Pethealthathome had exactly the same website but in US$. Complete scam. Have reported to Trading standards and applied for refund through paypal despite them saying money back guarantee. They ignored my request. Dont waste your money
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Reviews for Test My Pets UK
6 days ago
Verified review
Scam waste of money
Scam. Said test 300 items but reports only gives 49 items with silly tests like abalone, clams and galangal which one would not give to a dog. Report seems like a standard one for humans and not dogs with comments such as brittle fingernails and nausea. Then it said my dog was deficient in Vitamin D and should feed salmon but he eats salmon every day. Noticed on Trustpilot that a USA website called Pethealthathome had exactly the same website but in US$. Complete scam. Have reported to Trading standards and applied for refund through paypal despite them saying money back guarantee. They ignored my request. Dont waste your money
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5 Apr 2024
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A true banging your head against a brick wall experience
I wanted to get my itchy Labrador tested so tried TMPs.I filled in the form paid my money....then it all went wrong.I could not open the file on the website with anything.3 failed chats and numerous emails later I got absolutely nowhere.Dispite knowing my email and password I could not sign into my account,I tried to reset the password,i never received any emails to do it and never received any emails with instructions.
If you want a banging your head against a brick wall experience you've come to the right company.Never did the test and despite asking numerous times never got my money back.
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8 Apr 2024
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Scam. Dont buy
Complete scam.Says tests 300 foods but results returned with less than 50 test items most were ridiculous items such as abalone or galangal. The biggest give away was saying my dog was deficient in Vitamin D and to feed him salmon and sweet potato. This is what he eats every day. Full refund website says is a lie. They dont answer your email. Absolute scam
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9 days ago
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I used Test My Pets , with the same hair from my dog but under 2 different pet names and a friends separate email, and the test results did not come back the same, so therefore not be trusted and a waste of money, which was £27.50 per test , a waste of £55.00, I would not trust this company at all.
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3 Apr 2024
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Very disappointed with their test. It didn't pick up any of the major sensitivities that she has. And then when trying to contact them their online chat service was useless. Very poor, requested a refund and no response. I would not recommend them or ever use them again.
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6 days ago
Verified review
Been waiting for a very long time to receive the testing equipment???
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9 Apr 2024
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Sent the sample of hair on 1st March still showing not received,
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3 days ago
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Have not received anything off them
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11 days ago
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2 Mar 2024
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A very disappointing experience
The test report for my dog showed allergens that turned out to be inaccurate when we put her on a hypoallergenic diet afterwards. The report also seemed partly written for humans and not for dogs. Communication by customer services was poor as they did not keep me updated on progress.
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3 Mar 2024
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Still waiting for my test results even after I paid extra to get them back fast. Ordered on 20th Jan haven’t heard anything back. Wouldn’t use again
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20 Mar 2024
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I’ve emailed to ask about the results numerous times and never got a response at all would not recommend at all
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21 Mar 2024
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Never received the sample???
Poor response times
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26 Mar 2024
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Disappointed with results. She'd been tested at vets several years ago.
Disappointed with results
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4 Mar 2024
Verified review
Did not arrive!
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4 Mar 2024
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Waste of money
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5 Feb 2024
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Not useful info!
Most things with red flags weren’t things a dog would have or be by anyway. Nothing useful at all.
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22 Feb 2024
Verified review
Never received my order..think this is a scam
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6 Feb 2024
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Not received my order
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25 Feb 2024
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Complet rubbish
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