Test My Pets UK- Logo - reviews

Test My Pets UK
Reviews:

197 reviews in the last 12 months245 total reviews  

4.24
Good

Trustmark
Valid

Includes Buyer Protection

Certified since: 22 Jun 2022
The Trustmark indicates trustworthy online retailers.
Test My Pets UK fulfils all Trusted Shops quality criteria, including
  • Verified identity
  • Encrypted data transfer
  • Clear ordering process

Trusted Shops Buyer Protection

This company offers Trusted Shops’ buyer protection up to £2,500. Find out how this secures your transaction.

Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Top positive review

23 Sept 2023
 Verified review
I ordered the test for my blue staffy who has some allergies and skin issues. I was sceptical at first. However I had speedy test results. I sent my sample off on the Monday (1st class signed for) and I received the results by Friday afternoon. The online chat team were very quick to answer any questions. Also I like to think the test results are quiet reliable as I know she has issues with beef and turkey and they both came back as 100% reactive. This has made me feel more at ease with the results and the only food I was giving her with a 100% reaction was yoghurt. I feel that this test has helped me narrow down and able to eliminate more foods I hadn't even considered. The only downfall was , the app I downloaded would not work. However it turns out I didn't need the app, and the tracking system on your main page wasn't kept up to date. when I contacted your chat team informed me the exact date and time the sample had been received.

Top negative review

3 Sept 2023
 Verified review
I personally this the results given from hair isn’t an exact science, it states that the items your dogs don’t eat won’t be picked out but my dog doesn’t eat peanuts or a lot of items on the list but they were on, apparently she is an intolerance to broccoli but has no reaction to it at all! She’s allergic to chicken but it says nothing about that
Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Reviews for Test My Pets UK

 Sort by  
Relevance
6 days ago
 Verified review

Best thing we ever did for our doggo

Without doing this test I'd still be unaware of my French bulldogs sensitivies so I'm very grateful for that.. my doggo doesn't itch anymore which is excellent and no trips to the vets at all we just changed her food so thank you. PS I've added before and after pictures.
Report review
6 Mar 2024
 Verified review
Positive experience fast test results now putting action in place and going to see how he's doing in few more weeks my questions were answered promptly hopefully this is going to be a big help with his itching. Good company no issues at all. Thank you TestMyPets.
Report review
OL
Olivia L.
Castlepollard
8 days ago
 Verified review
Angel on chat was great but website confusing with two differing addresses and no email confirmation sent for order. If I had not taken a screen print I would have had real problems tracing it
Report review
5 Mar 2024
 Verified review
Really clear concise information provided when preparing and sending the sample. Very interesting information back from the sample, which has helped me make better choices with my dogs diet.
Report review
2 Mar 2024
 Verified review

The results seemed a little impersonal and generic

The results seemed a little impersonal. Most items listed were what most dogs can’t eat anyway. My dog has severe reactions at times and I was hoping for a more detailed report
Report review
9 Mar 2024
 Verified review
I liked the ease of the process and the quickness of the results. I wold have liked acknowledgement that the sample had been received so I knew when to expect the results
Report review
14 Mar 2024
 Verified review
Very helpful man Kai who answered my query. I did not read the instructions through which was my fault, not that he made me feel that way . Very impressed
Report review
7 Mar 2024
 Verified review
Excellent Service! I am delighted I decided to use the services to test my dog. I now exactly what food and environments to avoid. Thank you
Report review
8 Mar 2024
 Verified review

Customer service

Excellent customer service, they were happy to help me with navigating the website. I am looking forward to seeing the results.
Report review
27 Feb 2024
 Verified review
It was so easy to get my dog tested for allergies with Test My Pet, a good price and fast too. I would definitely recommend.
Report review
14 Mar 2024
 Verified review

blown away with the service

I was blown away with how quick and easy the process was & the results. Scary but brilliant & makes total sense
Report review
11 Mar 2024
 Verified review
for years my dog has been itching, also had yeasty ears i can now change her diet to try to elevate this
Report review
11 Mar 2024
 Verified review

Super Quick Turnaround

Great customer service and super quick with getting the results to us. Very impressed!
Report review
2 Mar 2024
 Verified review

Live chat

Great service when I had a query and used Live Chat - sorted out the problem quickly
Report review
LR
Lesley R.
Cheshire
12 days ago
 Verified review
From ordering the Allergy Test to getting the results was a seamless service
Report review
9 Mar 2024
 Verified review
The detail in which you are able to detect is amazing.
Report review
7 Mar 2024
 Verified review
Ease of use, fast delivery and no problems
Report review
6 Mar 2024
 Verified review
It all went smoothly.
Report review
10 days ago
 Verified review

Results came back surprisingly quick!

Highly recommend
Report review
2 Mar 2024
 Verified review
Quick & easy
Report review